Guest Services Jobs

We are seeking an Assistant Housekeeping Manager to join our team in Salem, India. This role is ideal for an organized and detail-oriented individual with 2 to 8 years of experience in housekeeping management.nnKey Responsibilities:nn- Supervising Daily Operations: Assist in overseeing the housekeeping team to ensure cleanliness and maintenance of all guest rooms and public areas. Your leadership will help maintain high standards of service.nn- Training Staff: Provide training and guidance to housekeeping staff, ensuring they understand their roles and responsibilities. This involves conducting orientation for new employees and ongoing training for existing team members.nn- Inventory Management: Help manage and maintain inventory of cleaning supplies and equipment. You will ensure that all materials are well-stocked and properly organized.nn- Quality Control: Conduct regular inspections of guest rooms and common areas, ensuring that they meet organizational standards. Address any deficiencies promptly to uphold quality.nn- Guest Interaction: Respond to guest feedback and inquiries regarding housekeeping services. Your ability to communicate effectively will enhance guest satisfaction and experience.nnRequired Skills and Expectations:nnCandidates should be graduates with substantial experience in the housekeeping sector. Strong leadership, communication, and organizational skills are essential, along with a keen eye for detail. Experience in training staff and managing operations is also expected, as you will play a crucial role in ensuring the smooth functioning of the housekeeping department.

Position name: Office BoyNo. of Positions: 02Interview type Walk-in on 16th September 2026Interview timing: 11.00 AM - 2.00 PMEmployment Type: Full-TimeCompany: Homely Buildofiy Pvt. Ltd.Location: Corporate Office, Bargarh, Odisha, Old NH-06, Near Bandutikra ChowkExperience: 1-2 years in a similar Office Boy/Office Peon roleEducation: 10th or 12th PassAbout the RoleHomely Buildofiy Pvt. Ltd. is looking for 2 reliable and hardworking Office Boys to support daily administrative and housekeeping operations at our corporate office in Bargarh. The ideal candidate will be punctual, courteous, and capable of managing multiple support tasks efficiently.Key ResponsibilitiesMaintain overall cleanliness and tidiness of the office premises, workstations, and common areasPrepare and Serve tea, coffee and water to staff, management, visitors.Knowledge on preparing foods like Magi, Pasta, chicken & rice will be an added advantage.Assist with photocopying, scanning, filing, and basic documentation supportHandle courier and postal dispatch/receiptAssist in arranging meeting rooms and setting up for meetings/eventsRun errands such as purchasing office suppliesSupport pantry management and ensure adequate stock of consumablesAssist other departments with basic administrative tasks as neededEnsure office equipment and furniture are well maintainedKey Skills Required:Basic communication skills (Odia/Hindi; basic English preferred)Punctuality and strong work ethicAbility to follow instructions and manage time effectivelyGood interpersonal skills and a helpful attitudeBasic understanding of office etiquette and hygiene practicesPhysical stamina for routine movement and light tasksEligibility:Education: 10th or 12th PassExperience: 1-2 years in an Office Boy or similar support role like office peonAge: Max age limit is 35 yearsAvailability Type: Immediate joiners preferredInterested candidates please send your updated resume to admin@homelys.in or contact at 9777228824

Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA

Welcome and greet guests warmlyManage table reservations and seating arrangementsEscort guests to their tablesAnswer guest questions and assist with requestsCoordinate with the restaurant service teamMaintain a professional and welcoming atmosphere

As a Cinema Manager, you will be responsible for overseeing the daily operations of the cinema, ensuring a high-quality experience for all guests. Your role entails managing staff, finances, and customer service, all while maintaining a welcoming and entertaining environment.Key Responsibilities:- Staff Management: Hire, train, and supervise cinema staff to ensure they provide excellent customer service. Create schedules and manage staff performance to maintain a motivated team.- Operational Oversight: Oversee the day-to-day operations of the cinema, including ticket sales, concessions, and cleanliness. Ensure all equipment is functioning properly and the cinema is ready for guests.- Customer Service: Address customer inquiries and resolve any issues that arise during operations. Strive to create a positive experience for all patrons.- Financial Management: Monitor the budget and financial performance of the cinema. Track sales and expenditures to meet goals and report financial information to ownership.- Marketing and Promotions: Develop and implement strategies to attract more customers. This includes organizing promotions, special screenings, and community events.To succeed in this role, candidates should have strong leadership, communication, and organizational skills. A background in customer service and experience in a managerial position will be beneficial. The ability to work well under pressure and stay calm during busy times is essential. Flexibility with working hours, including evenings and weekends, is expected.

Key ResponsibilitiesClean and service guest rooms according to hotel standards.Change bed linens and make beds neatly.Clean bathrooms, replenish toiletries, towels, and other guest supplies.Dust, vacuum, mop, and sanitize all room areas.Check room appliances, lights, and amenities to ensure they are in working condition.Refill minibar items and room amenities, if applicable.Report any maintenance issues, damages, or missing items to the supervisor.Handle lost and found items according to hotel procedures.Maintain housekeeping carts, equipment, and cleaning supplies.Ensure corridors, service areas, and pantries are clean and organized.Follow all hotel safety, hygiene, and cleanliness standards.Respond politely to guest requests and provide prompt assistance.Complete assigned rooms within the required time while maintaining quality standardsRequirements & SkillsPrevious experience in housekeeping or a similar role is preferred.Ability to work efficiently with attention to detail.Physically fit and able to stand, bend, lift, and walk for extended periods.Good communication and teamwork skills.Positive attitude, honesty, and reliability.What We OfferCompetitive salaryDuty mealsUniform providedProfessional and supportive work environmentBenefits:Food providedProvident Fund

1) To meet all communication skills applicable for this position.2) To manage restaurant operation3) To conduct briefing and training session.4)To set service culture and standard for better experience of the guest.

We are seeking a dedicated Resort Manager with 5 to 7 years of experience to oversee our operations in Ernakulam. The ideal candidate will ensure that our guests have a memorable experience while managing the daily activities of the resort.Key Responsibilities:- Guest Experience Management: Ensure that guests receive exceptional service throughout their stay, addressing any concerns promptly to enhance satisfaction.- Staff Supervision and Training: Lead and support a team of employees, providing training and guidance to ensure they meet high service standards.- Operational Oversight: Monitor all resort operations, including housekeeping, food and beverage, and recreational activities, to ensure smooth and efficient functioning.- Budget Management: Develop and manage budgets, tracking expenses and revenue to ensure financial targets are met.- Marketing and Promotion: Collaborate with the marketing team to implement promotional strategies that boost occupancy rates and attract new guests.- Compliance and Safety: Ensure that all operations meet health, safety, and legal regulations, creating a safe environment for both guests and staff.Required skills for the Resort Manager role include strong leadership abilities, excellent communication skills, and a passion for customer service. Candidates should be organized and detail-oriented, able to manage multiple tasks efficiently. A background in hospitality or a related field, along with relevant certifications, is preferred. The successful candidate should thrive in a team environment and possess a decisive problem-solving attitude. Experience in managing diverse teams will be an advantage.

We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.Key Responsibilities:- Greeting Guests: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- Providing Information: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- Handling Complaints: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- Coordinating with Staff: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- Maintaining Records: Keep accurate records of guest interactions and transactions for future reference and improvements in service.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential to effectively interact with guests and colleagues.- Customer Service Orientation: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- Problem-Solving Abilities: The ability to think quickly and find solutions to guest issues enhances their experience.- Team Player: Willingness to work collaboratively with other team members and departments is crucial.- Basic Computer Skills: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.

Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit

Key responsiabilties:Greet and welcome guests with warmth, elegance, and professionalismManage reservations and maintain waiting lists .Escort guests to their tables and ensure they are comfortably seatedBuild rapport with guests, understand their preferences, and ensure memorable dining experiencesHandle guest feedback gracefully and escalate concerns when necessaryCoordinate with restaurant staff to ensure smooth table service and guest satisfactionMaintain a poised and polished presence throughout service hoursQualifications:Minimum 1 year of experience (hotel or restaurant).Positive attitude, punctuality and strong work ethic.Ready to work in shifts

Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA

1) To meet all communication skills applicable for this position.2) To manage restaurant operation3) To conduct briefing and training session.4)To set service culture and standard for better experience of the guest.

We are seeking a motivated Hotel Executive to join our team in Beltola, Guwahati. This entry-level position is perfect for someone eager to start a career in the hospitality industry.nnAs a Hotel Executive, you will play a crucial role in ensuring excellent guest service and efficient hotel operations. nnKey Responsibilities:nn1. Guest Interaction: Greet guests warmly and assist them with check-in and check-out processes, ensuring a pleasant experience.nn2. Customer Support: Address guest inquiries and concerns promptly, providing information about hotel services and local attractions.nn3. Reservation Management: Help manage room bookings and ensure accuracy in the reservation system, coordinating with other departments as needed.nn4. Administrative Tasks: Maintain records, prepare reports, and assist with daily operational tasks, contributing to a smooth workflow.nn5. Collaboration with Team: Work closely with various hotel departments to ensure guest satisfaction and a cohesive environment.nnTo be successful in this role, candidates should have a positive attitude, good communication skills, and the ability to work as part of a team. Attention to detail and a commitment to providing excellent customer service are essential. An eagerness to learn and adapt in a fast-paced environment is also required. A minimum educational qualification of completing 12th grade is necessary, and no prior experience is needed, making this an ideal opportunity for freshers.

A Guest Service Officer (GSO) manages front desk operations and delivers friendly, efficient service to ensure high guest satisfaction from arrival to departure.Check-In and Check-Out: Welcome guests, verify reservations, assign rooms, and process payments accurately.Guest Inquiries: Provide details on hotel amenities, local attractions, transportation, and dining options.HR RINKI-9282648199

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- Guest Assistance: Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- Issue Resolution: Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- Information Provision: Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- Coordination: Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.

As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.Key Responsibilities:- Greet Guests: Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- Assist with Check-in: Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- Provide Information: Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- Handle Complaints: Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- Promote Services: Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.Required Skills and Expectations:To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.

As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- Welcoming Guests: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- Providing Information: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- Handling Requests: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- Assisting with Check-In: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- Coordinating with Staff: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- Communication Skills: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- Customer Service Orientation: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- Problem-Solving Ability: Ability to think on your feet and come up with quick solutions when challenges arise.- Team Player: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.