Team Leader Operations Jobs in India

Store Operations Manager - E-Commerce (IT Hardware)Tech Guru Store (techgurustore.in) is the e-commerce arm of Tech Guru IT Solutions, Nehru Place, New Delhi. We sell laptops, desktops, servers, networking equipment, CCTV and licensed software online in four graded conditions - Brand New, Open Box, Refurbished and Used - to businesses and individual customers across India.We are hiring a Store Operations Manager to own everything that happens after a customer places an order. This is the most senior operations role in the business and reports directly to the Founder, with five direct reports.Key responsibilities: Own the order-to-dispatch SLA and run the daily open-order board; target 95%+ same-day dispatch for orders confirmed before 15:00. Own inventory accuracy across warehouse and counter - cycle counts, adjustments and serial-number discipline; target 99%+ accuracy. Lead a team of five covering procurement, QC and refurbishment, warehouse and dispatch, customer support and returns. Approve inventory adjustments, credit notes and refunds within authority limits. Manage courier partner performance: cost per shipment, transit time, RTO and damage rates. Reconcile Zoho Commerce orders against Zoho Inventory daily, and Zoho Inventory against Zoho Books monthly. Write and maintain the SOP handbook for every operations and support process.We are looking for someone who has personally owned a dispatch SLA and an inventory accuracy number and can quote their last figures. Experience with serialised, high-value stock is a strong advantage.Ecommerce Operations, Operations Manager, Inventory Management, Order Fulfilment, Warehouse Management, Dispatch, Zoho Inventory, Supply Chain, Ecommerce Manager, IT Hardware, Reverse Logistics, SLA ManagementE-commerce Operations, Inventory Management ,Order Fulfilment ,Zoho Inventory (or Unicommerce / Increff / Tally) ,Team Management ,Dispatch & Logistics ,Vendor Coordination ,Serial-number level stock tracking

Tool Room Incharge Injection Mould ServicingJob DescriptionDuties:Toolroom Operational Leadership & Resource Management: Oversee the day-to-day operations of the toolroom division, delegating duties to technicians, toolmakers, and CNC operators to guarantee prompt completion of mould manufacture, repairs, and changes.Preventive Maintenance & Mould Life Cycle Strategy: To optimise tool life and operational uptime, create, implement, and audit thorough Preventive Maintenance plans for all multi-cavity, hot runner, and specialty injection moulds.Mould Breakdown Root-Cause Analysis & Repair Oversight: Oversee technical investigations into recurrent mould failures and moulding flaws, resulting in long-term engineering solutions and tool adjustments.Toolroom Inventory, Procurement, and Budget Management: Keep an eye on the inventory of spare parts and handle vendor relations for tooling procurement, specialised machining, and toolroom consumables.Validate tool dimensions, examine CAD/CAM tooling design modifications, supervise blue-matching checks, and approve finished moulds before sending them to production as part of quality assurance and tooling design approval.Focus Skills:Thorough Injection Mould Architecture & Tool Design: Proficient understanding of intricate injection mould construction.Leadership in Precision Machining and Toolroom Equipment: Proficient in CNC milling, EDM spark erosion, wire EDM, surface/cylindrical grinding, lathe operations, and laser welding technologies.Strategic Maintenance Planning & Root-Cause Analysis: Demonstrated capacity to carry out corrective/preventative actions (CAPA), analyse tool failure modes (FMEA), and conduct total productive maintenance (TPM) in toolrooms.Team Leadership & Vendor Negotiation: Excellent leadership abilities to oversee a group of engineers and toolmakers, as well as excellent vendor management abilities to contract out specialised machining and raw materials.Apply now to become an integral part of our growing team!With Regards,HR - Maria

We are looking for an energetic and strategic retail partner to expand and manage partner networks within the assigned territory. The role focuses on developing relationships with channel partners, agents, and retailers to drive business growth and strengthen market presence.Key ResponsibilitiesBuild and maintain tie-ups with channel partners, agents, and retailers.Identify new business opportunities and onboard strategic partners.Drive business growth through partner relationship management.Conduct market research and competitor analysis within the territory.Support partners with product knowledge, training, and business strategies.Monitor partner performance and ensure target achievement.Develop territory expansion plans and execute growth initiatives.Prepare regular sales and performance reports.Required Skills & QualificationsExcellent communication and relationship-building skills.Strong business development and negotiation abilities.Leadership and team coordination capabilities.Ability to work independently and manage multiple partners.Good understanding of sales and market expansion strategies.

The Cluster Head will be responsible for overseeing operations and driving performance across multiple locations in the assigned cluster. The ideal candidate will have a strong background in management and a passion for achieving results.- Manage Operations: Ensure that all locations within the cluster run smoothly by monitoring daily operations and addressing any issues that arise.- Drive Sales Performance: Develop and implement sales strategies to meet or exceed targets for each location, ensuring a focus on customer satisfaction and engagement.- Team Leadership: Lead and mentor the management teams at each site, fostering a collaborative environment and providing support to enhance team performance.- Analyze Performance Metrics: Regularly review sales data and operational metrics to identify trends, areas for improvement, and opportunities for growth within the cluster.- Strategic Planning: Collaborate with senior management to create and execute long-term strategies for cluster growth, ensuring alignment with company goals.- Ensure Compliance: Make certain that all locations comply with company policies, legal regulations, and industry standards, maintaining high operational standards.Candidates should have:- A minimum of 3 years and a maximum of 9 years of relevant experience, preferably in a managerial role.- Strong leadership and team management skills, with an ability to inspire and motivate others.- Proficient analytical skills, capable of interpreting data and making data-driven decisions.- Excellent communication skills for effective interaction with teams and stakeholders.- A results-oriented mindset with a track record of achieving targets and driving performance improvements. Male candidates are preferred for this position.

Key Responsibilities: 1. People Management: Provide coaching, guidance, and mentorship to a team of agents to enhance their performance and productivity. Conduct regular performance evaluations and implement development plans as needed.2. Target Achievement: Set ambitious targets for the team and work closely with individual agents to ensure goals are met or exceeded. Monitor performance metrics and implement strategies to improve efficiency and effectiveness.3. Lead Generation: Drive the generation of leads through proactive outbound calling efforts. Provide training and support to agents to optimize lead generation techniques and ensure quality standards are maintained.4. Coordination: Collaborate closely with US counterparts to align strategies and goals, ensuring seamless communication and coordination across teams. Liaise with directors based in India to provide regular updates on team performance and initiatives.5. Performance Analysis: Analyze call center data and performance metrics to identify trends, opportunities, and areas for improvement. Develop and implement strategies to address challenges and optimize performance.6. Training and Development: Develop and deliver training programs to enhance the skills and knowledge of team members. Keep abreast of industry best practices and incorporate relevant training materials into coaching sessions.Interested Candidates can reach outContact - 9023636210Email - hr@focuseliteweb.com

Now hiring- Team LeaderIndustry: BPORole- Team Leader OprationEligibility: 1. 12th pass/ Graduate2. Male & Female candidates can apply3. Minimum 1 year Experience required in Sales E-commerce & Team Leader4. Excellent English Communication Salary: 20K To 23K CTC + incentiveShift Timings:9 AM - 6 PM 10 AM - 7 PMWorking Days:6 Days working Rotational week offJob Location:Xtranet Technologies Ltd Z-24 in front of vishal mega mart zone1MP nagar bhopalWhy Join Us?- Great opportunity to build a career in the BPO sector- Competitive salary + performance-based incentives- Professional work environment- Strong growth and learning opportunitiesApply Now & Start Your Journey With Xtranet BPORegards,Ritika Malviya HR 6263272193Xtranet BPO private limited

Hiring Alert Senior Operations Executive (Last Mile Delivery-Amazon)Looking for professionals with 24 years of experience in E-commerce logistics, Last-Mile delivery operations to join our growing team.Company Name: Zodiac Express Private LimitedLocation: Across West Bengal & TripuraExperience: 24 Years (E-commerce / Logistics)Salary: 18,000 25,000 (NTH per month)Benefits: PF + ESI 11.5 Lakhs Insuarance Candidate should be open to relocation across West Bengal & Tripura (Mandatory) Key Responsibilities Manage daily last-mile delivery operations Supervise delivery associates and operations team Monitor on-time delivery performance Coordinate with vehicle vendors Analyze operational data using Advanced Excel Eligibility Graduate (Any Stream) Experience in E-commerce logistics companies (last mile preferred) Strong team management & operational skills Delivery Boy handling Knowledge in Advanced Excel

- Lead a team of BPO agents: You will be responsible for overseeing and guiding a team of BPO agents to ensure they meet performance targets and deliver excellent customer service.- Monitor team performance: Keep track of key performance indicators (KPIs) such as call quality, productivity, and customer satisfaction to identify areas for improvement and provide feedback to team members.- Conduct training and coaching sessions: Develop training programs and provide continuous coaching to help team members improve their skills and knowledge.- Handle escalations: Address customer complaints or complex issues that require escalation, ensuring timely resolution and customer satisfaction.- Collaborate with other departments: Work closely with other departments to streamline processes, resolve issues, and enhance overall operations.- Provide regular reports: Prepare and present reports on team performance, trends, and recommendations for improvement to senior management.Skills and Expectations:- Strong leadership skills: Ability to motivate, inspire, and lead a team to achieve goals.- Excellent communication skills: Clear and effective communication with team members, clients, and other departments.- Problem-solving abilities: Capacity to quickly identify and address issues to ensure smooth operations.- Customer-focused mindset: Dedication to providing exceptional service and ensuring customer satisfaction.- Adaptability: Ability to handle a fast-paced and constantly changing work environment.

Wanted freshers...Education Qualification: 10th,12th, Dip to Any DegreeTime : 9.00 to 5.00Age limit:- 18-30Permanent work, Accommodation will be arranged,(Send your resume)CONTACT NUMBER : 7448609051 (TL)

We are hiring a Sales Manager Real Estate (Ahmedabad, Gujarat) with a CTC of 3.66 LPA (negotiable). The role involves lead generation, client engagement, site visits, presentations, negotiations, and closures while maintaining strong client relationships and meeting monthly sales targets. Candidates must have at least 2 years of proven real estate sales experience, strong communication and CRM skills, and be willing to travel or conduct virtual meetings. 7304176846 krutika@careerlinkhrsolution.com

About UsThilina Hair Studio is a premium salon brand committed to exceptional service, luxury experiences, and trend-forward styling. We are looking for an experienced and dynamic Salon Manager to lead daily operations, inspire the team, and ensure every client enjoys a world-class experience.Key ResponsibilitiesSalon OperationsOversee day-to-day salon operations to ensure smooth and efficient functioningMaintain high standards of cleanliness, hygiene, and presentationManage scheduling, staff rosters, and appointment flowEnsure compliance with salon policies, SOPs, and brand standardsInventory & Vendor ManagementManage stock levels, product usage, and orderingCoordinate with vendors and ensure timely procurementMinimize wastage and control operational costsQualifications & SkillsProven experience as a Salon Manager or Assistant Salon ManagerStrong leadership and people-management skillsExcellent communication and customer service abilitiesSound knowledge of salon services, trends, and productsSales-driven mindset with business acumenProficiency in salon software and basic reportingAbility to multitask and perform under pressurePreferred Experience36 years of experience in the beauty, wellness, or luxury service industryExperience managing premium or high-end salons is an advantage

Join our team as a Team Leader in Gujarat! As a CM or TL, you will Hire & oversee a group of employees to ensure productivity and efficiency. Your key responsibilities include assigning tasks, providing guidance, and resolving conflicts within the team. Strong leadership skills are essential to motivate and inspire your team to achieve goals. Experience in team building and using team trackers will be beneficial. A 12th pass qualification and 1-3 years of experience in a similar role are required. This full-time position will be based in the office, requiring you to work closely with your team to drive success.Candidate must Hire, Lead, coach, and motivate a team of collection agents to achieve daily and monthly targets. Analyze collection data to identify trends, develop and implement strategies to improve recovery rates, and suggest process improvements. Act as the point person for escalated customer issues and disputes, handling them with a focus on resolution and customer satisfaction. Prepare and present regular reports on team performance, collection activities, and key metrics to management.Candidate must be join with his/her own 15 members TeamdCandidate must knowlege of BKT wise Collection like BKT X, 1,2 , NPA & Writeoff Cases

Hiring: Customer Support Associate (UK Non-Voice)Join our BPO team for a UK non-voice process. Handle customer and take survey training will be provided!Requirements: Good written English, basic computer skills,freshers welcome.Schedule: 6 days/week, Sunday fixed off.Perks: Training, growth, attractive salary + incentives.Location: Work from office only (Behala-Taratala)

Store Supervisor (Retail) Job DescriptionJob Title : Retail Store SupervisorDepartment : OperationsJob Type : Full TimeLocation : Gurugram, Sector 57Duties & Responsibilities: Provide exceptional customer service by addressing inquiries and ensuring a positive experience. Interact with customers to understand their needs and preferences, offering services recommendations and assistance. Supervise and lead a team of store employees, ensuring they deliver high-quality service. Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency. Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store. Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making. Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment. Make invoices and bills.Requirements and skills Experience in Retail 1 year to 2 years Powerful leading skills and business orientation Customer management skills Strong organizational skills Good communication and interpersonal skills Graduate Basis MS office

We are looking for a dynamic and people-focused Team Leader to guide, mentor, and inspire our CRC team. The ideal candidate will ensure daily process excellence, drive performance, and create a positive work culture while meeting business goals.Key Responsibilities;Lead and manage a team of Tele-Callers, ensuring daily productivity & quality.Monitor performance (conversion, reachability, and customer satisfaction).Provide coaching, feedback, and motivation to team members.Ensure 100% compliance with process and reporting requirements.Coordinate with Quality, Training, and Management teams for smooth operations.Handle escalations and ensure timely resolution.What Were Looking For;Minimum 2 years of experience in a call center as a Team LeaderStrong communication & leadership skills.Goal-oriented with a problem-solving mindset.Familiarity with Microsoft Excel and reporting practices.What We Offer;Attractive salary + performance incentives.Growth opportunities within the organization.A supportive and professional work environment.Recognition programs and employee engagement activities.

The role involves managing both sourcing and closing teams, driving sales performance, and ensuring seamless coordination between marketing, lead generation, and deal closures. The candidate will be responsible for achieving sales targets, implementing sales strategies, and ensuring excellent customer experience at the site.

Reet Technologies is HIRING FOR Assistant Manager for the upcoming product called Nexus India.Were seeking a dynamic individual with strong communication and decision-making skills to help drive our business forward.WE WARMLY WELCOME WOMEN WHO HAVE TAKEN A CAREER BREAK AND ARE LOOKING TO LEARN AND RESTART THEIR PROFESSIONAL JOURNEY.Key Requirements:Position: Business Assistant Manager Nexus India product launching this DiwaliExperience: 0 to 5 yearsWork Pattern: Hybrid*Job Description:*1. Manage current clients for business requirements2. Oversee sales, marketing, project handling, and team coordination activities3. Assist in end-to-end business operations including client follow-ups, meeting arrangements, and project coordination4. Manage data, vendor relationships, and channel partners5. Coordinate with internal teams and handle project documentation6. Provide innovative ideas and inputs for business growth and expansion7. Ensure timely execution of tasks and maintain clear communication8. Prepare business management activities for the launch of the new productSkills Required:1. Excellent communication skills2. Computer proficiency and internet operations knowledge3. Strong client handling capability4. Decision-making abilityLocation Preference Candidates from Pune preferredWork Location PuneTravel Occasional travel within India requiredJob Type: Full-timeWork Location: In person