BPO Executive Fresher

We are seeking a BPO Executive to join our team in Jankipuram, Lucknow. This is a full-time position suitable for individuals with 0 to 2 years of experience. Candidates should have completed at least their 12th grade. The role involves handling customer interactions and providing support efficiently.

Key Responsibilities:

- **Customer Support:** Engage with customers via phone or chat to address inquiries, resolve issues, and provide product or service information. Strong communication skills are essential for effective interaction.

- **Data Entry:** Accurately input and manage customer information in the system. Attention to detail is crucial to maintain data integrity and update records promptly.

- **Feedback Handling:** Collect customer feedback and suggestions to help improve services and overall customer satisfaction. You should be open to receiving feedback and willing to adapt based on customer needs.

- **Team Collaboration:** Work closely with other team members to achieve departmental goals. Collaboration and a team-oriented mindset are vital for a seamless workflow.

Required Skills and Expectations:

Candidates must demonstrate excellent verbal and written communication skills in English and Hindi. A basic understanding of computers and software applications is necessary. As a BPO Executive, you should be adaptable, patient, and able to work in a fast-paced environment. A positive attitude and a desire to learn are important for success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  959

• Education

  12th Pass

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office