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Airport Terminal Services Agent Job Vacancies in Dehradun

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Dehradun
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
As an Airport Terminal Services Agent in Dehradun, India, you will play a crucial role in ensuring smooth operations at the airport. You will assist passengers and help manage various tasks from check-in to boarding.Key Responsibilities:1. Passenger Check-in: You will help passengers with the check-in process, ensuring they have all necessary documents and guiding them through the procedure.2. Baggage Handling: You will assist with baggage drop-off and pick-up, ensuring that luggage is properly tagged and loaded onto the correct flights.3. Customer Support: You will address passenger queries and concerns, providing timely and accurate information about flights, services, and other travel-related issues.4. Boarding Assistance: You will facilitate the boarding process by checking boarding passes and ensuring that all passengers comply with safety regulations.5. Coordination with Ground Staff: You will work closely with other airport staff to ensure timely departures and manage any delays or issues that arise.Required Skills and Expectations:Candidates should have completed at least the 12th grade and have effective communication and interpersonal skills. You should be comfortable working in a fast-paced environment and be able to handle stressful situations calmly. A strong commitment to customer service is essential, as you will represent the airport and the airline. You should be a team player, willing to collaborate with colleagues to provide excellent service. Prior work experience is not mandatory, but a positive attitude and eagerness to learn are highly valued.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Dehradun
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo Aircraft Marshalling Baggage Handling Passenger Assistance Problem Solving Flight Check-in Gate Operations Safety Regulations Security Procedures Emergency Response Time Management Communication Skills
As an Airport Terminal Services Agent in Dehradun, India, you will play a vital role in ensuring a seamless travel experience for passengers. You will assist travelers with various needs, from check-in to boarding.Key Responsibilities include:1. Check-in Assistance: You will help passengers with their check-in process, ensuring they receive their boarding passes and luggage tags accurately.2. Passenger Guidance: You will provide clear directions and information about flight schedules, gate numbers, and airport facilities to help passengers navigate the terminal.3. Baggage Handling: You will manage luggage and luggage-related queries, ensuring that bags are processed correctly and addressing any issues that arise.4. Customer Service: You will address passenger inquiries and complaints with professionalism, striving to enhance their travel experience through effective support and solutions.5. Collaboration: You will work closely with airline staff and other team members to coordinate services, ensuring efficient operations throughout the terminal.Required skills and expectations include:You should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for managing check-in and baggage processes accurately. You should be able to work under pressure in a fast-paced environment and remain calm during peak travel periods. Flexibility in working hours, including weekends and holidays, will also be important for this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Dehradun
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for an Airport Terminal Services Agent in Dehradun, India. In this role, you will assist passengers, ensuring a smooth and pleasant airport experience. This is a full-time position suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education. Key Responsibilities: - Passenger Assistance: Help passengers check in, board flights, and handle luggage. You will be the first point of contact for travelers, providing them with information and support. - Ticketing and Information: Issue boarding passes and provide updates on flight status. Being knowledgeable about flight schedules and airport services is essential.
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