The Retail Head is responsible for leading and overseeing all retail operations to drive sales growth, profitability, and brand excellence across all store locations. This role involves strategic planning, operational management, team leadership, and ensuring exceptional customer experience.Key ResponsibilitiesStrategic LeadershipDevelop and execute retail strategies aligned with overall business objectivesDrive revenue growth and profitability across all retail outletsIdentify market trends and expansion opportunitiesSet annual sales targets and performance benchmarksOperations ManagementOversee daily retail operations across all locationsEnsure consistent visual merchandising and brand standardsMonitor inventory levels, stock planning, and supply chain coordinationImplement SOPs to improve operational efficiencySales & Performance ManagementTrack store-wise sales performance and implement corrective measuresAnalyze sales reports, KPIs, and market dataOptimize pricing strategies and promotional campaignsTeam LeadershipLead, mentor, and develop store managers and retail teamsEstablish performance goals and conduct regular evaluationsFoster a high-performance and customer-focused cultureCustomer ExperienceEnsure exceptional customer service standardsAddress customer escalations and improve satisfaction metricsImplement loyalty and retention strategies
Experience
8 - 14 Years
No. of Openings
3
Education
Graduate
Role
Retail Head
Industry Type
FMCG / Retail
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
UDYOG NAGAR