Hospitality Executive Jobs in India

We are looking for a dedicated Hospitality Executive to join our team in Jorhat, Assam. This role is perfect for individuals with 0 to 2 years of experience who are passionate about providing excellent customer service in the hospitality industry.The Hospitality Executive will be responsible for welcoming guests and ensuring their needs are met. You will assist in managing front desk operations, handling bookings, and maintaining a clean and friendly environment. This position requires strong communication skills and a positive attitude.Key responsibilities include:- **Customer Assistance:** Greet guests warmly and assist them with their queries, ensuring a pleasant experience throughout their stay.- **Booking Management:** Handle reservations and bookings efficiently, providing guests with clear information about services and offerings.- **Front Desk Operations:** Manage check-ins and check-outs smoothly while maintaining accurate records of guest information.- **Collaboration with Team:** Work closely with other staff members to ensure all areas of the facility are running smoothly.- **Problem Resolution:** Address any guest complaints or issues promptly, ensuring they are resolved to enhance customer satisfaction.Candidates should have completed at least 12th grade and possess good interpersonal skills. Being a team player and having a willingness to learn are essential for success in this role. You should be able to work in a fast-paced environment and maintain a professional demeanor at all times.

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

As a Hospitality Executive, you will be responsible for providing excellent customer service and ensuring guest satisfaction. Your key responsibilities will include greeting and assisting guests, handling reservations, managing check-ins and check-outs, and resolving any guest complaints promptly. Additionally, you will be expected to maintain a clean and organized work environment, communicate effectively with guests and colleagues, and demonstrate a positive attitude at all times. To excel in this role, you must have strong communication skills, be attentive to detail, possess excellent customer service skills, and be able to work well in a team. A 12th pass qualification is required for this position, and while no prior experience is necessary, a willingness to learn and grow in the hospitality industry is essential.

We are looking for 10 Hospitality Executive Posts in East Khasi Hills, West Khasi Hills, Tura West Garo Hills, with deep knowledge in Housekeeping, Aviation, Hospitality, Catering and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree

## **Job Description: Hospitality Executive**### **Position Overview:**We are seeking a well-presented, customer-focused **hospitality executive** to provide exceptional service and ensure a memorable experience for guests. The hospitality executive will be responsible for managing guest relations, overseeing service quality, and handling day-to-day hospitality operations to meet and exceed customer expectations.### **Key Responsibilities:*** **Guest Services:** Welcome guests, handle check-in/check-out procedures, and ensure their comfort throughout their stay or visit.* **Customer Satisfaction:** Address guest inquiries, requests, and complaints promptly and professionally to ensure high levels of satisfaction.* **Operational Coordination:** Coordinate with housekeeping, food and beverage, and other departments to ensure seamless service delivery.* **Reservation Management:** Manage bookings, reservations, and guest records efficiently using hospitality management systems.* **Service Quality Monitoring:** Maintain service standards and ensure all areas of the hospitality environment are clean, well-maintained, and guest-ready.* **Event Support:** Assist in the organization and management of events, meetings, and special guest services as needed.* **Reporting:** Prepare daily reports on guest feedback, occupancy levels, and operational issues.### **Key Skills:*** Excellent communication and interpersonal skills* Strong problem-solving and conflict resolution abilities* Professional appearance and customer-first attitude* Ability to multitask and manage time efficiently* Proficiency in hospitality software and booking systems### **Qualifications:*** Minimum Qualification: Diploma or Bachelors degree in Hospitality, Hotel Management, or a related field* Previous experience in a hospitality, front office, or customer service role preferred* Fluency in English and local language(s)* Willingness to work flexible hours, including weekends and holidays* Strong organizational skills and attention to detail

We are looking for 10 Hospitality Executive Posts in East Khasi Hills, West Khasi Hills, Tura West Garo Hills, with deep knowledge in Housekeeping, Aviation, Hospitality, Catering and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree

A hospitality executive, such as a hospitality manager, has many responsibilities, including:Managing staff: Hiring, training, supervising, and evaluating staffManaging budgets and finances: Setting budgets, tracking expenses, and managing accountsCustomer service: Handling customer complaints and requests, and ensuring guests receive high-quality serviceEvent management: Ensuring the smooth running of events and functionsInventory and stock management: Ensuring there's enough food and drinks to deliver memorable customer experiencesHealth and safety: Ensuring the business adheres to health, safety, and security regulationsMarketing: Planning marketing campaigns to attract customersReporting: Preparing reports for senior managementBuilding maintenance: Organizing building maintenance and renovation projectsLicensing: Ensuring licenses and regulations are complete and up-to-dateSpecific responsibilities can vary depending on the field, such as a restaurant manager monitoring food handling and preparation safety, or a travel hospitality manager coordinating trips for clients

- Load and unload baggage from aircraft:The baggage handler will be responsible for safely loading and unloading luggage onto and off of airplanes, ensuring that each piece is properly stowed and secured.- Sort baggage according to flight destination:It is important for the baggage handler to organize and separate luggage based on the respective flight destinations to ensure that each bag reaches the correct aircraft for departure.- Operate ground support equipment:The candidate should be able to operate various types of ground support equipment, such as baggage carts, belt loaders, and tugs, to transport luggage to and from the aircraft.- Communicate effectively with team members and airline staff:Good communication skills are essential for the baggage handler to coordinate with other team members and airline staff to ensure a smooth and efficient baggage handling process.- Follow safety procedures and security protocols:The candidate must adhere to all safety procedures and security protocols to maintain a safe work environment and prevent any incidents or accidents while handling baggage.Skills and Expectations:- Ability to lift heavy objects and work in a fast-paced environment.- Attention to detail to ensure accurate handling and sorting of baggage.- Basic math skills to match luggage with flight destinations.- Willingness to work irregular hours, including nights, weekends, and holidays.- Physical stamina and endurance to work long shifts and withstand outdoor weather conditions.

As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.

We are looking for a Hospitality Executive to join our team in Shillong, India. This entry-level position is ideal for energetic and enthusiastic individuals who want to kickstart their careers in the hospitality industry.Key Responsibilities:1. **Guest Interaction**: Engage with guests to provide excellent customer service, ensuring that their needs are met and any issues are promptly resolved.2. **Front Desk Management**: Assist in managing front desk operations, including checking in and out guests, answering queries, and maintaining records.3. **Promoting Services**: Inform guests about the various services offered and encourage them to utilize these services to enhance their experience.4. **Housekeeping Coordination**: Work closely with the housekeeping team to ensure that all guest rooms and common areas are clean and well-maintained.5. **Feedback Collection**: Gather feedback from guests about their experiences and communicate their suggestions for improvement to management.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, ensuring effective interaction with guests and team members. A positive attitude and a strong willingness to learn are essential for success in this role. Basic computer skills are important for handling bookings and maintaining records. Flexibility in working hours is expected, as the hospitality sector may require shift work.

Aviation hospitality blends luxury customer service with safety, focusing on managing passenger experiences in airlines and airports, including cabin crew, ground staff, and lounge services. Key roles include flight attendants, guest relations, and ground staff, emphasizing communication, safety, and personalized service, primarily aiming to enhance passenger satisfaction and loyalty

We are looking for a motivated and enthusiastic Hospitality Executive to join our team in Hailakandi, Assam. This role is ideal for fresh graduates or those with up to two years of experience in the hospitality industry.Key responsibilities include communicating with guests to ensure their needs are met and to provide exceptional service. You will assist with reservations, answer inquiries, and handle guest complaints in a professional manner. Collaborating with other team members to maintain a clean and welcoming environment is also important, as is ensuring that all hotel policies and procedures are followed.In this role, you will be expected to provide support during events and special occasions, working closely with the events team to ensure everything runs smoothly. It will be essential to stay informed about local attractions and services to provide guests with the best recommendations.Required skills include strong communication and interpersonal abilities, as well as a friendly and approachable demeanor. You should be organized, detail-oriented, and capable of multitasking in a fast-paced environment. We expect a team player who can take initiative and show a willingness to learn. A positive attitude and a passion for customer service are essential qualities that will help you succeed in this position.