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Airport Information Desk Associate Jobs

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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Jodhpur
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
We are looking for an enthusiastic Airport Information Desk Associate in Jodhpur, India, to assist travelers by providing helpful information and ensuring a positive airport experience.As an Airport Information Desk Associate, you will be responsible for the following key tasks:- Customer Service: You will greet passengers and respond to their inquiries about flight schedules, airport facilities, and services, ensuring they receive accurate and timely information.- Problem Solving: You will assist passengers with issues such as lost luggage, delays, or cancellations, providing them with solutions or guidance to resolve their concerns.- Information Management: You will keep updated on flight information and airport announcements to relay accurate details to travelers, helping them navigate the airport efficiently.- Team Collaboration: You will work closely with other airport staff and departments, ensuring a seamless flow of information and collaboration for better passenger support.To qualify for this role, candidates should have a minimum of a 12th-grade education. While experience is not mandatory, a positive attitude and excellent communication skills are essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and demonstrate strong problem-solving abilities. A dedication to providing excellent customer service and the ability to cooperate with team members are also crucial for success in this position.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
and Flight Information Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp Air Ticketing
As an Airport Information Desk Associate, you will be the first point of contact for travelers at the airport in Kolkata. Your primary responsibility will be to provide accurate information and assistance to passengers about flights, airport services, and facilities, ensuring a pleasant travel experience.Key Responsibilities:1. Assist Passengers: Greet and engage with travelers, answering their inquiries with accurate and up-to-date information regarding flight schedules, check-in procedures, and baggage services.2. Provide Directions: Help passengers navigate the airport by giving clear directions to different terminals, gates, and facilities, ensuring they can easily find their way.3. Handle Queries: Address concerns or issues raised by passengers effectively, such as delays or cancellations, and provide necessary support to resolve them.4. Maintain Information Boards: Regularly update and monitor information displays at the desk to ensure that all details regarding flights and services are current and accurate.5. Collaborate with Staff: Work closely with other airport personnel, such as security and airline staff, to coordinate assistance for passengers and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills in English and the local language, enabling them to interact effectively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work under pressure during busy travel times. Candidates should be detail-oriented, organized, and capable of handling various passenger concerns with patience and professionalism. A high school diploma or equivalent is required, and previous experience in customer service is a plus.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Koch Bihar
Air Ticketing Ground Staff Activities Airport Ramp
SHARE YOUR RESUME 9007706142 We are seeking an Airport Information Desk Associate to provide excellent customer service at our airport in Koch Bihar, India. This position is ideal for individuals who enjoy helping others and want to gain experience in a dynamic environment.Key Responsibilities:- Assist Passengers: Greet travelers, answer their questions, and provide information about flight schedules, terminal facilities, and airport services.- Manage Inquiries: Respond quickly and accurately to various inquiries, both in person and over the phone, ensuring every passenger feels supported.- Handle Complaints: Address any issues or complaints with professionalism, taking necessary steps to resolve problems and escalate when needed.- Maintain Information Desk: Keep the information desk organized and stocked with brochures, maps, and other helpful materials to assist passengers.- Monitor Flight Information: Stay updated on flight statuses and relay essential information to passengers to help them with their travel plans.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and preferably possess 0 to 1 year of experience in customer service. Strong communication skills and a friendly demeanor are essential, as well as the ability to remain calm under pressure. You should be a team player willing to learn and adaptable to changing situations. Punctuality and reliability are crucial for this role. A basic understanding of airport operations is a plus but not mandatory.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Siliguri
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
We are looking for an Airport Information Desk Executive to assist travelers at our information desk in Siliguri. This role is ideal for individuals eager to start their careers in the hospitality and travel industry.As an Airport Information Desk Executive, your key responsibilities will include:1. Providing Information: You will greet travelers and provide them with accurate information about flights, baggage services, and airport facilities, ensuring they have a smooth and pleasant experience.2. Assisting Passengers: You will help passengers with queries, direct them to the right terminals, and provide guidance on airport procedures, making their travel experience easier.3. Handling Complaints: You will listen to traveler concerns and complaints with patience, aiming to resolve issues promptly and professionally to maintain customer satisfaction.4. Coordinating with Staff: You will work closely with other airport staff and departments to ensure effective communication and smooth operations, thereby enhancing passenger experiences.To succeed in this role, a positive attitude and excellent communication skills are essential. You should be friendly, approachable, and able to work well under pressure. Basic computer skills are beneficial for managing information requests. Candidates should have at least completed the 10th grade, and previous experience is not necessary, making this a perfect entry-level position for motivated individuals. Your willingness to help and provide excellent customer service will greatly impact the travel experience of all passengers.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
We are looking for an enthusiastic Airport Information Desk Executive to provide excellent customer service at our Kolkata airport location. This entry-level position is ideal for freshers who are eager to work in a dynamic environment.As an Airport Information Desk Executive, your key responsibilities will include greeting passengers and providing accurate information regarding flight schedules, baggage claims, and airport facilities. You will assist travelers with directions and any inquiries they may have, ensuring they feel welcomed and supported during their time at the airport.You will also be responsible for managing communication with airport staff and airlines to relay important information and updates to passengers. Additionally, you will help maintain a clean and organized information desk area, promoting a professional image.To succeed in this role, you should possess strong communication skills and a friendly demeanor. A good understanding of basic customer service principles is essential, along with the ability to remain calm under pressure. Flexibility in working hours is also expected, as airport operations run 24/7.Candidates should have completed at least a 10th-grade education and be open to learning new skills. An interest in the travel industry will be an advantage. A proactive approach to problem-solving and the ability to work well in a team will contribute to your success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Hyderabad
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Executive in Hyderabad, India, you will be responsible for providing assistance and guidance to passengers at the airport. Your key responsibilities will include answering inquiries about flight schedules, boarding gates, terminal facilities, and guiding travelers to various airport amenities.You will need to have strong communication skills to interact effectively with passengers from diverse backgrounds. Additionally, attention to detail is crucial when providing accurate and up-to-date information. A proactive attitude and the ability to handle multiple inquiries simultaneously are also essential for this role. Prior experience in customer service or aviation industry knowledge is a plus, but freshers with a 12th pass qualification are welcome to apply. Adaptability and a willingness to work in a fast-paced environment are key expectations for this position.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive
Airport Staff WantedLocation: DelhiWe are seeking enthusiastic and customer-focused individuals to join our client's team. If you have excellent communication skills and a passion for delivering exceptional service, we invite you to apply.Positions Available:Airport Information Desk ExecutiveKey Responsibilities:Provide excellent customer service to passengersEnsure smooth airport operationsMaintain security protocolsAssist with ground handling activitiesRequirements:Previous experience in customer service or airport operations (desirable)Strong communication and interpersonal skillsAbility to work in a fast-paced environmentFlexibility to work varied shiftsIf you're looking for a dynamic career in the aviation industry, send your CV and contact details.Regards,Naukristan Employment Consultancy Services
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Interpersonal Skills Communication
We are looking for 20 Airport Information Desk Associate Posts in Dimapur, Kohima, Tuensang, with deep knowledge in Interpersonal Skills, Communication and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.Com
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Associate, your main job will be to help travelers at the airport by providing them with useful information and support. You will play a key role in ensuring that passengers have a smooth and pleasant experience.Key Responsibilities:- Assist Passengers: Greet travelers warmly and assist them with their inquiries about flights, terminals, and airport facilities, ensuring they feel welcomed and informed.- Provide Information: Offer accurate details about flight timings, boarding procedures, baggage policies, and other airport services to help passengers navigate their travel plans effectively.- Handle Queries: Respond to questions and concerns efficiently, acting as the first point of contact for any issues that arise, ensuring quick resolutions.- Manage Waiting Areas: Keep the information desk and surrounding areas organized and clean, creating a welcoming environment for travelers.- Report Issues: Inform management about any significant issues or passenger complaints so they can be addressed promptly and effectively.Required Skills and Expectations:- Strong interpersonal and communication skills to interact effectively with diverse travelers.- Ability to remain calm under pressure and manage multiple inquiries simultaneously.- Basic knowledge of airport operations and services is a plus, although training will be provided.- A friendly and approachable attitude, ensuring all passengers feel valued and cared for.- Willingness to work flexible hours, including weekends and holidays, to accommodate the busy airport schedule.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Associate in Kolkata, you will serve as the first point of contact for travelers, helping them with their inquiries and ensuring a positive experience at the airport. This role is suitable for individuals with little to no work experience.Key responsibilities include greeting passengers and providing clear information about flights, services, and airport facilities. You will assist travelers in finding their gates, luggage services, and other essential locations within the airport. Additionally, you will handle lost and found items, ensuring they are returned to their rightful owners.Another responsibility is to address customer concerns, listening empathetically and offering solutions to enhance their travel experience. You will also maintain a clean and organized information desk, ensuring that materials are stocked and up-to-date.To succeed in this role, you should have excellent communication skills to interact effectively with passengers from diverse backgrounds. Being friendly, approachable, and patient will help create a welcoming environment. Basic computer skills are essential for accessing flight information and maintaining records. You should be able to work well under pressure, especially during busy travel times, and be ready to resolve issues promptly and efficiently. A positive attitude and a focus on customer service are crucial for ensuring that all travelers feel valued and assisted.
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  • Fresher
  • 5.0 Lac/Yr
  • Tinsukia
An Airport Information Desk Associate Also Known AS An Airport Customer Service Agent or Airport Information Assistant Helps Passengers With Queries Directions and Flight Information and Handles Complaints Often Making Announcements On The Public Address System.
We are looking for 20 Airport Information Desk Associate Posts in Tinsukia, Assam, with deep knowledge in An Airport Information Desk Associate, also known as an Airport Customer Service Agent or Airport Information Assistant, helps passengers with queries, directions, and flight information, and handles complaints, often making announcements on the public address system. and Required Educational Qualification is : Higher Secondary, Diploma
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  • Fresher
  • 5.0 Lac/Yr
  • Mahur Dima Hasao
Customer Management
Job Openings for 12 Airport Information Desk Executive Jobs for Freshers in Mahur, Dima Hasao, having Educational qualification of : Higher Secondary with Good knowledge in Customer Management etc.
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  • Fresher
  • 6.0 Lac/Yr
  • Garhwa
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Information Desk Associate, you will be the first point of contact for travelers at the airport. Your role is vital in providing information, assistance, and ensuring a smooth experience for passengers.Key Responsibilities:- Provide Information: Greet passengers and answer their questions about flight timings, boarding gates, and airport services to help them navigate the airport easily.- Assist with Queries: Address concerns or special requests from passengers, guiding them to the right services or personnel for further assistance.- Manage Lost and Found: Help passengers report lost items and coordinate with the appropriate department for retrieval.- Promote Services: Inform travelers about available airport services, such as lounges, dining options, and transportation, to enhance their travel experience.- Maintain Desk Area: Keep the information desk organized and stocked with essential materials such as maps, brochures, and forms to ensure ready assistance.Required Skills and Expectations:- Good communication skills are essential to interact positively with a diverse range of travelers.- Strong customer service orientation must be maintained to ensure passengers feel valued and supported.- Basic computer skills are required for checking flight information and managing customer inquiries effectively.- A friendly and approachable attitude will help foster a welcoming environment for all passengers.- Being a team player is important, as collaboration with other airport staff is key to providing seamless service. This role is suitable for freshers, and no prior experience is required. A minimum education of 10th grade is needed to apply.
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  • Fresher
  • 6.0 Lac/Yr
  • Palamu
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for a friendly and helpful Airport Information Desk Associate at Palamu, India. This role is perfect for freshers who have completed their 10th grade and are eager to assist travelers.Key Responsibilities:- Customer Assistance: Greet passengers and answer their questions about flights, terminals, and airport services, ensuring a pleasant journey.- Information Dissemination: Provide accurate and timely information regarding flight schedules, delays, and baggage claims, assisting travelers in understanding airport processes.- Problem-Solving: Address any issues passengers may face, such as lost luggage or missed flights, by guiding them to the appropriate resources and solutions.- Communication: Maintain clear communication with airport staff and other departments to relay important updates or changes that may affect travelers.- Documentation: Collect and maintain relevant customer feedback, ensuring it is logged properly for ongoing service improvements.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers from diverse backgrounds. Patience and problem-solving abilities are essential to handle inquiries and resolve issues calmly. A sense of teamwork is necessary as you will be collaborating with other airport staff. Basic computer skills are required for data entry and information retrieval. Most importantly, a positive attitude and willingness to learn are critical for success in this role.
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  • Fresher
  • 6.0 Lac/Yr
  • Latehar
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Air Ticketing Ticketing Reservation Airport Ramp
As an Airport Information Desk Associate, you will serve as the first point of contact for passengers, helping them navigate the airport with ease and providing essential information.Key Responsibilities:- Greet Passengers: Welcome travelers at the information desk with a friendly demeanor, ensuring they feel valued and supported during their airport experience.- Provide Information: Answer inquiries about flight schedules, gate locations, and airport services, ensuring passengers receive accurate and timely information.- Assist with Directions: Guide passengers through the airport layout, helping them find their way to check-in counters, security checks, and boarding gates.- Handle Complaints: Address any passenger concerns or issues with patience and professionalism, escalating matters to supervisors when necessary.- Maintain Desk Order: Keep the information desk organized and stocked with brochures and maps to assist passengers in accessing additional helpful resources.- Communicate Effectively: Interact with passengers and airport staff in a clear manner, using both verbal and non-verbal communication skills.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with a diverse range of passengers. A friendly and approachable attitude is essential, along with the ability to remain calm under pressure. Basic problem-solving skills are necessary to address passenger inquiries and concerns promptly. Punctuality and reliability are expected, as you will be part of a team that ensures smooth operations at the airport. A minimum education of 10th grade is required, and no prior experience is necessary, making this an ideal position for freshers eager to start their career in the hospitality industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Durgapur
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Executive in Durgapur, your primary role will be to assist passengers and provide information regarding various airport services. You will ensure a smooth experience for travelers and help maintain a positive atmosphere at the airport.Key Responsibilities:- Provide Information: Assist passengers by answering their queries about flights, terminal facilities, and services available at the airport, creating a helpful and informative environment.- Guide Passengers: Direct travelers to their departure gates or other necessary locations within the airport, ensuring they feel confident and comfortable during their journey.- Handle Complaints: Address any passenger complaints or issues with a calm demeanor, taking appropriate action to resolve their concerns quickly and effectively.- Maintain Communication: Keep in touch with other airport departments to stay updated on flight schedules, delays, and emergency procedures, ensuring accurate information is shared with passengers.- Promote Services: Share information about various airport services, such as lounges, shopping, and dining options, enhancing the overall passenger experience.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and display excellent communication skills, both verbal and written. A friendly attitude is essential, as you will be interacting with passengers from diverse backgrounds. Strong problem-solving abilities will help you manage queries and complaints effectively. Basic computer skills are also necessary for handling information-related tasks. A willingness to work in a team and adapt to a fast-paced environment will be crucial for success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Purnia
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Associate in Purnia, India, you will be the first point of contact for travelers, helping them with information about flights, airport services, and local attractions. This role is ideal for those looking to start their career in the hospitality or travel industry.Key Responsibilities:- Customer Assistance: Greet travelers and provide accurate information on flight schedules, boarding gates, and other airport facilities to ensure a smooth travel experience.- Problem Solving: Address passenger inquiries and concerns promptly, offering solutions for common issues like flight delays or lost baggage.- Collaboration: Work closely with airline staff and other airport employees to stay updated on flight information and share essential updates with travelers.- Documentation: Maintain records of visitor inquiries and feedback to help improve airport services.- Security Awareness: Stay informed about security protocols and ensure all information shared complies with airport regulations.Required Skills and Expectations: Candidates should possess good communication skills, both verbal and written, to effectively assist passengers. A friendly and approachable demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills are necessary to access and relay information efficiently. Being able to work in a fast-paced environment and demonstrate patience and problem-solving abilities will greatly contribute to your success in this role.
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  • Fresher
  • 7.5 Lac/Yr
  • Alipurduar
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Executive, you will play a crucial role in enhancing the travel experience for passengers. Your primary responsibilities will include:- Welcoming Passengers: Greet travelers warmly as they arrive at the airport, ensuring they feel welcomed and supported.- Providing Information: Answer queries related to flight schedules, airport facilities, and services to guide passengers efficiently.- Assisting with Directions: Offer clear directions to various airport amenities such as check-in counters, lounges, and boarding gates.- Handling Complaints: Listen to and address passenger concerns or complaints with patience and professionalism, ensuring effective resolutions.- Coordinating with Staff: Collaborate with airport staff to facilitate smooth operations and assist in emergencies or other special situations.- Maintaining Information Accuracy: Keep up-to-date with flight changes, delays, and airport regulations to provide accurate information to travelers.Candidates applying for this position should possess strong communication skills to effectively interact with passengers of diverse backgrounds. A friendly demeanor and a solution-oriented mindset are essential to resolve issues positively. Being detail-oriented will help you handle multiple inquiries accurately. Proficiency in English and local languages is recommended as it aids in clearer communication with passengers. Flexibility to work in shifts, including weekends and holidays, is also expected, given the nature of airport operations.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • South Kolkata
Ticketing Reservation Ground Operation
SHARE YOUR RESUME 9007706137As an Airport Information Desk Associate, you will play a crucial role in assisting travelers at the airport. You will provide information and support to enhance the customer experience, ensuring that all passengers feel welcome and informed.Key Responsibilities:1. Providing Information: Answer questions about flight schedules, airport facilities, and local transportation options to help passengers navigate their journeys smoothly.2. Assisting Passengers: Offer support to travelers with special needs, including those with disabilities or language barriers, ensuring they have a comfortable experience at the airport.3. Handling Inquiries: Manage inquiries in person and via phone, resolving any issues efficiently and professionally to maintain high levels of customer satisfaction.4. Coordinating with Staff: Work closely with airport staff and airline representatives to relay important information to passengers regarding delays, cancellations, or gate changes.5. Maintaining Records: Keep accurate records of passenger inquiries and issues faced, helping to improve services and identify areas for enhancement.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Paschim Medinipur
Air Ticketing Airport Ramp Ticketing Reservation
SHARE YOUR RESUME 9007706142We are looking for a dedicated Airport Information Desk Executive to assist travelers at our information desk in Paschim Medinipur. This role is perfect for someone eager to help others and grow their customer service skills.Key Responsibilities:1. Providing Information: You will greet and assist passengers by answering their questions about flights, airport facilities, and services available. Clear communication is essential to ensure travelers feel supported.2. Issue Resolution: If travelers encounter problems, such as delays or cancellations, you will help them find solutions. This involves staying calm and professional, even in challenging situations.3. Maintaining Desk Appearance: Keeping the information desk organized and presentable is crucial. This includes ensuring brochures and guides are stocked and that the area is clean for visitors.4. Collaboration: You will work with other airport staff to ensure all travelers have a seamless experience. This includes communicating effectively with security, ground staff, and airlines when necessary.Required Skills and Expectations:Candidates should have at least a 10th-grade education and no prior experience is required, making this a great entry-level position. Strong communication skills are a must, as you will engage with diverse passengers. A friendly personality and a willingness to assist others are key to excelling in this role. Reliability and the ability to work in a team environment are also important for success at the airport.
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Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp Flight Information
We have vacant of 08 Airport Information Desk Associate Jobs in Kolkata, Calcutta Greens, Kolkata, Hooghly, Howrah, Nadia, South 24 Parganas, North 24 Parganas, Birbhum, Purulia, Malda, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree Skill - Flight Information, Air Ticketing, Ground Staff Activities, Ticketing Reservation, Ground Operation, Ground Management, Airport Ramp etc. Contact 6290045397
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Aviation Ground Staff Activities Ticketing Reservation
We have vacant of 100 Airport Information Desk Associate Jobs in Kolkata, Kolkata South, Kolkata, Calcutta Greens, Kolkata, Howrah, Hooghly, Murshidabad, Kalimpong, Siliguri, Asansol, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Aviation, Ground Staff Activities, Ticketing Reservation etc.
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Professional Communication GROOMING Self Confidence
Hiring for 25 Airport Information Desk Executive Jobs in Kolkata, Kolkata South, Kolkata, Bhubaneswar, MEGHALAYA, Asansol, Siliguri, Kalimpong, Darjeeling, Nadia, Haldia, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Professional Communication, GROOMING, Self Confidence etc.
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