Customer Service Representative (Female)

Union Beverages Parker LLC

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the primary point of contact for our customers, you will be responsible for providing exceptional service, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

Respond to customer inquiries via phone, email, chat, or social media

Resolve customer complaints and issues in a timely and professional manner

Provide product or service information, pricing, and availability

Process orders, returns, and exchanges

Collaborate with internal teams to resolve customer issues

Maintain accurate records and update customer information

Meet or exceed customer satisfaction targets

Requirements:

Excellent communication and interpersonal skills

-Ability to work in a fast-paced environment and prioritize tasks

-Strong problem-solving and conflict resolution skills

Proficiency in CRM software and other customer service tools

Ability to work flexible hours, including weekends or holidays (if required)

What We Offer:

Competitive salary and benefits package

Opportunities for career growth and development

Collaborative and dynamic work environment

Recognition and rewards for outstanding performance

Contact Information:

6 Garden Boulevard

Dingley Village, VIC 3172

Australia

P: +61 (03) 9794 7417

E: or

Email:

Phone: +61 (03) 2069 1117

Website: .au

If you're passionate about delivering exceptional customer experiences and have a positive attitude, we'd love to hear from you.

• Experience

  1 - 7 Years

• No. of Openings

  50

• Education

  Higher Secondary, B.Com, B.Ed

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Type of Job

  Part Time

• Work Location Type

  Work from Home