as a dispatcher at orbit trucking , you'll play a key role in daily operations: booking loads,
planning dispatch schedules, communicating with brokers and drivers, and solving problems in
real time. we're not just looking for someone to fill a role — we're looking for a strategic
thinker who takes ownership, thrives in a fast-paced environment, and adds real value.
key responsibilities
● book loads from dat, broker portals, and direct broker outreach
● perform cold calling, email pitching, and relationship building to win freight
● assign loads based on driver availability, equipment, hos, and preferred lanes
● coordinate with drivers and track & trace team for on-time deliveries
● communicate directly with brokers, drivers, and customers throughout the shipment
lifecycle
collaborate with accounting on lumper/detention approvals, invoicing, and rate
confirmations
● resolve real-time issues (., delays, driver problems, cancellations) professionally and
efficiently
● keep records accurate, up-to-date, and organized across systems
critical thinking & strategy – your edge at bal
express
a great dispatcher does more than book a load. you are expected to:
● analyze broker behavior, market trends, and rates to identify profitable lanes
● build long-term broker relationships, not just one-time transactions
● use sales instinct and market knowledge to pitch bal express as a preferred carrier
● understand how to navigate dat filters: lane history, equipment type, broker score,
and pricing
● switch strategies quickly: dat searching, cold calls, leveraging contacts, or direct
outreach depending on market shifts
● make decisions that optimize driver time, revenue, and fleet performance
required qualifications
● 1–2+ years of proven dispatching experience in . or canadian trucking/logistics
● strong load planning, negotiation, and broker communication skills
● experience using dat, load boards, tms software, and broker portals
● fluent in english (punjabi is a plus)
● skilled with microsoft excel, google sheets, and professional email communication
● calm under pressure, solution-driven, and highly organized
● available full-time, with no other work commitments
● night shift availability: 5:00 pm – 2:00 am ist (mon–sat)
Experience
1 - 7 Years
No. of Openings
1
Education
B.A, B.Com, B.Ed, Bachelor of Hotel Management, MBBS, M.A, M.Ed, M.Sc, M.Tech, Any Doctorate Degree
Role
Dispatcher
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
Male
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Face interview location
Butala, Punjab , India 143205