Service Desk Engineer Jobs in India

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

A service desk engineer is the primary point of contact for customers seeking technical support for IT issues. They diagnose, troubleshoot, and resolve issues related to hardware, software, and networks. Responsibilities Respond to user requests via phone, email, and other channelsLog and manage incidents and service requestsPrioritize and escalate issues as neededProvide remote supportPerform user account managementMaintain accurate records of incidents and resolutionsTrain users on how to use IT toolsMonitor systems for reliability and perform updates and backupsSkills and qualifications Excellent communication skillsStrong technical knowledge of various technologiesAbility to work flexible hoursKnowledge of help desk softwareAbility to work with vendors and support staffAbility to troubleshoot client software and basic network connectivity problems

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

Hiring Fresher IT Support Engineer/ Hardware/ Network Engineer/ Networking/ Fresher!!!5 Days working, Flexible timing, Paid Sick Leaves, Leave encashment, Yearly Appraisal!!!Designation IT Support Engineer/ Hardware/ Network Engineer/ Networking/ FresherJob Location Kolkata, Mumbai, Bangalore, Hyderabad, PuneExperience FresherIT Support Engineer Roles and Responsibilities Installation and configuration of WAN, LAN Take care of Computer, Laptop, Networking Hardware and Software To identify, reproduce & resolve Networking problems of internal users Knowledge of web hosting Install, maintain and troubleshoot network equipment Maintain network routing Fix any hardware or software issues. Installation of Software, printers, outlook, web browsers. Perform regular maintenance checks. Keeping a record of all IT equipment.IT Support Engineer Desired Candidate Profile knowledge of routers, LANs, switches Troubleshooting and other related IT work. The Candidate should be dynamic and ready to accept the responsibility for the field maintenance and installationNote: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Job Types: Full-time, PermanentSalary Offered: 2.4 LPA to 3.5 LPA

Responsibilities:Service Desk Call taking profile.Respond to the issues reported by customer predominantly through voice and emails, chat, etc.Identify, investigate, and diagnose the issue.Provide resolution to customer based on in scope processes.Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group.Achieve defined targets.L1 Support for Resident, Non-Resident Guests & BelvedereL1 Support for Hotel Staff for Team InternetWi-Fi assistance for Hotel Events/Conferences.Work experience: Excellent verbal and written communication skills with email etiquette and customer service skillsGood Analytical skillsBasic knowledge of IT infrastructure, Tools and networkProficient in Ms OfficeWilling to work in Rostered shifts as per project requirement.

Requirement for Service Desk Engineer for the location of Thane.1. Ticket assigning and follow-up2. Pulling reports in Excel.3. Email communication4. Good spoken English is mandate.

Title: Service EngineerJob Location - Kandivali, Mumbai Vacancy: - 04Qualification: BE - Electrical & ElectronicsExperience: Diploma 1-2 years work Exp or BE Fresher Position Summary:This job involves commissioning of CNC plasma cutting systems at customer facilities, including - system installation, cutting process development, CNC programming, troubleshooting, customer training, documentation, and other learning programming tool.Qualifications required:Must have the ability to read and interpret electrical and mechanical prints.Ability to read and interpret electrical and electronic symbols.Ability to use common hand tools, Digital Volt Meter and oscilloscope. Ability electrical troubleshooting skills.PC literate in MS Office applications.Good verbal and written communication skills are required.Behavioural skills required include: Strong interpersonal skills, Team oriented, Ability to work independently with little supervision, Willing to travel, Ability to maintain a high level of customer satisfaction and respectMust maintain and update customer project filesPhysical demands: Work is usually a mix of sedentary and walking.Work environment: Work is usually a mix of sitting, standing, and walking.

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.As a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.Service Engineer Responsibilities:Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative maintenance measures.Conducting quality assurance and safety checks on all equipment.Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.Providing recommendations about new features and product improvements.Monitoring inventory and reordering materials when needed.Conducting research and attending workshops to remain abreast of industry developments.Writing reports and presenting findings to Managers and Supervisors on a regular basis.Service Engineer Requirements:An associate's degree in engineering or similar.A bachelor's degree in engineering is preferred.A relevant certificate or license is advantageous.A valid driver's license and willingness to travel.Excellent active listening and customer service skills.The ability to deal with multiple requests without being overwhelmed.The ability to remain professional under pressure.Superb work ethic and a growth mindset.

Background Experience: 1+ years Communication skill in English must be good.Location: Chandivali, Andheri (near to Saki Naka Metro station)Shifts & Support: - 24/7 Support, 6 days working. Weekly rotating. Weekly Off -1 day.Job Description:Logging call received by Business Users from Email/Phone/WebHardware fault diagnosis & isolation on desktops / laptops. 1st level of support on under warranty.OS Support on Windows XP, Windows Vista, Windows 7, Windows 10 & other System Software support.Software Support on Office Automation, Anti-virus software, E-Mail ClientProviding REMOTE SUPPORT to the calls logged by the out location branchesConfigure / troubleshoot network connectivity of desktops / laptopsTroubleshooting related to Internet, Intranet.Laptop/Desktop Encryption Support.Configuring the print servers & resolving printing problems of the usersPerforming any Install, Move, Add or change (IMAC) at the client levelSupport for 2 factor authentication, VPN connectivity supportBasic support (L1) on RF-Guns / PPAD Management. Escalating and Coordinating with respective team in case the issue is not resolved with the initial troubleshooting.Basic Support (L1) on Voice / Video-Conferencing (VC) Management (Client Side). Escalating and Coordinating with respective vendor and/or team in case of Voice/VC equipment failure.Co-ordinate and escalation with other support groups.

Role: Service Desk Engineer Location: Hyderabad Duration: Long Term Client: Blue Yonder Job Description Acting as the single point of contact for Incidents and Service Requests reported by end-users Globally. Helping users over Phone, Live Chat, Support Tickets and Walk-ups to Global Command Center regarding IT Issues and queries. Understanding of monitoring tools (SolarWinds or similar) and the likely impact alerts have on business. Performing pro-active monitoring of Network, Server, Applications, and Infrastructure. Handle application related incidents that are submitted via ticketing platform & via partner Understand and successfully resolve problems using knowledge base tools and techniques. Resolving and escalating Incidents and Service Requests within agreed SLAs. Understanding of monitoring tools and the likely impact alerts have on business. Perform pro-active monitoring of Network, Server, Applications, and Infrastructure. Incident detection, analysis, notification, and escalation as per the business requirement. Create, maintain, and review knowledge articles shared with all IT support teams. Good understanding on ITIL Framework. Skills Required Must be able to communicate effectively, both verbally and in writing. Must be able to quickly adapt and excel in dynamic situations. Ability to quickly understand and adapt to a complex and rapidly changing environment Good knowledge of supporting issues related to Microsoft Office applications, Active Directory, Distribution List, VPN, Network, Security, Collaboration Tools etc. Seeks opportunities to improve knowledge, skills, and performance and is receptive to constructive feedback. Ability to be self-directed while working under tight deadlines, must be able to perform well under pressure. Develops and maintain technical skills and understanding of 24*7 Global Command Center support environment. Pro-active mindset, ability to learn in a 24*7 work environment. Experience Leve

Establish the networking environment by designing system configuration, directing system installation and defining, documenting and Enforcing system standards.Design and implement new solutions and improve resilience of the current environment.Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation. Undertake data network fault investigations in local and wide area environments using information from multiple sources.Secure network systems by establishing and enforcing policies, and defining and monitoring access.Support and administer firewall environments in line with IT security policy.report network operational status by gathering and prioritising information and managing projectsupgrade data network equipment to the latest stable firmware releasesconfigure routing and switching equipment, hosted IP voice services and firewallsprovide remote support to on-site engineers and end users/customers during installationprovide remote troubleshooting and fault finding if issues occur upon initial installation

Service Desk Engineer.Required Personal SkillsGood communication skillsReliable, on-time, personable, and customer-focusedComfortable working in rotational shift and Week days.Required Technical Skills:Ability to diagnose and resolve basic technical issuesGood understanding of computer systems and other tech productsCustomers seeking technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and pertinent questionsExperience providing application supportGood Understanding of networking technologiesCertification :Cisco CCNA 200-301Pre-Requisites:-Own Laptop/Desktop and Broadband Network Connection

Hi All, We Have Openings For Technical Support Engineer - Voice Work location: Whitefield/Electronic City, Bangalore. Qualification Required: Graduation & Any PG. Experience Required: Freshers and Experience Working Shift: Day Shift / Global Shift Employment Mode : C to H (Contract to Hire) Cab facility: 2 way Provided by Company. Working days: 5 days in a Week. Salary: 27.300 + 6000 Shift Allowance Languages Required: Excellent English Candidate Should have Laptop & Wi-Fi ConnectionRole Purpose: 1. Should able to handle the calls. 2. Should able to handle the critical Situations of Customers or Client for trouble shooting of hardware and networking issues of laptops, desktops, printers. 3. should have knowledge in hardware and networking concepts. 4. Excellent customer handling issues. 5. Good problem-solving skills. 6. Good communication skills. 7. Customer relationship management, should be able to interact with global, Ready to accept Inbound calls. Key Responsibilities: Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers. Escalates complex problems to higher level of expertise within organization. Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.

Identify and diagnose issues and problemsCategorize and record reported queries and provide solutionsSupport problem identificationAdvise users on appropriate course of actionMonitor issues from start to resolution