Airport Guest Relationship Executive Jobs

Airport Guest Relationship Executive - Job DescriptionMain responsibilities:Welcome passengers/guests at the airport and provide professional assistance.Assist passengers with check-in, boarding procedures and airport facilities.Provide information about flight schedules, terminals and airport services.Handle passenger questions, complaints and service issues professionally.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a pleasant experience for travelers at the airport. Your primary responsibilities include the following:- Customer Assistance: Greet and assist guests with their inquiries, providing them with information about flights, airport facilities, and services.- Check-In Support: Help passengers during the check-in process, ensuring they are aware of required documentation and procedures to avoid any delays.- Handling Complaints: Address and resolve any guest complaints or concerns calmly and efficiently, ensuring customer satisfaction.- Providing Information: Act as a point of contact for guests, offering guidance on airport amenities, transportation options, and local attractions to enhance their experience.- Coordination with Airlines: Collaborate with airlines to relay important passenger information and assist with any special requests or needs.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with guests from diverse backgrounds. A basic understanding of the airport environment and travel procedures can be advantageous. Flexibility to work in a fast-paced and dynamic environment is essential, along with the ability to handle stressful situations gracefully. Candidates should be proactive, present a positive attitude, and work well as part of a team, demonstrating a commitment to delivering exceptional customer service.

As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.Key Responsibilities:- Guest Assistance: Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- Check-In Support: Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- Issue Resolution: Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- Feedback Collection: Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- Safety Protocols: Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.Required Skills and Expectations:- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.

As a Ground Staff member, you will play a crucial role in ensuring the efficient operation of airport services. Your responsibilities will include:- Customer Service: Assist passengers with check-in procedures, baggage tagging, and flight information, ensuring a smooth experience for all travelers.- Baggage Handling: Safely manage and transport passenger baggage, both at check-in and upon arrival, ensuring that all bags are correctly loaded and unloaded.- Flight Coordination: Work closely with flight operations to help board passengers on time, manage seating arrangements, and provide updates about flight schedules and departures.- Safety Compliance: Ensure that all safety protocols and regulations are followed, maintaining a secure environment for both passengers and staff.- Issue Resolution: Address any passenger concerns or complaints efficiently and politely, seeking to resolve issues quickly and effectively.To excel in this role, candidates should possess the following skills:- Strong Communication Skills: You must communicate clearly and effectively with passengers, team members, and airline personnel.- Customer-Focused Attitude: A friendly demeanor and willingness to assist passengers is essential.- Attention to Detail: Thoroughness in handling tasks will help maintain safety and security.- Team Player: Ability to work collaboratively with colleagues to support the overall operations of the airport.- Adaptability: Be flexible in a fast-paced environment, ready to handle various tasks as they arise.This position is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education. Full-time hours are expected.

We are looking for enthusiastic candidates for the role of Air Hostess in Coimbatore. This is a full-time office job that welcomes applicants with 0 to 6 years of experience. A minimum education requirement of 12th pass is necessary.Key Responsibilities:- Passenger Assistance: Provide help and guidance to passengers during boarding and disembarking, ensuring a smooth and pleasant travel experience.- Safety Procedures: Conduct safety demonstrations and brief passengers on emergency procedures to ensure everyone knows how to respond in case of an emergency.- Service Delivery: Serve food, beverages, and other services to passengers with a friendly attitude, ensuring high standards of customer service throughout the flight.- Cabin Maintenance: Ensure that the cabin is clean and orderly before, during, and after the flight, creating a welcoming environment for passengers.- Conflict Resolution: Manage any issues or complaints from passengers effectively, using problem-solving skills to maintain a calm and positive atmosphere.Required Skills and Expectations:- Excellent Communication: Strong verbal communication skills are essential to interact effectively with passengers and crew members.- Customer Service Oriented: A friendly and helpful attitude is necessary to provide excellent service and enhance the overall customer experience.- Team Player: Ability to work well in a team environment, collaborating with other crew members for the safety and comfort of passengers.- Adaptability: Must be flexible and able to handle unexpected situations calmly and professionally.- Presentation: A well-groomed appearance and professional demeanor are important, as this role represents the airlines image to the public.

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.

Hiring for 15 Airport Guest Relationship Executive Jobs in Tangla, Darrang, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma with Good knowledge in Customer Relationship, Guest Handling, Ground Operation, Good Communication Skills etc.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main responsibility will be to assist guests with their inquiries and provide exceptional service.- Greet and Assist Guests: Welcome travelers warmly and assist with any questions or concerns they may have regarding their journey.- Provide Information: Offer accurate information about flight schedules, airport facilities, and services available to enhance the customer experience.- Handle Complaints: Listen to guest complaints and issues patiently, providing solutions or escalating them to management when necessary to ensure resolution.- Promote Airport Services: Inform guests about the various services offered at the airport, including lounges, shopping, and dining options, to enhance their experience.- Maintain Guest Records: Keep accurate records of guest interactions and feedback to improve service quality and provide insights for future improvements.- Collaborate with Team Members: Work closely with your colleagues and other departments to ensure seamless communication and coordination for excellent guest service.To succeed in this role, you should have a friendly and approachable demeanor, along with good communication skills. A strong sense of responsibility and the ability to handle stressful situations are essential. Basic computer skills are required, and any experience in customer service will be an advantage, although not necessary. A high school diploma is the minimum educational requirement.

We are looking for 532 Airport Guest Relationship Executive Posts in Jabalpur with deep knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills, Customer Support and Required Educational Qualification is : 12th Pass

We are looking for 43 Urgent Vacancy For Fire Safety Officers Posts in Jammu, Srinagar, Jamshedpur, Ranchi, Belagavi, Bellary, Mangalore, Bidar, Gulbarga, Hubli, with deep knowledge in Help Desk Executive, receptionist, Airport Passenger Service Associate, Passenger Handling, Guest Relations, Customer Relationship, fire and Required Educational Qualification is : Secondary School, Vocational Course, Diploma, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Any Master Degree

We are looking for dedicated Airport Ground Staff to join our team in Hyderabad. This role is open to candidates with 0 to 6 years of experience and requires a 12th-grade education. The position is full-time and will be based at the airport.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.- Baggage Handling: Safely manage passengers' luggage, ensuring it is loaded and unloaded from aircraft correctly to avoid damage or loss.- Customer Service: Provide excellent support to passengers by answering questions, addressing concerns, and assisting with any special requests during their airport experience.- Boarding Support: Oversee the boarding process by checking tickets and ensuring passengers board the aircraft in an organized manner.- Ground Operations Coordination: Work closely with various teams, including flight crews and security, to facilitate smooth airport operations.Required Skills and Expectations:Ideal candidates should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is crucial for providing exceptional customer service. Attention to detail is necessary for ensuring accurate baggage handling and compliance with airline policies. The ability to work under pressure in a fast-paced environment is essential, as the airport setting can be hectic. A team-oriented approach is important, as ground staff often collaborate with different departments to ensure a seamless travel experience for passengers. Candidates should also be able to work flexible shifts, including weekends and holidays, to accommodate flight schedules.

We are looking for dedicated Airport Ground Staff to join our team in Nagpur. This position is suitable for individuals with 0 to 6 years of experience and requires at least a completion of 12th grade. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and disembarking procedures, ensuring a smooth and efficient travel experience.- Baggage Handling: Manage the loading and unloading of luggage, ensuring all bags are handled safely and delivered to the correct destinations.- Ticketing Support: Assist passengers with ticketing queries and provide information regarding flight schedules, gate changes, and other travel-related inquiries.- Customer Service: Provide excellent customer service by addressing passenger concerns, complaints, and feedback in a professional manner.- Safety Compliance: Follow all safety regulations and procedures to ensure the security of passengers and the airport environment.Required skills and expectations include:- Communication Skills: Strong verbal communication skills are essential for interacting with passengers and team members effectively.- Teamwork: Ability to work well in a team-oriented environment, supporting colleagues to achieve common goals.- Problem-Solving Skills: Quick thinking and the ability to resolve issues as they arise, maintaining a positive experience for passengers.- Attention to Detail: A careful approach in handling baggage and following procedures to ensure accuracy and safety.- Flexibility: Willingness to work in shifts, including weekends and holidays, to meet the operational needs of the airport.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- Baggage Handling: Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- Check-In Procedures: Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- Support Team Operations: Collaborate with other ground staff and departments to maintain effective communications and operations.- Safety Compliance: Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- Problem Resolution: Address any passenger issues or complaints promptly and professionally, providing solutions where possible.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

Hiring for 15 Airport Guest Relationship Executive Jobs in Tangla, Darrang, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma with Good knowledge in Customer Relationship, Guest Handling, Ground Operation, Good Communication Skills etc.

We have vacant of 15 Airport Guest Relationship Executive Jobs in Dimapur, Kohima, Wokha, Phek, Peren, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch Skill Airline Operations, Ground Staff Activities, Aircraft Handling, Airline Customer Service, Airport Ramp, Cargo Handling etc.

Job descriptionWe are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport Cargo cargo supervisorUrgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher DIRECT HR CALL (91013915492) Send Resume to on this WhatsApp number-94771058O9 HR SatyamAssam Guwahati Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can ApplyJob Location- : Guwahati, Assam, Siliguri, coochbehar, Malda, Bihar, jharkhand, patna & Pan India as per your Preference.Interview location:- Assam ( Guwahati) onlyDESIGNATION :-AIR-TICKETING OFFICERPASSPORT CHECKING OFFICERRESERVATION OFFICERRAMP OFFICERDUTY MANAGERCUSTOMER SERVICE ASSOCIATE>We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation3.Good Communication Skills & pleasing personality4.Educational Qualification : 10th & 12th passAssam Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..Please share your CV/Resume on mail or Whatsapp 8638604928 along with your PHOTOGRAPH (Mandatory) (Monday to Saturday)FOR DIRECT CONTACT INTERVIEWS HR DEPARTMENT HR ENROLL :8638604928 (HR )BenefitsESI+PF+ Free Home pick up & Drop cabs, if you fly more you earn more.

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.

We have vacant of 22 Airport Guest Relationship Executive Jobs in Kolkata, Asansol, Birbhum, Medinipur, Bardhaman, Siliguri, Kalimpong, Nadia, Purulia, Howrah, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc. CONTACT - 6290045397

Job Openings for 100 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Howrah, Hooghly, Kalimpong, Siliguri, Jalpaiguri, Agartala, Asansol, Alipurduar, Madhyamgram, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.