Airport Terminal Services Agent Jobs For 12th Pass Freshers

As an Airport Terminal Services Agent in Dehradun, India, you will play a vital role in ensuring a seamless travel experience for passengers. You will assist travelers with various needs, from check-in to boarding.

Key Responsibilities include:

1. **Check-in Assistance**: You will help passengers with their check-in process, ensuring they receive their boarding passes and luggage tags accurately.

2. **Passenger Guidance**: You will provide clear directions and information about flight schedules, gate numbers, and airport facilities to help passengers navigate the terminal.

3. **Baggage Handling**: You will manage luggage and luggage-related queries, ensuring that bags are processed correctly and addressing any issues that arise.

4. **Customer Service**: You will address passenger inquiries and complaints with professionalism, striving to enhance their travel experience through effective support and solutions.

5. **Collaboration**: You will work closely with airline staff and other team members to coordinate services, ensuring efficient operations throughout the terminal.

Required skills and expectations include:

You should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for managing check-in and baggage processes accurately. You should be able to work under pressure in a fast-paced environment and remain calm during peak travel periods. Flexibility in working hours, including weekends and holidays, will also be important for this role.

• Experience

  0 - 4 Years

• No. of Openings

  199

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office