Customer Relation Executive

Isomatrix Management Pvt Ltd

Tele-sales Responsibilities:

Calling existing and potential customers to persuade them to purchase company products and services.

Accurately recording details of customers purchase orders.

Processing all customer purchases accordingly.

Generating promising leads for the outside sales team to pursue.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Developing and sustaining solid relationships with customers to encourage repeat business.

Using sales scripts proffered by the company to drive sales and respond to customer rejections.

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Qualifications

High school diploma or GED.

Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

Proven experience working as a telesales executive.

The ability to follow scripts.

Strong negotiation and consultative sales skills.

Excellent organizational and problem-solving skills.

Effective communication skills.

Exceptional customer service skills.

Experience : 1 - 2 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Customer Relation Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India