We are looking for an Airport Ticketing Executive in Lucknow, India, who will handle ticket sales and customer inquiries at the airport. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education.
Key Responsibilities:
1. Ticket Sales: Assist customers in booking flight tickets by providing accurate information on flights, schedules, and prices.
2. Customer Service: Provide excellent support to travelers, addressing their questions and concerns regarding ticketing and travel arrangements.
3. Reservation Management: Keep track of all bookings and cancellations in the system to ensure accurate record-keeping.
4. Payment Processing: Handle ticket payments and issue receipts in compliance with company policies.
5. Collaboration with Airlines: Work closely with airline representatives to resolve any issues related to ticketing and rerouting as needed.
Required Skills and Expectations:
The ideal candidate should have strong communication skills to interact with customers effectively. Attention to detail is vital for managing bookings accurately. Basic computer skills are necessary for handling ticketing software and other office applications. Candidates should be able to work in a fast-paced environment and maintain professionalism under pressure. A friendly and approachable demeanor is essential to creating a positive experience for travelers. Punctuality and reliability are key traits that we value in our Airport Ticketing Executive.