IT Support Jobs in India

Computer Waves is a Leading IT Distributor Dealing with Computer Dealers & Resellers. Please visit our website for more information about what we do at www.computerwaves.in IT Skills and ExperienceDesired Experience:Computer OS/Peripherals troubleshootingHandling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingExcellent customer service and people skillsField experience supporting a variety of technologies and servicesAdvanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systemsAbility to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressurePersonal Attributes:Excellent End-user computing skills.Good knowledge of Infrastructure support.Strong analytical and problem-solving capabilitiesWell-organized and extremely detail-orientedStrong customer service ethic and excellent communication skills, both oral and writtenPassionate about delivering quality no matter what you are doingCan work both independently and in a collaborative team-oriented environmentA self-starter, motivated to push the limits and think outside of the boxFondness for solutions that are simple, elegant, and effectiveAbility to work with and maintain confidential informationIn-depth knowledge of:Windows OS (e.g. XP, Vista, Windows 7, 10)Microsoft Office applicationsPCLaptop hardwarePCLaptop peripherals, including printersMobile devicesBasic knowledge of:Active DirectoryExchangeApple OSSCCMIT QualificationsAt least two of the following:Any Degree completionPCLaptop OEM Maintenance CertificationMicrosoft Office Specialist (MOS) CertificationExperience in a similar roleWith 3+ years of relevant experience.

Perform system builds, software deployment, installation, configuration, and troubleshooting of applications. Install, configure, repair, and troubleshoot desktop/laptop hardware and local & network printers. Troubleshoot hardware issues (Dell / HP / Lenovo preferred). Coordinate with vendors for hardware repair, replacement, and warranty support. Maintain IT asset inventory for laptops, desktops, accessories, and peripherals. Maintain list of all IT assets and ensure proper inventory handling. Vendor management and coordination for IT procurement and support activities.

Job Title: Technical Support Engineer Company: Magnum Solutions Department: Technical / Service Support Job Summary:Magnum Solutions is seeking a Technical Support Engineer who can deliver excellent technical service and support to our clients. The role includes handling CCTV installations, networking, system troubleshooting, and on-site maintenance to ensure smooth and efficient operations.

We are seeking a dedicated Project Coordinator to assist in managing various projects in our Kolkata office. This entry-level role is perfect for recent graduates who are eager to learn and grow in a dynamic environment.Key Responsibilities:1. **Project Planning**: Help create and organize project plans by defining timelines, milestones, and deliverables to ensure smooth execution.2. **Coordination**: Communicate effectively with team members and stakeholders to ensure everyone is aligned and informed about project progress.3. **Tracking Progress**: Monitor ongoing tasks and project timelines, providing updates and identifying any potential delays or issues.4. **Documentation**: Assist in maintaining project documentation, including reports, meeting notes, and action items to ensure information is organized and accessible.5. **Meeting Support**: Schedule and facilitate project meetings, taking minutes and ensuring follow-up on action items discussed.Required Skills and Expectations:Candidates should possess strong communication skills to interact with team members and stakeholders clearly. Organizational skills are essential for managing multiple tasks simultaneously while maintaining attention to detail. A basic understanding of project management principles would be helpful. We expect candidates to be team-oriented, proactive in solving problems, and willing to take initiative. Male candidates who are recent graduates are specifically encouraged to apply for this role in our office.

Troubleshoot and resolve complex hardware and software issues on desktops, laptops, andother devices. Provide comprehensive IT support to users for a wide range of technical challenges. Oversee network performance, proactively identify and troubleshoot network problems, andEnsure optimal functionality. Design, implement, and manage LAN and wireless networks to meet evolving businessneeds. Maintain a comprehensive IT asset inventory, including tracking utilization, depreciation, andlifecycle management. Conduct regular IT asset audits to ensure accurate records and optimal resource allocation. Manage IT-related inventory, ensuring e:icient issuance of hardware, software, andaccessories to users. Maintain the cleanliness and functionality of desktops and network racks. Install and configure software with organizational credentials, adhering to security bestpractices. Generate and manage IT-related reports to track progress, identify trends, and support datadrivendecision-making. Collaborate with cross-functional teams to continuously improve the IT infrastructure andAlign it with business goals. Provide timely updates to senior management on critical IT issues and propose strategicchanges to optimise operations.

Goregaon, Mumbai 0-1 YearResponsibilities:Troubleshoot hardware & software issuesInstall & configure systems, printers, applicationsBasic network (LAN/Wi-Fi) supportSystem updates & IT asset managementSkills:Basic hardware + software knowledgeWindows / MS Office familiarityBasic networking (IP, DNS)Problem-solving skills

Handle project analysis and managementPrepare SOW, SRS, FRS & project planningClient communication and requirement gatheringCost estimation, resource allocation & risk managementCoordinate with development and sales teamsManage presales activities and proposal submissionsRequired Skills:Strong knowledge of project managementExperience in web/app projectsExcellent communication & presentation skillsTeam handling and client coordination experienceAbility to work under deadlines

Network Support Engineer (calling/voice support) providing remote technical assistance to troubleshoot and resolve network issues, acting as a first or second line of support (L1/L2). Identify, diagnose, and resolve network outages, routing, and switching problems, through voice interaction with clients and ensuring high customer satisfaction, SLA compliance.

Job Title: IT Helpdesk CoordinatorDepartment: Information TechnologyReports To: IT Service Desk ManagerLocation: On-site at Navrangpura Employment Type: Full-TimeAbout UsKalp Systems has been engaged in providing cutting-edge IT solutions for the past 36 years. Our ITServices team is the heartbeat of our organization, ensuring our clients and employees have theseamless technology experience they need to succeed. We are located in Navrangpura, Gujarat.Role OverviewWe are seeking a highly organized, proactive, and customer-focused IT Helpdesk Coordinator to act asthe air traffic controller for our IT support team. In this role, you will be the first point of contact forincoming IT requests, responsible for triaging, prioritizing, and dispatching tickets to the appropriatetechnical resources. You will not necessarily be fixing the technical issues yourself unless required;rather, you will ensure that every issue is tracked, routed efficiently, and resolved within our ServiceLevel Agreements (SLAs), all while providing exceptional communication to our users.

Independently handle and support client sites Manage Microsoft Server environments (Active Directory, Group Policy) Configure and support email clients like Outlook and Thunderbird Basic knowledge of Linux (added advantage) Configure and troubleshoot Firewalls Perform networking tasks such as crimping and punching Troubleshoot desktops, laptops, printers, and peripherals Identify and replace faulty hardware components (RAM, Processor, SMPS, etc.) Install and configure operating systems and software Set up user accounts and network profiles Install updates and patches for software applications Diagnose and resolve network, hardware, and software issues.Required Skills: Strong technical troubleshooting abilities Hands-on experience with hardware and networking Ability to work independently at client locations Good communication and client management skills

As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.

Were looking for a Technical Support Engineer to join our IT Support team. The role involves providing on-site & remote support, troubleshooting desktop, software, hardware, and basic network issues, and ensuring smooth IT operations for end-users.Key Skills:Desktop & OS troubleshooting (Windows/Mac/Linux)Hardware & peripheral supportBasic networking (TCP/IP, DNS, DHCP)Remote support & helpdesk toolsStrong communication & problem-solving skillsQualification:Degree in Computer Science / IT or equivalent experienceJob Types: Full-time, PermanentPay: 18,000.00 - 30,000.00 per monthBenefits:Provident Fund

Required Engineer for Laptop and desktop repairing and installation in Gurgaon.

Job Position :International Customer SupportLocation: Chandigarh IT Park

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

Job description 1. Manage information technology and computer systems (software and hardware) of overall HO and factory independently.2. Ensure security of data, network access, backup systems and firewall.3. Procurement of IT infrastructure and applications, evaluating of software suitable for organization, vendor management, negotiation and finalizing of commercials. 4. Monitoring and maintaining ERP, EPBAX and PRI lines; periodic review and maintenance of the same. 5. Ensure all systems are secure and operational.6. Respond to IT-related issues and requests.7. Research and develop new systems and technology solutions to improve operations.8. Establish best practices for IT security.9. Develop and maintain IT policies and procedures.10. Provide technical support and assistance to employees.11. Managing and monitoring of Microsoft Office 365 (Emails solution, MSTeam, and MS SharePoint) and admin portal.12. Monitor Cloud backup and Cloud ERP server.13. Managing SEO and Website.Candidate criteria

We are looking for a Hardware Networking Engineer with 2 to 3 years of experience to join our team in Rabale, Navi Mumbai. The candidate should have a solid understanding of hardware networking and be able to work in an office environment.Key Responsibilities:1. **Network Setup and Maintenance**: You will be responsible for setting up and maintaining hardware networks, including routers, switches, and hubs. You should ensure that all network components function smoothly and efficiently.2. **Troubleshooting Hardware Issues**: When hardware or network issues arise, you will diagnose the problems and provide effective solutions. Your ability to resolve issues quickly will minimize downtime for the company.3. **Installation of Networking Equipment**: You will install networking equipment and ensure that all connections are secure and functioning properly. This includes managing cable installations and configuring devices.4. **Collaborating with Team Members**: Working closely with other engineers and IT staff, you will contribute to team projects and share knowledge to improve overall performance and network reliability.5. **Documentation**: Maintain detailed records of network configurations, changes, and issues. Good documentation will help track network performance and facilitate future troubleshooting.Required Skills and Expectations:Candidates should possess strong knowledge of hardware components, networking protocols, and troubleshooting techniques. Effective communication skills, both verbal and written, are essential for collaboration. A proactive attitude towards problem-solving and an eagerness to learn new technologies are also important in this role.

We are looking for a dedicated Desktop Engineer to support our users with their technical needs. This role requires someone who can troubleshoot hardware and software issues efficiently while providing excellent customer service.Key Responsibilities:- **Technical Support:** Assist users with desktop issues, encompassing both hardware and software troubleshooting.- **System Installation:** Set up and configure desktop computers, ensuring all necessary software is installed correctly for users.- **Maintenance:** Regularly perform updates and maintenance on systems to ensure optimal performance and security.- **Documentation:** Maintain records of support requests and resolutions to improve future assistance and for tracking system performance.Required Skills and Expectations:Candidates should have a graduate degree and possess 1 to 3 years of experience in a similar role. Strong knowledge of operating systems (Windows, ) and common software packages is essential. The ideal candidate should have good problem-solving skills, be detail-oriented, and able to communicate effectively with users. A team-oriented attitude is important, along with the capacity to work independently in an office environment. Candidates must be male and willing to work full-time from the office in Surat,

Hi,Male Engineer required for Gurgaon Location for Laptop & Desktop repairing and services. He has knowledge of troubleshooting, Part replacement, Software installation, MB repairing. If required visit at client end to do the service of laptop and desktop.