Opening For Business Development Consultant (Female)

Mundra Grouyp

1 - 2 Years
1 Openings
Not Disclosed
Face-to-Face interview
Udaipur

Key Skills

Sales Inside Sales Executive CRM Sales CRM Lead Generation Product Promotion Business Development Business Management Skills

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Job Description

job description crm manager

responsibilities:

customer relationship management:

develop and maintain strong relationships with customers.

address customer inquiries, concerns, and complaints in a timely manner.

ensure high levels of customer satisfaction and loyalty.

crm system management:

oversee the crm software to track customer interactions.

maintain customer databases and update records accurately.

generate reports and insights from crm data for business decisions.

sales & marketing support:

collaborate with sales and marketing teams to develop customer engagement strategies.

implement targeted marketing campaigns to improve customer retention.

monitor customer behavior and suggest personalized offers.

customer feedback & insights:

gather customer feedback through surveys and reviews.

analyze data to identify trends and areas for improvement.

recommend strategies to enhance customer experience.

process improvement & team collaboration:

work with internal teams to improve customer service processes.

train employees on crm best practices.

ensure compliance with customer service policies and company standards.

requirements:

bachelor's degree in business, marketing, or a related field.

experience in customer relationship management or sales.

proficiency in crm software (., salesforce, hubspot, zoho).

strong communication and problem-solving skills.

ability to analyze customer data and trends.

excellent organizational and multitasking abilities.

key skills:

customer service

crm software proficiency

data analysis

sales & marketing collaboration

communication & problem-solving

process optimization