Position holder will be an individual contributor Build and manage productive, professional relationships with clients.
Ensure clients are using and deriving benefit from IndiaMART.
Ensure products/services in client's e-catalog are accurately defined.
Maximize revenue by upselling other services and achieve.
fortnightly, monthly client retention and revenue targets.
Systematic follow-up and time-bound closures Prompt resolution of complaints.
Daily 4-5 in person meetings (F2F) with clients onsite.