Front Office Receptionist

RS Group

job description: clinic receptionist

position: clinic receptionist

location: centre of movement medicine

role overview:

the clinic receptionist serves as the first point of contact for patients and visitors, ensuring a welcoming, professional, and efficient front desk experience. the role involves managing appointments, patient records, billing coordination, and smooth communication between patients and the clinical team.

key responsibilities:

greet patients and visitors warmly and maintain a professional front desk environment.

manage patient appointments, scheduling, and confirmations through clinic software or registers.

handle patient inquiries (in-person, phone, or online) and direct them appropriately.

maintain accurate patient records and update information in the system regularly.

coordinate with physiotherapists/doctors to ensure appointment flow and time management.

handle billing, payments, and receipt generation as per clinic policy.

maintain cleanliness and organization at the reception and waiting area.

assist in managing daily reports, attendance logs, and coordination with the operations/admin team.

maintain confidentiality of patient data and uphold clinic decorum at all times.

support in clinic events, follow-ups, and patient engagement initiatives as required.

skills & requirements:

excellent communication and interpersonal skills.

basic computer knowledge (ms office, google sheets, clinic software preferred).

ability to multitask, handle pressure, and maintain a calm demeanor.

good organizational and time-management abilities.

prior experience in a healthcare or clinic setup preference will be given

fluent in english and hindi

work schedule:

[days and hours as per clinic policy ., monday to saturday, 9:00 am to 6:00 pm]

sundays/alternate holidays as per clinic rotation.

personal attributes:

pleasant personality with a patient-first approach.

punctual, disciplined, and team-oriented.

strong sense of responsibility and confidentiality.

• Experience

  1 Years

• No. of Openings

  1

• Education

  12th Pass, 10th Pass, Any Bachelor Degree

• Role

  Front Office Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office