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Guest Services Jobs

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  • Fresher
  • 6.5 Lac/Yr
  • Nayagarh
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for a dedicated Airport Guest Relationship Executive in Nayagarh, India. This entry-level position is perfect for freshers who enjoy working with people and providing exceptional service in a busy airport environment.Key Responsibilities:1. Guest Assistance: Greet passengers as they arrive at the airport, offering help with check-in, baggage handling, and boarding processes. Provide clear information and directions to ensure a smooth travel experience.2. Problem Resolution: Address any issues or concerns that guests may have during their airport visit. Handle complaints with patience and professionalism to enhance the guest experience.3. Information Sharing: Educate guests about airport services, amenities, and flight information. Keep passengers updated on any changes that may affect their travel plans.4. Team Collaboration: Work closely with airport staff, including security and airline teams, to ensure that guests receive comprehensive support. Share insights with fellow team members to improve guest services.Required Skills and Expectations:Candidates should be approachable and have excellent communication skills, as they will interact with a diverse range of travelers. A positive attitude and willingness to help others are essential qualities for success in this role. Basic computer skills are important for managing information and facilitating communication. Being able to work in a fast-paced environment will aid in effectively assisting guests while ensuring their comfort and safety.
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  • 8 yrs
  • 6.0 Lac/Yr
  • Tezpur Sonitpur
Unit Operations Hospitality Cinema Guest Service Vista Cinema Operations
# JOB DESCRIPTION
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Urgent Requirement For Room Attendant

Holiday N Holiday Beach Resort & Spa

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Havelock Island Andaman
Room Attendant Skills Housekeeping Room Service Guest Services Good Communication Skills House Keeping
We are looking for a dedicated and detail-oriented Room Attendant to join our team in Havelock Island. The ideal candidate will ensure that all guest rooms are clean, comfortable, and well-maintained.Key Responsibilities:- Clean Guest Rooms: Thoroughly clean and sanitize guest rooms, including dusting, vacuuming, and polishing furniture.- Change Linens and Towels: Replace used linens and towels with fresh ones to ensure guests have clean amenities during their stay.- Restock Supplies: Check and replenish guest room supplies such as toiletries, coffee, and other essentials to enhance guest experience.- Report Maintenance Issues: Identify any maintenance issues in rooms and report them to the supervisor for prompt resolution, ensuring the comfort of guests.- Maintain Cleanliness in Public Areas: Assist in keeping the hotels common areas tidy and presentable, contributing to a welcoming environment.Required Skills and Expectations:Candidates should have a minimum of 1 to 3 years of experience in a similar role and must have completed at least the 10th grade. Attention to detail is essential to meet cleanliness standards. Good physical stamina is required, as this job involves lifting, bending, and moving around frequently. The ability to work independently and manage time efficiently is important. Strong communication skills are necessary to interact with guests and team members. A positive demeanor and a proactive attitude towards guest service are highly valued.
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Customer Service Hotel Restaurant Restaurant Service Restaurant Staff Hotel Management Kitchen Supervisor Inventory Manager Guest Representative
We are looking for an experienced Restaurant Supervisor to join our team in Canada. The role involves managing daily operations and ensuring excellent customer service.Key Responsibilities:- Overseeing Restaurant Operations: Manage the day-to-day operations to ensure everything runs smoothly, from opening to closing.- Staff Management: Train, supervise, and schedule staff to guarantee that all employees stay motivated and efficiently fulfill their roles.- Customer Service Excellence: Ensure high standards of customer service are met by addressing any customer complaints and responding to their needs promptly.- Inventory Management: Monitor inventory levels and place orders when necessary to ensure that supplies are maintained and waste is minimized.- Financial Oversight: Assist in budgeting and financial planning by tracking expenses and sales to keep operations profitable.- Maintaining Cleanliness Standards: Ensure that the kitchen, dining area, and restrooms are kept clean and compliant with health and safety regulations.Required Skills and Expectations:Candidates should have 4 to 10 years of experience in a supervisory role within the restaurant industry. Strong leadership and interpersonal skills are essential for managing a diverse team. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Good communication skills are critical for interacting with both staff and customers. A deep understanding of health regulations and food safety is expected to maintain a safe environment for guests and employees alike.
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Chandigarh
Room Service Team Work Guest Services House Keeping Attendant Food Service
Key ResponsibilitiesClean and service guest rooms according to hotel standards.Change bed linens and make beds neatly.Clean bathrooms, replenish toiletries, towels, and other guest supplies.Dust, vacuum, mop, and sanitize all room areas.Check room appliances, lights, and amenities to ensure they are in working condition.Refill minibar items and room amenities, if applicable.Report any maintenance issues, damages, or missing items to the supervisor.Handle lost and found items according to hotel procedures.Maintain housekeeping carts, equipment, and cleaning supplies.Ensure corridors, service areas, and pantries are clean and organized.Follow all hotel safety, hygiene, and cleanliness standards.Respond politely to guest requests and provide prompt assistance.Complete assigned rooms within the required time while maintaining quality standardsRequirements & SkillsPrevious experience in housekeeping or a similar role is preferred.Ability to work efficiently with attention to detail.Physically fit and able to stand, bend, lift, and walk for extended periods.Good communication and teamwork skills.Positive attitude, honesty, and reliability.What We OfferCompetitive salaryDuty mealsUniform providedProfessional and supportive work environmentBenefits:Food providedProvident Fund
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  • 4 - 6 yrs
  • 3.3 Lac/Yr
  • Jamshedpur
Restaurant and Banquet Operation Management Food Knowledge Service Culture to Set The Service Standard Team Management Guest Relationship Sales Attributes Good Communication.
1) To meet all communication skills applicable for this position.2) To manage restaurant operation3) To conduct briefing and training session.4)To set service culture and standard for better experience of the guest.
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  • 5 - 7 yrs
  • 5.5 Lac/Yr
  • Ernakulam
Team Leadership Problem-solving Operations Management Hospitality Management Guest Relations Vendor Management Customer Service Facilities Maintenance Event Planning
Job Title: Resort ManagerLocation: Ernakulam Experience required: 5-10 years
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  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Mangaon Raigad
Hard Working Learning Ability Hospitality Good Behaviour
A Guest Service Associate serves as the primary face of a facility, managing inquiries, bookings, and check-ins. They process daily transactions, resolve complaints promptly, and ensure guest satisfaction by aligning operations with company standards Front Desk Operations Front Desk Operations Cross-Departmental Collaboration Safety & Hygiene
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Gaya
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.Key Responsibilities:- Greeting Guests: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- Providing Information: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- Handling Complaints: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- Coordinating with Staff: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- Maintaining Records: Keep accurate records of guest interactions and transactions for future reference and improvements in service.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential to effectively interact with guests and colleagues.- Customer Service Orientation: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- Problem-Solving Abilities: The ability to think quickly and find solutions to guest issues enhances their experience.- Team Player: Willingness to work collaboratively with other team members and departments is crucial.- Basic Computer Skills: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Vasant Kunj Delhi
Guest Services Guest Handling Good Communication Skills Client Servicing Management Skills Customer Relationship
Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit
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Accommodation Service Manager Branch Service Manager Territory Service Manager Service Manager Guest Service Officer Corporate Service Manager Globalwingsvisaconsultants
Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room.Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction.Implementing procedures to improve services offered with the aim of attracting more customers.Hiring and training staff in matters of professional conduct, and ensuring that there is enough staff at all times by organizing staffing schedules efficiently.Supporting service personnel with questions posed by guests and taking over from the support staff if any issues arise.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Chandigarh Sector 26
Guest Services Hotel Management Guest Handling Good Communication Skills
Key responsiabilties:Greet and welcome guests with warmth, elegance, and professionalismManage reservations and maintain waiting lists .Escort guests to their tables and ensure they are comfortably seatedBuild rapport with guests, understand their preferences, and ensure memorable dining experiencesHandle guest feedback gracefully and escalate concerns when necessaryCoordinate with restaurant staff to ensure smooth table service and guest satisfactionMaintain a poised and polished presence throughout service hoursQualifications:Minimum 1 year of experience (hotel or restaurant).Positive attitude, punctuality and strong work ethic.Ready to work in shifts
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Nadaun Hamirpur
Restaurant Service Food Beverage Service Waiter Guest Services
We are looking for a friendly and attentive Restaurant Waiter to join our team in Nadaun, Hamirpur. This role is suitable for individuals with 0 to 3 years of experience, and a minimum education of 10th pass. As a Restaurant Waiter, you will play a key role in providing excellent service to our guests. You will greet customers, take their orders, and ensure they have a pleasant dining experience. Key Responsibilities:- Greet and seat customers: Welcome guests as they arrive and guide them to their tables, ensuring they feel comfortable and valued.- Take orders: Listen carefully to customers
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Andheri Mumbai
Room Attendant Skills Room Service Housekeeping Guest Services House Keeping
We are looking for a Room Attendant to join our team in Andheri. The ideal candidate should have a passion for cleanliness and guest satisfaction. This role requires attention to detail, a friendly attitude, and the ability to work well in a busy environment.Key Responsibilities:- Room Cleaning: Responsible for cleaning and sanitizing guest rooms, including dusting, vacuuming, and ensuring all surfaces are spotless and fresh.- Bed Making: Ensure that beds are made to high standards, including changing linens and arranging pillows according to hotel guidelines.- Restocking Supplies: Regularly check and replenish guest room supplies such as towels, toiletries, and amenities to provide a comfortable stay for guests.- Report Maintenance Issues: Identify any maintenance needs in guest rooms, such as broken fixtures or appliances, and report them promptly to the supervisor.- Follow Safety Procedures: Adhere to all safety guidelines and procedures while handling cleaning supplies and equipment.Required Skills and Expectations:Candidates should have completed at least 10th grade and possess a strong work ethic. A friendly demeanor and excellent communication skills are essential for interacting with guests and team members. Ideal candidates should be able to manage their time efficiently, work independently, and demonstrate reliability. The role is full-time and based in an office environment, so adaptability and teamwork are crucial for success. No previous experience is necessary, as training will be provided.
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Walkin For Airport Guest Relationship Executive Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • South 24 Parganas
Ground Staff Executive Airline Customer Service Ground Staff Activities
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main responsibility will be to assist guests with their inquiries and provide exceptional service.- Greet and Assist Guests: Welcome travelers warmly and assist with any questions or concerns they may have regarding their journey.- Provide Information: Offer accurate information about flight schedules, airport facilities, and services available to enhance the customer experience.- Handle Complaints: Listen to guest complaints and issues patiently, providing solutions or escalating them to management when necessary to ensure resolution.- Promote Airport Services: Inform guests about the various services offered at the airport, including lounges, shopping, and dining options, to enhance their experience.- Maintain Guest Records: Keep accurate records of guest interactions and feedback to improve service quality and provide insights for future improvements.- Collaborate with Team Members: Work closely with your colleagues and other departments to ensure seamless communication and coordination for excellent guest service.To succeed in this role, you should have a friendly and approachable demeanor, along with good communication skills. A strong sense of responsibility and the ability to handle stressful situations are essential. Basic computer skills are required, and any experience in customer service will be an advantage, although not necessary. A high school diploma is the minimum educational requirement.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Delhi NCR
Hospitality Guest Services Guest Handling
Greet guests, manage check-ins/outs, assign rooms, and handle payments.Guest Support: Handle inquiries, resolve complaints, and provide information on hotel services, amenities, and local attractions.
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Customer Service Hotel Restaurant Restaurant Service Restaurant Staff Hotel Management Kitchen Supervisor Inventory Manager Guest Representative
We are looking for an experienced Restaurant Supervisor to oversee daily operations in our busy restaurant in Ontario. The ideal candidate will ensure exceptional service, maintain high food quality, and lead a team of staff to deliver a great dining experience.Key Responsibilities:1. Staff Management: Supervise and train restaurant staff, ensuring they understand their roles and meet performance expectations. Conduct regular meetings to motivate staff and reinforce service standards.2. Customer Service: Address customer inquiries and resolve complaints quickly and efficiently, aiming to enhance guest satisfaction through friendly interactions.3. Inventory Control: Monitor inventory levels and assist in placing orders for supplies. Ensure the restaurant is always stocked and that food items are used efficiently.4. Sales and Promotion: Implement strategies to promote new menu items and increase sales. Collaborate with the team to create an inviting atmosphere for guests.5. Health and Safety Compliance: Ensure compliance with health and safety regulations, maintain a clean and safe working environment for both staff and customers.Required Skills and Expectations: Candidates should have at least 5 to 11 years of experience in restaurant operations and a minimum of a 12th-grade education. Strong leadership and communication skills are essential, along with a passion for delivering quality customer service. Candidates should be organized, able to multitask, and have a good understanding of inventory management and food safety standards.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Ahmedabad
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger ServiceWelcome passengers onboard in a professional and friendly manner.Assist passengers with seating arrangements and cabin luggage.Provide information regarding flight schedules, safety procedures, and onboard services.Ensure passengers are comfortable throughout the flight.Safety & SecurityConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures and emergency protocols to passengers.Ensure all passengers comply with aviation safety regulations.Handle emergency situations calmly and efficiently.Administer first aid when required.In-Flight OperationsServe meals, snacks, and beverages to passengers.Maintain cleanliness and hygiene inside the aircraft cabin.Monitor passenger behavior and address any issues professionally.Coordinate with pilots and ground staff for smooth operations.Customer Relationship ManagementResolve passenger complaints and concerns politely.Deliver high-quality hospitality and customer experience.Assist elderly passengers, children, and passengers with special needs.Documentation & ReportingPrepare flight reports and incident documentation.Maintain records of onboard sales and inventory if applicable.Required SkillsExcellent communication and interpersonal skills.Strong customer service and hospitality skills.Good problem-solving and decision-making ability.Ability to remain calm under pressure.Teamwork and coordination skills.Grooming and professional appearance.Basic knowledge of aviation safety procedures.Educational QualificationMinimum: 10+2 (Higher Secondary).Diploma or Degree in Hospitality, Aviation, or Tourism preferred.Cabin Crew certification is an advantage.Eligibility CriteriaGood command of English and Hindi.Pleasant personality and positive attitude.Physically fit and medically healthy.Good eyesight and hearing.Ability to swim is preferred by many airlines.ExperienceFreshers can apply.Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working ConditionsRotational shifts including nights, weekends, and holidays.Domestic and international travel opportunities.Long working hours and time-zone adjustments.Salary Range (India)Fresher: 25,000 - 45,000 per monthExperienced Cabin Crew: 50,000 - 1,20,000+ per monthInternational airlines may offer higher salary packages and travel benefits.
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Guest Relation Executive Fresher

Radissson Hyderabad ( Looking for North East Female Staff/Waitress)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Hyderabad
Communication Skills Guest Relation
Welcome and assist guests professionally.Take food and beverage orders accurately.Serve food and beverages as per hotel standards.Maintain cleanliness and hygiene of dining and service areas.Coordinate with kitchen and service team for timely delivery.Ensure proper table setup and clearance.Handle guest requests and complaints politely.Follow grooming, hygiene, and safety standards.Support banquet and special event operations when required.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Navi Mumbai
Good Computer Skills Good Communication Front Desk Operations Multi-tasking Teamwork Guest Relations Customer Service
We have an urgent opening for Front Office Associate. Hotel Management / Aviation students will be given high preference. Candidates staying in Navi Mumbai preferred.Please connect between 10:00 am to 5: 00 pmCall or Whattsap - 9056991933
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  • 4 - 6 yrs
  • 3.3 Lac/Yr
  • Jamshedpur
Restaurant and Banquet Operation Management Food Knowledge Service Culture to Set The Service Standard Team Management Guest Relationship Sales Attributes Good Communication.
1) To meet all communication skills applicable for this position.2) To manage restaurant operation3) To conduct briefing and training session.4)To set service culture and standard for better experience of the guest.
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Air Hostess (Freshers) Hyderabad

Cloud Careers Services

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
We are looking for passionate and dedicated individuals to join our team as Air Hostesses in Hyderabad. The primary role of an Air Hostess is to ensure the comfort, safety, and satisfaction of passengers during their journey.Key Responsibilities:- Safety Demonstration: Conduct safety briefings to passengers before takeoff, explaining emergency procedures and safety measures on board.- Passenger Service: Attend to the needs of passengers throughout the flight, providing food, drinks, and assistance to ensure comfort.- Emergency Response: Be prepared to respond effectively to emergencies and incidents, ensuring the safety of all passengers and crew.- Communication: Maintain clear communication with the flight crew and passengers, providing updates and information during the flight.- Hygiene Standards: Ensure that the cabin is clean and hygienic, regularly checking and maintaining a tidy environment.Required Skills and Expectations:- Interpersonal Skills: Strong communication and interpersonal skills are essential for effectively interacting with passengers and colleagues.- Customer-Oriented Attitude: A positive and friendly demeanor is important for creating a welcoming atmosphere for passengers.- Team Collaboration: Ability to work well in a team setting, collaborating with fellow crew members to ensure a smooth journey.- Adaptability: Flexibility to adapt to different situations and handle challenges calmly and efficiently.- Physical Stamina: Must be physically fit to meet the demands of the job, including standing for long periods and lifting luggage.Candidates with 0 to 6 years of experience and a minimum education of 12th grade are encouraged to apply.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Chennai
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
We are looking for enthusiastic and dedicated individuals to join our team as Air Hostesses in Chennai. In this role, you will play a crucial part in ensuring the safety and comfort of passengers during their journey.Key Responsibilities:- Passenger Safety: Your primary duty is to ensure the safety of all passengers by following safety protocols and conducting pre-flight checks.- Customer Service: You will assist passengers with their needs, answer questions, and provide a welcoming atmosphere throughout the flight.- Emergency Procedures: You must be trained in emergency procedures and demonstrate the ability to manage any situation calmly and efficiently.- Food and Beverage Service: You will serve meals and refreshments, ensuring that passengers have a pleasant experience during the flight.- Communication: You are responsible for communicating information about flight details, safety instructions, and handling passenger inquiries.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, allowing them to connect with people from diverse backgrounds. A positive attitude and a strong commitment to customer service are essential for this role. Teamwork is also important, as you will be collaborating closely with fellow crew members. Additionally, you must be adaptable and capable of working in a fast-paced environment. A minimum educational qualification of 12th grade is required, and prior experience in similar roles is an advantage but not mandatory, making it suitable for freshers and those with up to 6 years of experience.
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Restaurant Managers Required in Europe

Flight2sucess Immigration Llp

Restaurant Operations Management Team Leadership & Supervision Customer Service Excellence Staff Training & Development Inventory & Stock Control Budgeting & Cost Control Guest Relations Management Food Safety & HACCP Compliance Sales & Revenue Growth Problem Solving & Decision Making Restaurant Administration Shift Management Performance Management Conflict Resolution Menu Planning Quality Assurance POS Systems Management Vendor Management Business Development Time Management
Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.
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  • 3 - 9 yrs
  • 37.5 Lac/Yr
  • Australia
Food Service Supervisor Food Service Manager Food Beverage Service Food & Beverage Supervisor Customer Service Supervisor Guest Service Supervisor Food Processing Food Production
Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Itanagar
Guest House Management Bartender Steward Activities Room Service Guest Handling Hotel Booking Guest Services Order Taking Hotel Operation Waiter Service Housekeeper Good Communication Skills
Booking & Itinerary Management: Handle room allocations, flight reservations, and ground transport for individual or group travelers Vendor Coordination: Negotiate rates, manage relationships with hotels and DMCs (Destination Management Companies), and secure cost-effective agreements. Client Support: Resolve travel disruptions, handle last-minute modifications, and address client or guest issues promptly .Billing & Documentation: Process payments, verify invoices, handle corporate expense tracking, and manage travel documentation
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  • Fresher
  • 6.0 Lac/Yr
  • Gaya
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in providing excellent service to travelers at the airport. This position is ideal for freshers and requires a basic education of at least 10th grade. Your responsibilities include:- Welcoming Guests: Greet travelers upon their arrival and assist them with any questions they may have to create a friendly atmosphere.- Information Provider: Offer accurate information about flight departures, arrivals, terminal facilities, and other airport services to help guests navigate the airport effectively.- Problem Solving: Address any issues or concerns guests may encounter during their travel experience, ensuring prompt resolutions to improve customer satisfaction.- Liaison with Airlines: Communicate with airline representatives to resolve passenger-related queries and ensure that guests receive the assistance they need.- Feedback Collection: Gather feedback from guests regarding their experiences to help improve airport services and guest satisfaction levels.To succeed in this role, you should possess strong communication skills in both written and spoken formats. You should be friendly and approachable, with a positive attitude towards helping others. Time management skills are essential to manage multiple tasks effectively. Additionally, a good understanding of customer service principles will be beneficial. You should be adaptable and able to work in a fast-paced environment, ensuring a smooth experience for all travelers.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for a friendly and motivated Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is ideal for someone eager to start a career in customer service within the airport environment. As an Airport Guest Relationship Executive, you will be the face of our service, ensuring that guests enjoy a seamless and positive experience from arrival to departure. Key Responsibilities:1. Guest Assistance: Welcome guests as they arrive at the airport, providing helpful information and assistance with their travel needs.2. Issue Resolution: Address any questions or concerns that guests may have, ensuring they feel heard and supported during their time at the airport.3. Communication: Keep guests informed about flight schedules, boarding procedures, and amenities available at the airport to enhance their travel experience.4. Team Collaboration: Work closely with other airport staff and departments to ensure a coordinated effort in delivering excellent customer service.Required Skills and Expectations:Candidates should have a high school diploma and a pleasant personality with strong communication skills. Being adaptable and able to handle challenging situations with a calm demeanor is important. Additionally, a passion for helping people and providing high-quality service is essential. Previous experience in customer service is a plus but not required. A positive attitude, professionalism, and teamwork are critical traits for success in this role.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Bhubaneswar
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- Guest Assistance: Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- Issue Resolution: Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- Information Provision: Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- Coordination: Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.
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  • Fresher
  • 7.0 Lac/Yr
  • Asansol
Customer Relationship Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Airline Operations
As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.Key Responsibilities:- Greet Guests: Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- Assist with Check-in: Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- Provide Information: Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- Handle Complaints: Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- Promote Services: Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.Required Skills and Expectations:To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- Welcoming Guests: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- Providing Information: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- Handling Requests: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- Assisting with Check-In: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- Coordinating with Staff: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- Communication Skills: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- Customer Service Orientation: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- Problem-Solving Ability: Ability to think on your feet and come up with quick solutions when challenges arise.- Team Player: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
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