Job Description

We are seeking Airport Ticketing Staff to assist passengers with ticket purchasing and related inquiries at our Vadodara location. This role requires a friendly and efficient approach to ensure a positive travel experience for our customers.

Key Responsibilities:

- **Ticket Sales**: Assist customers in purchasing flight tickets by providing accurate information about fares, schedules, and routes. Ensure all transactions are completed efficiently.

- **Customer Service**: Address passenger queries and concerns with professionalism, providing assistance with check-in procedures and luggage handling to enhance the customer experience.

- **Information Management**: Keep updated on flight schedules and airline policies to provide correct information to passengers. Ensure that any announcements or changes are communicated promptly.

- **Problem-Solving**: Handle customer issues, such as flight changes or cancellations, with empathy and prompt solutions, ensuring passengers feel supported during their journey.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess excellent communication skills in both English and Hindi. A friendly demeanor and ability to work in a fast-paced environment are essential. Basic computer skills are necessary for handling ticketing systems and ensuring smooth transactions. We value teamwork and a strong focus on customer satisfaction, making it vital for applicants to be adaptable and reliable in their role. Fresh graduates are encouraged to apply, as training will be provided.
  • Experience

    0 - 6 Years

  • No. of Openings

    700

  • Education

    12th Pass

  • Role

    Airport Ticketing Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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