We are seeking a Hotel Manager to oversee daily operations at our establishment in Dimapur, India. The ideal candidate will ensure our guests have a pleasant experience while managing staff and resources efficiently. This is a full-time position suitable for those with 0 to 2 years of experience.
Key responsibilities include:
1. **Guest Services**: Ensure all guests receive high-quality service. Address any complaints or issues promptly to maintain guest satisfaction.
2. **Staff Management**: Supervise hotel staff, including front desk personnel and housekeepers. Train new employees and conduct regular performance assessments.
3. **Operations Oversight**: Monitor daily operations and ensure compliance with hotel policies. Maintain cleanliness and organization throughout the property.
4. **Financial Management**: Assist in budgeting, forecast revenue, and monitor expenses to maximize profitability. Ensure accurate billing and handle transactions effectively.
5. **Marketing and Promotions**: Collaborate with marketing teams to promote hotel services and special offers. Enhance visibility and attract new guests through social media and local partnerships.
Required skills and expectations include:
- Strong communication skills to interact with guests and staff effectively.
- Attention to detail to ensure high cleanliness and service standards.
- Basic computer skills for managing reservations and finances.
- A friendly and approachable demeanor to foster a welcoming environment.
- Adaptability to handle unexpected situations with a positive attitude.
Candidates must have completed their 12th grade and be ready to work from the office. Experience in hospitality is a plus, but freshers with a strong passion for customer service are encouraged to apply.
Experience
0 - 2 Years
No. of Openings
250
Education
12th Pass
Role
Hotel Manager
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-7636073127