Hospitality Jobs in India

Key Responsibilities Guest Relations: Welcome guests upon arrival, verify booking details, and assign rooms efficiently. Check-In/Check-Out: Process guest arrivals and departures, issue room keys, and collect payments or credit authorizations. Reservations Management: Handle walk-in, telephonic, and online bookings using the hotels Property Management System (PMS). Inquiry Resolution: Provide accurate information regarding hotel amenities, local attractions, dining, and transport options. Billing & Cash Handling: Maintain accurate guest folios, process cash/card transactions, and resolve billing discrepancies. Communication Hub: Answer incoming calls, route messages to appropriate departments, and coordinate housekeeping/maintenance requests. Administrative Duties: Maintain a clean front desk area, complete daily shift reports, and manage key card inventory.Requirements & Qualifications Education: High school diploma or equivalent; a degree in Hospitality Management is a plus. Experience: Minimum 1-2 years of experience in a front desk, customer service, or hospitality role. Tech Skills: Proficiency in Hotel Management Software (e.g., Opera, Cloudbeds) and MS Office Suite. Soft Skills: Outstanding communication, multitasking capabilities, and a calm demeanor under pressure. Languages: Fluency in English is required; knowledge of additional languages is highly preferred. Flexibility: Ability to work in shifts, including weekends, holidays, and night hours.What We Offer Competitive salary and performance-based incentives. Health, dental, and vision insurance options. Employee discounts on hotel stays and dining. Clear pathways for career advancement within the hospitality group.

Regional Revenue Manager Experience: 10-15 YearsLocation: BangaloreWe are hiring a Regional Revenue Manager to drive revenue growth, optimize pricing strategies, and maximize profitability across multiple hotel properties.Key ResponsibilitiesDevelop regional revenue management and pricing strategies.Optimize room rates, occupancy, RevPAR, and overall hotel revenue.Analyze market trends, competitor pricing, and booking patterns.Manage demand forecasting, budgeting, and revenue performance.Collaborate with Sales, Marketing, Reservations, and Hotel Operations teams.Monitor revenue KPIs and prepare performance reports.Implement dynamic pricing and inventory management strategies.Guide hotel teams on revenue optimization and distribution channels.Relevant SkillsRevenue Management, Hospitality, Hotel Revenue, Yield Management, Pricing Strategy, RevPAR, ADR, Occupancy Management, Demand Forecasting, Budgeting, RMS, OTA Management, Distribution Strategy, Market Analysis, Revenue Analytics

Join the dynamic team as an Airport Ground Staff member in Mumbai, India, where your role is pivotal in providing excellent service at both international and domestic airports.Your key responsibilities will include facilitating the check-in process, assisting passengers with their luggage, and ensuring the smooth boarding and deplaning of flights. You will interact with travelers to handle inquiries, resolve issues, and provide information about flight schedules and airport services. Additionally, you may work alongside cabin crew and supervisors to maintain safety and security standards throughout the airport environment.The ideal candidate should possess a minimum of a 10th-grade education and be open to learning in a fast-paced setting. Strong communication skills are essential for interacting effectively with passengers and team members. Attention to detail and the ability to work collaboratively with diverse teams will help ensure a positive travel experience for all customers. You will be required to work full-time in an office environment at the airport, and flexibility in your schedule is necessary as shifts may vary. There will be no specified benefits or perks outside the expected requirements for training and on-the-job learning, so readiness to adapt and grow in your position is important.If you are passionate about customer service and aviation, this is a great starting point for your career in the airline industry.

As an Airport Passenger Service Associate, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers at the airport. This position requires friendly interaction and effective communication with travelers.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and provide them with boarding passes.- Baggage Handling Support: Guide passengers on baggage policies and assist them with any queries regarding their luggage.- Passenger Queries: Address any questions or concerns from travelers, providing them with accurate information regarding flights, services, and airport facilities.- Boarding Support: Assist during the boarding process to ensure it is efficient, helping to organize passengers and ensuring they board their flights smoothly.- Customer Service: Deliver excellent customer service to enhance the passenger experience, being approachable and positive at all times.- Problem Resolution: Manage any issues or complaints from passengers promptly and professionally, escalating matters when necessary.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A friendly demeanor and a willingness to assist are crucial for this role. Basic knowledge of airport operations and procedures is beneficial, but not essential. Attention to detail and the ability to stay calm under pressure are important traits. A high school education (10th pass) is required, and candidates should be eager to learn in a fast-paced environment. Previous experience in customer service is a plus but not necessary.

We are looking for enthusiastic individuals to join our team as Airport Staff in Thiruvananthapuram. This is a full-time position suitable for freshers who have completed their 12th grade. Key Responsibilities:- Customer Service: Greet and assist passengers, ensuring a pleasant experience as they navigate through the airport.- Check-in Assistance: Help passengers with the check-in process, handling their luggage and ensuring timely boarding.- Information Desk Support: Provide accurate information regarding flight schedules, gate numbers, and other airport services to travelers.- Safety Compliance: Work closely with security teams to ensure all safety protocols are followed, maintaining a secure environment for passengers and staff.- Baggage Handling: Assist in the efficient management of baggage to prevent delays and ensure passengers receive their belongings promptly.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential for providing exceptional customer service. Basic problem-solving abilities are necessary to address any passenger inquiries or concerns. Flexibility and adaptability to a fast-paced environment will be important, as the airport operates 24/7. Attention to detail is crucial to ensure compliance with airport protocols and enhance the overall passenger experience.

Role: Sales Head - Hospitality SalesExperience: 10+ YearsLocation: Prabhadevi - MumbaiKey Responsibilities:A. Hospitality & Large Project Business Development1.Build and develop the Hospitality & Large Projects business vertical.2.Identify and generate new business opportunities across hotels, hospitals, co-working spaces, malls, villas, resorts and commercial developments.3.Acquire high-value new clients and build relationships with hotel groups and corporate decision-makers.B. Revenue Generation & Project Conversion1.Drive sales and revenue targets for the Hospitality & Large Projects vertical.2.Convert qualified opportunities into profitable interior, fit-out and turnkey projects.3.Lead proposals, negotiations and commercial discussions through to closure.C. Sales Team Building & Leadership1.Initially operate as a hands-on individual contributor and build the business vertical from the ground up.2.Develop and manage a team of approximately 2-3 Sales Managers / Business Development Executives as the business grows.3.Set team-wise sales and pipeline targets.4.Establish structured sales processes, CRM discipline and reporting mechanisms.

We are seeking a female Air Hostess to join our team in Delhi. This is a full-time position suited for candidates with 0 to 1 year of experience and a minimum education of 12th pass.nnKey Responsibilities:nn1. Passenger Safety: Ensuring that all safety protocols are followed before, during, and after flights to guarantee passenger welfare.n2. Customer Service: Providing excellent service to passengers by addressing their needs, answering questions, and ensuring a pleasant travel experience.n3. Emergency Procedures: Being well-versed in emergency protocols and ready to assist passengers in the event of an emergency.n4. Cabin Preparation: Preparing the cabin before takeoff by ensuring it is clean, organized, and supplies are adequately stocked.n5. Team Collaboration: Working closely with the flight crew to ensure smooth operations and communication throughout the flight.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and be able to engage effectively with diverse individuals. A professional appearance and demeanor are crucial, as well as the ability to work in a team environment. You should be adaptable, able to handle stressful situations calmly, and commit to passenger satisfaction. Punctuality and reliability are essential for maintaining flight schedules. As an Air Hostess, you will represent our company, making it important to uphold our values and standards while providing a safe and enjoyable atmosphere for all travelers.

We are seeking dedicated Housekeeping Staff to maintain cleanliness and organization at our facility in Lb Nagar. This is a full-time position suitable for candidates with 0 to 3 years of experience, preferably those who have completed their 12th grade.Key Responsibilities:1. Cleaning and Dusting: Regularly clean and dust all areas, including floors, furniture, and windows, to ensure a tidy environment.2. Restroom Maintenance: Keep restrooms stocked and sanitary by cleaning and replenishing supplies regularly.3. Waste Management: Collect and dispose of trash and recyclables in designated bins to maintain cleanliness across the premises.4. Laundry Duties: Assist in washing, folding, and organizing linens and other laundry items as required.5. Reporting Issues: Notify supervisors of any maintenance or safety concerns to ensure a safe and inviting atmosphere.Required Skills and Expectations:Candidates should possess strong attention to detail, ensuring that all areas are cleaned to high standards. A good work ethic and the ability to follow instructions are essential. Excellent communication skills are necessary for effectively reporting issues and coordinating with team members. A proactive attitude toward maintaining cleanliness and organization is highly valued. Previous experience in housekeeping is a plus, but not mandatory, as training will be provided. Reliability and punctuality are critical for success in this role.

Hotel Business Development HeadExperience: 10-13 YearsLocation: BangaloreWe are hiring a Hotel Business Development Head to drive revenue growth, corporate partnerships, new business acquisition, and market expansion for the hotel.Key ResponsibilitiesDevelop and execute business development and revenue growth strategies.Acquire new corporate, institutional, travel, and key accounts.Build strong relationships with corporate clients, travel agencies, and partners.Drive room sales, events, banquets, and other hotel revenue streams.Identify new markets, business opportunities, and partnership channels.Lead sales initiatives, client negotiations, and commercial proposals.Monitor sales performance, market trends, and competitor activities.Lead and mentor the business development/sales team.Relevant SkillsHotel Sales, Business Development, Hospitality Sales, Corporate Sales, Key Account Management, Revenue Growth, Client Acquisition, Corporate Tie-ups, MICE Sales, Banquet Sales, Market Development, Team Management, Negotiation

Hotel Operations Manager Experience: 8-10 YearsLocation: HyderabadHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Hotel Operations Manager to oversee day-to-day hotel operations and ensure smooth functioning across front office, housekeeping, F&B and guest services. The role involves team management, guest experience, operational efficiency and maintaining service standards.Key Responsibilities:Manage daily hotel operations and departmental coordination.Lead and supervise operational teams.Monitor guest satisfaction and resolve escalations.Ensure service, hygiene and operational standards are maintained.Monitor occupancy, revenue and operational costs.Manage vendor coordination and operational requirements.Prepare operational reports and drive process improvements.Relevant Skillset:Hotel Operations, Hospitality Management, Front Office, Housekeeping, F&B Operations, Guest Relations, Team Management, Guest Experience, Hotel PMS, Revenue Management, Cost Control, Vendor Management, SOP, Operations Management

Join our team as an Airport Ground Staff member in Dhanbad, India. This full-time position is an excellent opportunity for individuals eager to support airport operations and ensure a smooth travel experience for passengers. nnThe key responsibilities include:nn- Passenger Assistance: Help passengers with check-in processes, boarding, and baggage handling. Your role is crucial in providing timely and friendly support throughout their journey.nn- Baggage Management: Ensure that luggage is safely loaded and unloaded from aircraft. You will handle baggage efficiently to prevent any delays and maintain customer satisfaction.nn- Collaboration with Team: Work alongside fellow staff members and aircrew to facilitate smooth airport operations. Communication and teamwork are essential to ensure all tasks are coordinated effectively.nn- Safety Compliance: Follow safety protocols and airport regulations at all times. Understanding and adhering to these regulations is vital to maintain a secure environment for everyone.nn- Customer Service: Address passenger inquiries and resolve any issues that may arise during their travel experience. Your approach to customer care can make a significant impact.nnCandidates should have completed at least the 10th grade and ideally possess 0 to 2 years of related experience. Strong communication skills and a friendly demeanor are essential, along with the ability to work in a fast-paced environment. Being punctual and reliable will also contribute to your success in this role.

We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.

As an Airport Ground Staff member in Gorakhpur, you will play a vital role in ensuring the smooth operation of airport services. This is a full-time position suitable for candidates with 0 to 1 year of experience who have completed their 12th grade.Key Responsibilities:- Customer Service: You will assist passengers with check-in procedures, provide information regarding flights, and address customer inquiries to enhance overall passenger experience.- Baggage Handling: Responsible for overseeing the correct loading and unloading of luggage, ensuring that all bags reach their correct destinations safely.- Airport Security Compliance: You will work closely with security personnel to ensure that all areas meet safety standards and that proper protocols are followed to ensure passenger safety.- Check-In and Boarding Assistance: Facilitate the check-in process and assist passengers during boarding to ensure timely departures.- Communication: Maintain clear communication with pilots, cabin crew, and other ground staff to support efficient airport operations.Required Skills and Expectations:Candidates should possess excellent interpersonal and communication skills to interact effectively with passengers and colleagues. A friendly demeanor and a customer-focused attitude are essential for handling diverse passenger needs. You should demonstrate attention to detail and the ability to work in a fast-paced environment. Basic computer skills are necessary for using airport systems, and a willingness to learn and adapt to new challenges is expected. Commitment to teamwork and a professional attitude is vital in maintaining a safe and efficient airport experience.

Join our team in Jaipur as an Airport Ground Staff member, where you will play a crucial role in ensuring smooth operations at the airport. This is a full-time, office-based position suitable for candidates with minimal experience.Key Responsibilities:- Passenger Assistance: Support passengers by providing information and guidance, ensuring they have a pleasant experience while navigating the airport.- Check-In Services: Manage the check-in process, including verifying passenger information and issuing boarding passes.- Baggage Handling: Safely and efficiently handle passenger luggage, ensuring it is loaded and unloaded appropriately.- Coordination with Airlines: Communicate with airline representatives to ensure seamless service and resolve any issues related to flight schedules.- Customer Service: Address customer inquiries and concerns promptly, maintaining a professional and friendly demeanor at all times.Required Skills and Expectations:Candidates should have completed their 12th standard and possess strong communication skills to interact effectively with passengers and team members. An ability to work in a fast-paced environment is essential, as is a commitment to providing excellent customer service. Attention to detail is important for managing check-in procedures and baggage handling. Basic problem-solving skills will help address any challenges that arise during operations. A positive attitude and teamwork spirit are essential for contributing to a collaborative work environment. In this role, punctuality and reliability are also crucial to ensure smooth airport operations.

We are looking for dedicated Hotel Captain to join our team in Chhindwara, India. The ideal candidates will have 2 to 5 years of experience in hotel operations and must have completed at least the 10th grade. This full-time position requires individuals who are eager to provide excellent service to our guests.Key Responsibilities:1. Guest Services: Assist guests with check-in and check-out processes, addressing their inquiries and ensuring a pleasant stay.2. Housekeeping Support: Maintain cleanliness and orderliness in guest rooms and public areas, ensuring a welcoming environment.3. Food and Beverage Service: Serve food and drinks to guests, ensuring quality and timely delivery while adhering to hygiene standards.4. Front Desk Operations: Handle phone calls, reservations, and provide information about hotel services, facilities, and local attractions.Required Skills and Expectations:Candidates should have strong communication skills, be friendly and approachable, and exhibit a positive attitude towards guests and colleagues. You must be detail-oriented and capable of multi-tasking in a busy environment. Flexibility to work various shifts, including weekends and holidays, is essential. A team player mentality is crucial, as collaboration with other staff members will enhance guest experiences. If you are committed to delivering exceptional service and are excited about working in a dynamic hotel atmosphere, we encourage you to apply for this opportunitycontact no 9617766713