CRM Jobs in India

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

Handle customer follow-ups and queriesMaintain CRM data and reportsCoordinate with sales/service teamResolve customer issues professionallyGood communication and MS Excel knowledge required

Candidates must be dynamic and customer-focused candidate for the position of Sales Executive / Customer Sales Associate for a growing furniture and interior brand. The candidate will be responsible for handling walk-in customers and inbound enquiries, understanding client requirements, and converting leads into successful sales opportunities.Key Responsibilities:Attend walk-in clients and manage enquiries through calls, WhatsApp, Instagram, and website leadsUnderstand customer preferences, lifestyle needs, and design requirementsExplain furniture collections, materials, finishes, and customization options to clientsGenerate, qualify, and follow up on leads to achieve sales closuresBuild and maintain strong relationships with customers, architects, and interior designersMaintain records of leads, follow-ups, and sales conversionsCoordinate with design and production teams for quotations, timelines, and order updatesAchieve monthly sales targets and contribute to business growthRequired Skills & Qualifications:1-2 years of experience in sales, retail sales, or business developmentExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand and explain design concepts to customersBasic knowledge of CRM tools, Excel, or lead management systemsPresentable, self-motivated, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (based on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture and interior design processesSupportive and creative work environment

BharatPe Hiring

Designation: Enterprise Sales ExecutiveExperience: 3 - 6 Years

Key Responsibilities1. Customer EngagementCollaborate with the sales team to identify customer needs and requirementsConduct discovery sessions to understand business challenges and technical environmentsAct as a technical advisor throughout the sales cycle2. Solution DesignDesign customized solutions aligned with customer requirementsPrepare technical proposals, solution architecture diagrams, and scope documentsRecommend appropriate products/services based on client use cases3. Product Demonstrations & PresentationsDeliver compelling product demonstrations and technical presentationsConduct Proof of Concepts (PoCs) and trials when requiredClearly communicate technical concepts to both technical and non-technical stakeholders4. Proposal & RFP/RFI SupportRespond to RFPs, RFIs, and RFQs with detailed technical documentationCollaborate with internal teams (product, engineering, delivery) for accurate proposalsCreate solution documentation including BoQs (Bill of Quantities) and SOWs5. Sales SupportAssist in pricing strategies and technical positioningSupport sales teams in closing deals by addressing technical concernsParticipate in client meetings, negotiations, and contract discussions6. Market & Product KnowledgeStay updated on company products, industry trends, and competitor offeringsProvide feedback to product teams based on client interactionsRequired Skills & QualificationsEducationBachelor

Ugraya Mercantile Pvt Ltd is looking for an experienced and dynamic Sales Leader to drive business growth in the HoReCa (Hotels, Restaurants, Cafs/Catering) segment for the brand Vashishti. The ideal candidate will be responsible for developing key accounts, expanding market presence, leading institutional sales initiatives, and building long-term relationships with chefs, purchase managers, distributors, and hospitality groups.Key ResponsibilitiesDevelop and execute sales strategies for the HoReCa segment across assigned territories.Identify and onboard new institutional clients including hotels, cafs, restaurants, cloud kitchens, caterers, and corporate kitchens.Build strong relationships with chefs, procurement teams, F&B managers, and decision-makers.Achieve monthly, quarterly, and annual sales targets and revenue growth.Appoint and manage distributors/dealers for HoReCa business expansion.Conduct product presentations, tastings, and sampling activities for clients.Monitor market trends, competitor activities, pricing, and customer requirements.Coordinate with internal teams including operations, dispatch, finance, and marketing for smooth execution.Ensure timely collections and maintain healthy receivables from clients.Prepare sales forecasts, reports, MIS, and territory development plans.Lead negotiations for pricing, contracts, and annual supply agreements.Participate in exhibitions, trade fairs, and hospitality networking events.Desired Candidate ProfileBachelor

Identify new business opportunities and potential clientsGenerate leads through calls, emails, and field visitsBuild and maintain strong customer relationshipsExplain company products and services to clientsAchieve monthly sales and business targetsPrepare daily reports and follow-up recordsCoordinate with the sales and management teamMaintain professional communication with customers

We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.

Company:College Gyan, established in 2022, stands as India's premier online and distance education platform, facilitating connections between students and UGC-accredited online and distance learning institutions offering undergraduate, postgraduate, diploma, and certificate programs. Through its innovative comparison feature, College Gyan enables users to evaluate over 55 online universities based on criteria such as student ratings, accreditations, learning modes, EMI options, and fee structures. Additionally, the platform offers personalized mentoring sessions conducted via video and audio calls at no cost, ensuring tailored guidance for students. Comprising a dedicated team of over 20 professionals, College Gyan is committed to addressing every student's inquiries related to online education. With a track record of assisting over 1000 students annually and facilitating admissions for 100 individuals into esteemed universities, College Gyan is making significant strides in democratizing education access.Working Time: 10Am to 7PmWorking Days: Monday to SaturdayInternship Duration: 6 MonthsJob Description:Responsibilities:1. Conduct outbound calls to potential customers from a provided list or database.2. Introduce and explain the company's products or services to prospective customers.3. Engage in active listening to understand the customer's needs and provide relevant product information.4. Answer questions, resolve objections, and address concerns in a professional and informative manner.5. Maintain accurate and detailed records of customer interactions in the CRM system.6. Achieve or exceed daily, weekly, and monthly call quotas.7. Follow up with customers who expressed interest but did not make a purchase during the initial call.8. Keep up-to-date on product knowledge and market trends to effectively communicate benefits and advantages.9. Collaborate with the sales team to provide them with qualified leads and opportunities for follow-up.10. Participate in training and development sessions to improve communication and sales skills.Requirements:1. Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field.2. Excellent verbal communication and interpersonal skills.3. Ability to build rapport and establish trust with potential customers.4. Strong organizational skills and attention to detail.5. Proficiency in using CRM software and other relevant tools.6. Target-driven with a results-oriented approach.7. Self-motivated, energetic, and a positive attitude.8. Adaptability and the ability to handle rejection professionally.9. Good knowledge of the products or services offered by the company.10. High school diploma or equivalent; a degree in a related field is a plus.

Key ResponsibilitiesMake 150+ outbound calls per day.Work on company-provided leads and engage with potential customers.Understand client requirements and suggest suitable insurance products.Explain policy features, benefits, and exclusions in a simple and clear manner.Support customers through the application and documentation process.Follow up with leads to ensure maximum conversion.Build strong customer relationships for renewals and referrals.Achieve assigned sales targets consistently.Maintain accurate records of interactions and sales in CRM.RequirementsBachelor

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

Key ResponsibilitiesLead end-to-end speaker acquisition efforts for international life sciences conferences.Research and generate high-potential speaker leads from universities, research institutions, and industry.Shortlist and prioritize potential speakers based on relevance, credibility, and expertise.Professionally approach speakers through email, LinkedIn, calls, and other mediums.Follow up persistently and maintain detailed communication logs.Coordinate with the internal conference and content teams to align speaker sessions with event themes.Ensure timely confirmations, speaker onboarding, and session material collection.Build and maintain long-term relationships with speakers for future events.Collaborate closely with marketing and operations teams for smooth speaker integration and promotion.Maintain performance reports and meet weekly targets on speaker outreach and closures.RequirementsPreferred QualificationsBachelor

Candidates must be a dynamic and customer-focused Sales Executive / Business Development Representative to join a growing furniture and interior solutions team. The ideal candidate will be responsible for handling walk-in clients and inbound enquiries, understanding customer preferences, and converting leads into successful sales opportunities.Key Responsibilities:Handle walk-in customers and inbound leads through calls, WhatsApp, Instagram, and website enquiriesUnderstand customer requirements, lifestyle preferences, and design expectationsPresent furniture collections, materials, finishes, and customization options effectivelyGenerate, qualify, and follow up on leads to achieve successful conversionsBuild and maintain strong relationships with customers, architects, and interior designersMaintain accurate records of leads, follow-ups, and sales conversionsCoordinate with design and production teams regarding quotations, timelines, and order updatesAchieve monthly sales targets and contribute to overall business growthRequired Skills & Qualifications:1-2 years of experience in sales, business development, or retail salesExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand design concepts and explain them clearly to clientsBasic knowledge of CRM tools, Excel, or lead management systemsSelf-motivated, presentable, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (depending on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture, materials, and design processesSupportive and collaborative work environment

Key Responsibilities:1. Data Management & DocumentationMaintain and update company databases and recordsProcess and verify documents, forms, and applicationsEnsure accuracy and confidentiality of data2. Administrative SupportHandle day-to-day back office operationsPrepare reports, MIS, and documentation as requiredAssist different departments with administrative tasks3. Coordination & CommunicationCoordinate with internal teams for information flowSupport front office / sales / accounts teamHandle email correspondence and internal communication4. Record Keeping & FilingMaintain proper filing systems (physical & digital)Track important documents, invoices, and recordsEnsure easy retrieval of data when required5. Billing & ProcessingAssist in invoice processing and follow-upsMaintain records of transactions and paymentsSupport accounts team in reconciliation activities6. Compliance & AccuracyEnsure work is done as per company policiesMaintain confidentiality of sensitive informationMinimize errors in data entry and reporting

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.