Air Ticketing Executive 12th Pass Jobs in Vadodara

Join our dynamic team as an Airport Ticketing Executive in Vadodara, India. This full-time role is perfect for motivated individuals looking to start or advance their careers in the airline industry.nnAs an Airport Ticketing Executive, you will be responsible for assisting customers with ticket bookings and inquiries, providing exceptional service to enhance their travel experience.nnKey Responsibilities:nn1. Ticket Booking and Reservations: Handle ticket sales and reservations by utilizing booking systems, ensuring accurate information is provided to customers.nn2. Customer Service: Provide assistance to passengers in a polite and professional manner, addressing their queries and concerns while ensuring a positive travel experience.nn3. Flight Information: Maintain up-to-date knowledge of flight schedules, availability, and fares to effectively inform customers.nn4. Documentation and Procedures: Assist with all necessary travel documentation and ensure compliance with airline policies and procedures.nn5. Problem-Solving: Address and resolve issues that may arise during ticketing or check-in processes, ensuring smooth operations at the airport.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 12th-grade education. Previous experience in customer service or ticketing is advantageous but not mandatory. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential. A customer-centric attitude and the willingness to learn are highly valued in this role.

We are looking for an Air Ticketing Executive to join our team in Vadodara. This full-time position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education. The role is office-based, allowing you to collaborate directly with our team.Key Responsibilities:- Ticket Booking: Handle the booking of air tickets for customers, ensuring that all transactions are processed accurately and efficiently.- Customer Service: Provide excellent customer service by addressing inquiries, assisting with changes, and resolving any issues related to air travel.- Reservation Management: Manage and maintain the reservation systems, ensuring all information is up to date and accessible to customers and the team.- Itinerary Preparation: Prepare detailed travel itineraries for clients, ensuring all necessary information about flights is clearly presented.- Documentation Handling: Assist with the preparation and handling of all travel-related documents, ensuring compliance with airline policies.Required Skills and Expectations:- Strong communication skills: The candidate should interact effectively with customers and team members.- Attention to detail: Its crucial to ensure that all bookings and documents are accurate and free of errors.- Ability to work under pressure: The role may involve handling multiple bookings simultaneously, requiring effective time management.- Basic computer skills: Familiarity with reservation systems and general office software will be beneficial for this role.We invite qualified candidates who are eager to grow in the travel industry and provide exceptional service to apply for this opportunity.

Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month

Ground Staff are responsible for handling all airport operations on the ground, ensuring smooth passenger service, safety, and coordination between airline and airport departments. They play a key role in check-in, boarding, baggage handling, and customer service. Key Responsibilities1. Passenger HandlingAssist passengers during check-in and boarding processVerify tickets, ID proof, and travel documentsIssue boarding passes and seat assignmentsProvide special assistance to elderly, disabled, or VIP passengers2. Baggage HandlingAccept and tag checked baggageEnsure baggage complies with airline weight and safety rulesCoordinate with baggage handling teamsHandle lost, delayed, or damaged baggage complaints3. Customer ServiceAnswer passenger queries regarding flights, delays, and policiesProvide information on schedules, gates, and airport facilitiesResolve complaints professionally and quicklyMaintain high customer satisfaction4. Boarding & Departure DutiesAnnounce boarding informationVerify boarding passes and documentsEnsure orderly boarding processCoordinate with cabin crew and pilots5. Safety & Security ComplianceFollow airport safety and security proceduresEnsure compliance with aviation regulationsReport suspicious activities or safety hazards6. Flight Operations CoordinationCoordinate with airline staff, ATC, and airport authoritiesAssist in flight arrivals and departuresHandle delays, cancellations, and rescheduling Required SkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving abilityTeamwork and coordinationAbility to work under pressureBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any disciplineAviation / Hospitality certification is an advantage ExperienceFresher or experienced candidates can applyPrior experience in aviation, hospitality, or customer service is preferred Working ConditionsRotational shifts (including night shifts)Weekends and holidays includedWork at airport terminals in a fast-paced environment Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month

Job Openings for 289 Airport Staff Jobs for Freshers in Vadodara, having Educational qualification of : 12th Pass with Good knowledge in Airport Ticketing, Customer Service, Basic Computer Skills etc.

We are seeking enthusiastic individuals to join our team as Ground Staff in Vadodara. This role is vital in ensuring smooth airport operations and providing great customer service. Key Responsibilities:- Customer Interaction: Engage with passengers at the airport, addressing their inquiries and providing accurate information to enhance their travel experience. - Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and managing luggage to ensure efficiency and satisfaction. - Boarding Support: Facilitate the boarding process by guiding passengers and ensuring that the departure schedule is followed. - Lost and Found Management: Assist in locating lost items and responding to lost luggage claims to help maintain customer trust. - Safety Protocol Adherence: Follow all airport safety and security measures to ensure a secure environment for passengers and staff. - Team Collaboration: Work closely with colleagues, including other ground staff and airline personnel, to create a cooperative and efficient working atmosphere. Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for correctly processing passenger information and ensuring safety protocols are followed. The ability to work under pressure in a fast-paced environment is important, along with a flexible attitude towards shifts. A minimum of a 12th-grade education is required, and candidates with 0-6 years of experience are encouraged to apply.

Job SummaryAn Admin HR Executive is responsible for managing daily HR operations along with administrative tasks to ensure smooth functioning of the organisation. The role involves recruitment, employee coordination, record management, and office administration.Key ResponsibilitiesHR ResponsibilitiesHandle end-to-end recruitment (job posting, screening, scheduling interviews)Maintain employee records and HR databasesManage onboarding and induction process for new hiresHandle attendance, leave management, and payroll coordinationAssist in performance management and employee engagement activitiesEnsure compliance with company policies and labor lawsAddress employee queries and grievancesAdministrative ResponsibilitiesManage office operations and administrative tasksMaintain office supplies and inventoryCoordinate with vendors and service providersHandle documentation, filing, and record-keepingSupport management with reports and data as requiredEnsure smooth day-to-day office functioningRequired SkillsStrong communication and interpersonal skillsBasic knowledge of HR processes and labor lawsOrganizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Problem-solving and decision-making skillsAttention to detailQualifications10+2Bachelors degree in Human Resources, Business Administration, or related fieldMBA/PGDM in HR (preferred but not mandatory)Experience0-3 years of experience in HR and Administration rolesFreshers with strong HR knowledge can also applySalary Range20,000 - 75,000 per month (depending on experience and company)