Job Description

We are looking for dedicated Airline Ground Staff in Itanagar, India, to ensure smooth airport operations and provide excellent customer service to passengers. This full-time position is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education.

Key Responsibilities:

1. **Passenger Assistance**: Welcome and assist passengers at check-in counters, guiding them through baggage drop-off and ticketing processes to ensure a seamless travel experience.

2. **Check-in Procedures**: Manage the check-in process for departing flights, including verifying passenger identification and travel documents, and issuing boarding passes.

3. **Baggage Handling**: Ensure proper handling and placement of passenger luggage and cargo, adhering to safety protocols and efficiently managing luggage claims.

4. **Flight Information**: Provide clear and timely updates about flight schedules, delays, and gate changes, helping passengers stay informed throughout their journey.

5. **Customer Service**: Address passenger inquiries and concerns professionally, resolving issues effectively to maintain a high standard of customer satisfaction.

Required Skills and Expectations:

Candidates should have excellent communication and interpersonal skills, with the ability to work well under pressure. A proactive and friendly attitude is essential for providing outstanding service. Attention to detail and strong organizational skills are crucial for managing multiple tasks efficiently. Flexibility to work varying shifts, including weekends and holidays, is expected.
  • Experience

    0 - 6 Years

  • No. of Openings

    300

  • Education

    12th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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