Customer Relation Executive

Isomatrix Management Pvt Ltd

tele-sales responsibilities:

• calling existing and potential customers to persuade them to purchase company products and services.

• accurately recording details of customers purchase orders.

• processing all customer purchases accordingly.

• generating promising leads for the outside sales team to pursue.

• managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• developing and sustaining solid relationships with customers to encourage repeat business.

• using sales scripts proffered by the company to drive sales and respond to customer rejections.

• developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

• continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

qualifications

• high school diploma or ged.

• bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

• proven experience working as a telesales executive.

• the ability to follow scripts.

• strong negotiation and consultative sales skills.

• excellent organizational and problem-solving skills.

• effective communication skills.

• exceptional customer service skills.

• Experience

  1 - 2 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Customer Relation Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office