MS CRM Jobs in India

We are seeking a motivated Telesales Executive to join our team in Piplod. In this role, you will be responsible for engaging with potential customers over the phone to promote and sell our products or services. Your ability to connect with clients and persuade them will be essential for achieving sales targets.Key Responsibilities:- Conduct Outbound Calls: Make calls to prospective customers to introduce them to our offerings, explain features, and address their inquiries.- Build Customer Relationships: Establish and nurture relationships with clients to understand their needs and provide tailored solutions.- Meet Sales Targets: Strive to consistently meet or exceed monthly sales goals through effective communication and selling techniques.- Maintain CRM Records: Accurately record and update customer interactions and sales data in our CRM system for effective tracking and follow-up.- Handle Objections: Address customer concerns and objections professionally to convert inquiries into sales.- Collaborate with Team Members: Work closely with colleagues to share insights and strategies that can enhance overall sales performance.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in a telesales or related role. Strong communication and persuasive skills are essential for building rapport and closing sales. A customer-oriented approach, along with the ability to adapt your pitch based on the client's responses, is highly valued. Proficiency in using CRM software and basic computer applications is also expected. A positive attitude, goal-driven mindset, and the willingness to learn will contribute to your success in this role.

We are looking for a motivated and results-oriented Business Development Executive to join our team. This role involves identifying new business opportunities and fostering relationships with potential clients. You will work remotely and must have a proactive approach to engage with prospects and drive growth.Key Responsibilities:- Market Research: Conduct thorough research to identify potential markets and customer needs, helping to inform business strategies.- Lead Generation: Use various methods to generate leads, including networking, cold calling, and leveraging online platforms to expand the client base.- Client Engagement: Build and maintain relationships with new and existing clients, ensuring they are aware of our offerings and guiding them through the sales process.- Sales Presentations: Prepare and deliver engaging presentations to potential clients, clearly articulating the benefits of our products or services.- Collaboration: Work closely with other team members, including marketing and product development, to align efforts and strategies for maximum impact.- Reporting: Track and report on sales metrics and client feedback to help improve our approach and achieve sales goals.Required Skills and Expectations:Candidates should have a degree in fields such as B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, LLB, or a relevant professional degree. A minimum of 1-3 years of experience in business development or sales is preferred. Strong communication skills are essential, as you will be interacting with clients regularly. You should be self-motivated, detail-oriented, and capable of working independently. A good understanding of market trends and customer preferences will help you succeed in this role.

JDWe're on the lookout for a driven and enthusiastic Sales and Marketing Intern to become a vital part of our team. This internship presents an exhilarating chance to delve into the realms of sales and marketing strategies, hone essential skills, and actively participate in projects that directly impact our company's triumphs. We're seeking someone who exudes a genuine passion for sales and marketing, possesses an insatiable hunger for knowledge, and boasts impeccable communication and analytical prowess. Responsibilities: 1.Assist in developing and executing sales and marketing campaigns to reach target audiences and achieve business objectives. 2.Support the sales team in prospecting, lead generation, and follow-up activities to nurture relationships with potential customers. 3.Conduct market research and analysis to identify customer needs, industry trends, and competitive landscape. 4.Collaborate with the marketing team to create compelling content for various channels, including social media, email campaigns, and website. 5.Assist in organizing and promoting events, webinars, and other promotional activities to engage customers and drive brand awareness. 6.Help maintain and update customer databases and CRM systems to track interactions and monitor sales activities. 7.Provide administrative support to the sales and marketing teams, including preparing presentations, reports, and documentation.Duration and Compensation: One Month Certificate of Internship Completion Letter of Recommendation Letter of Appreciation Stipend based on performance

We are looking for a dedicated Customer Relationship Officer to join our team in Kengeri, Bangalore. This role is ideal for individuals with a passion for customer service who are looking to start or develop their careers in a supportive environment.As a Customer Relationship Officer, you will be responsible for managing customer interactions and ensuring a high level of satisfaction. Key responsibilities include:1. Handling Customer Queries: You will respond to customer inquiries through phone, email, or in-person, providing accurate information and resolving issues promptly.2. Building Relationships: Establish and maintain positive relationships with customers to foster trust and loyalty, encouraging repeat business.3. Documentation and Reporting: Maintain accurate records of customer interactions and transactions in order to track issues and ensure effective follow-up.4. Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the management team for service enhancement.To succeed in this role, candidates should possess excellent communication skills, a friendly and approachable demeanor, and the ability to handle customer complaints with patience and professionalism. A strong willingness to learn and the ability to work as part of a team are also essential. Previous experience in customer service is beneficial but not mandatory, making this a great opportunity for fresh graduates or individuals looking to start their careers.

As a Customer Relationship Manager, you will play a vital role in ensuring our customers have a great experience with our services. You will be the main point of contact, helping to build and maintain strong relationships with our clients.Key Responsibilities:- Customer Interaction: Regularly engage with customers to understand their needs and concerns, providing timely support and assistance.- Issue Resolution: Address and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.- Relationship Building: Cultivate lasting relationships with customers through regular follow-ups and personalized communication.- Feedback Collection: Gather feedback from customers about their experiences and suggestions, to help improve our services.- Reporting: Keep detailed records of customer interactions and feedback, reporting insights to the management for further improvements.- Collaboration with Teams: Work closely with sales, marketing, and product teams to ensure alignment and enhance customer experience.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for effectively engaging with customers.- Good organizational skills and the ability to manage multiple tasks simultaneously are important.- A proactive attitude with a willingness to learn and adapt to changing situations is expected.- Basic knowledge of customer relationship management software or tools would be an advantage.- Candidates should be female and hold at least a 12th grade education, with experience ranging from 0 to 5 years in a related field.

We are looking for a Sales Manager to join our team at our Dadri Road location. The ideal candidate will have 2 to 5 years of experience in sales management, demonstrating strong leadership and a passion for driving sales growth.Key Responsibilities:- Develop Sales Strategies: Create effective sales strategies to meet company goals and increase revenue. This involves analyzing market trends and identifying target customers.- Lead Sales Team: Manage and guide the sales team to achieve individual and collective targets. Provide coaching and support to help them perform at their best.- Build Customer Relationships: Foster strong relationships with existing customers and develop new ones to expand the client base. This includes regular communication and addressing any concerns.- Monitor Sales Performance: Track and analyze sales metrics to evaluate team performance. Use this data to make informed decisions and adjust strategies as necessary.- Conduct Market Research: Gather information about competitors and market conditions to identify opportunities for growth. This helps in staying ahead of the competition.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to effectively interact with clients and team members. Strong analytical abilities are essential for performance monitoring and strategy development. A proven track record in sales is required, along with the ability to motivate and lead a team. Proficiency in using CRM software and Microsoft Office is expected, as these tools will be vital in day-to-day operations. A proactive and results-driven mindset will help in achieving sales targets.

Job Title: Customer Relationship Executive (CRE) Location: Udaipur, Rajasthan Industry: Automobile Experience: 1 Year

Job Responsibilities Make outbound calls to prospective students and parents to provide information about courses, batches, fees, admission procedures, and facilities.Handle inbound calls and respond to inquiries related to admissions and courses.Understand students' academic requirements, career goals, and preferences to recommend suitable courses.Follow up regularly with leads generated through online inquiries, walk-ins, campaigns, and referrals.Counsel students and parents regarding course benefits, eligibility, batch timings, and career opportunities.Convert prospective leads into confirmed admissions by providing effective guidance and maintaining regular communication.Maintain and update lead details, follow-up status, and admission records in CRM/ERP or Excel.Schedule counseling sessions, campus visits, demo classes, and appointments with students and parents.Coordinate with counselors, faculty, and the admission team to ensure a smooth admission process.Achieve daily and monthly calling, follow-up, lead conversion, and admission targets.Maintain professional communication and build positive relationships with students and parents.Handle objections and address concerns regarding fees, course selection, timings, and other admission-related queries.Collect required student information and documents and assist in completing the admission formalities.Prepare daily/weekly reports on calls made, leads generated, follow-ups, and conversions.Participate in admission campaigns, seminars, education fairs, and promotional activities when required.Ensure a high level of student and parent satisfaction throughout the admission process.Key Skills RequiredExcellent communication and interpersonal skills.Good convincing and counseling abilities.Strong follow-up and lead-conversion skills.Basic knowledge of MS Office/Excel and CRM software.Target-oriented and self-motivated approach.Ability to communicate in English, Hindi, and Marathi is an advantage.Prior experience in telecalling, sales, counseling, or education admissions will be preferred.

We are looking for a technically strong and commercially driven Sales Engineer to identify business opportunities, engage industrial customers, and promote automation, IoT, and industrial communication solutions. The role involves technical sales, customer relationship management, solution selling, and achieving sales targets.Key Responsibilities:Generate new business opportunities through customer visits, networking, OEMs, dealers, and system integratorsUnderstand customer requirements and recommend suitable automation, IoT, and industrial solutionsConduct product presentations, demonstrations, and coordinate with technical teams for solution implementationFollow up on enquiries, quotations, payments, and maintain strong customer relationshipsPrepare proposals, maintain CRM records, and monitor sales pipeline and performance metricsAchieve sales targets while supporting project execution and customer satisfactionRequired Skills & Qualifications:Diploma/BE/B.Tech in Electronics & Communication, Electrical & Electronics, Instrumentation, Mechatronics, Automation, or related engineering disciplines1-5 years of experience in industrial automation, electrical/electronics product sales, IoT, or technical support (Freshers with strong technical aptitude may also apply)Basic knowledge of PLC, SCADA, Sensors, Modbus, Ethernet, IoT, and Industry 4.0 conceptsStrong communication, presentation, negotiation, and customer handling skillsProficiency in MS Office and CRM tools preferred

Area Sales Manager - Channel SalesJob DescriptionJob OverviewWe are seeking a dynamic, results-driven Area Sales Manager (Channel Sales) to lead and optimize indirect sales channels within a designated geographic territory. This role focuses primarily on building, managing, and expanding relationships with channel partners such as distributors, dealers, resellers, and retailers to drive revenue growth, achieve sales targets, and strengthen market presence.The ideal candidate will excel at channel strategy, partner enablement, and performance management while collaborating with internal teams to align on goals and deliver exceptional partner and customer experiences.Key ResponsibilitiesChannel Strategy & Development: Develop and execute channel sales strategies for the assigned area to meet or exceed revenue targets. Identify, recruit, onboard, and nurture new channel partners while optimizing existing relationships.Partner Management: Build strong, collaborative relationships with channel partner executives and sales teams. Provide ongoing support, training, marketing collateral, and resources to enable partners to effectively sell company products/services.ea355cSales Performance: Manage the indirect sales pipeline, including lead routing, deal registrations, forecasting, and performance tracking. Monitor partner sales funnels, drive campaigns, and ensure achievement of sales quotas.Team Leadership: Lead, coach, and motivate a team of channel sales representatives or account managers. Conduct performance reviews, set goals, and foster a high-performance culture.Market Analysis: Conduct market research and competitive analysis within the territory. Identify new opportunities, trends, and potential channel expansions to increase market share.Cross-Functional Collaboration: Work closely with direct sales, marketing, product, support, and finance teams to resolve issues, avoid channel conflicts, and ensure seamless delivery of products/services.Reporting & Optimization: Prepare regular reports on channel performance, sales metrics, and forecasts. Recommend improvements to products, processes, or strategies based on data and partner feedback.Compliance & Relationship Maintenance: Ensure partners adhere to company policies, branding guidelines, and contractual terms. Maintain high partner satisfaction levels.Requirements & QualificationsExperience: 5+ years in sales, with at least 3 years in channel/indirect sales management (preferably as an Area/Regional Sales Manager focused on channels). Proven track record of meeting/exceeding targets in a similar industry (e.g., FMCG, IT, telecom, manufacturing, consumer goods).Education: Bachelors degree or a related field. MBA preferred.Skills:Strong negotiation, relationship-building, and communication skills.Excellent analytical and problem-solving abilities with data-driven decision making.Proficiency in CRM systems (e.g., Salesforce), MS Office, and sales forecasting tools.Ability to travel extensively within the assigned territory.Personal Attributes: Goal-oriented, self-motivated, strategic thinker with strong leadership qualities and a customer/partner-first mindset.What We OfferCompetitive salary with performance-based incentives and commissions.Opportunities for career growth in a fast-paced environment.Comprehensive benefits package (health, travel, etc.).Supportive team and resources for success.This role is ideal for a proactive sales professional who thrives on indirect sales models and enjoys driving growth through partnerships rather than purely direct selling.

We are looking for a dedicated Customer Relationship Manager to strengthen our connections with clients in Alampur, Howrah. The ideal candidate will have 4 to 5 years of experience and a passion for enhancing customer satisfaction.Key Responsibilities:- Client Interaction: Engage with clients to understand their needs, provide guidance, and solve any issues they may face. This fosters a strong relationship and encourages client loyalty.- Account Management: Oversee client accounts, ensuring all services are delivered effectively. Regularly review account performance and identify opportunities for upselling or cross-selling our products or services.- Feedback Collection: Actively gather client feedback to understand their satisfaction levels and areas for improvement. This helps us continuously enhance our offerings.- Reporting: Prepare regular reports on client interactions and service performance. This information helps management assess relationship strategies and make informed decisions.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, enabling effective interactions with clients. Proven problem-solving abilities are essential for addressing client concerns promptly. A keen understanding of customer needs and the ability to analyze feedback to drive improvements are also important. The candidate should be detail-oriented, organized, and capable of managing multiple client accounts simultaneously. A graduate degree is required, and proficiency in using customer relationship software will be an advantage. Female candidates are encouraged to apply for this full-time office-based position.

As a Customer Relationship Manager, you will play a crucial role in fostering strong relationships with our clients in Thane West. Your main responsibility is to ensure customer satisfaction and strengthen our companys reputation through excellent service.Key Responsibilities:- Client Communication: Engage with clients regularly to address their needs and concerns, promoting a positive relationship.- Customer Feedback Management: Gather and analyze customer feedback to improve services and tailor solutions to enhance customer experience.- Problem Resolution: Act as the first point of contact for any issues, ensuring timely and effective resolution to maintain customer satisfaction.- Sales Support: Assist the sales team by providing insights into customer requirements and potential cross-selling or upselling opportunities.- Relationship Building: Develop and maintain long-term relationships with key clients to ensure loyalty and retention.Required Skills and Expectations:You should have 3 to 5 years of experience in customer relationship management. A Higher or Advanced Diploma is necessary for this role. You must have strong communication and interpersonal skills, enabling you to connect easily with clients. Problem-solving abilities are critical, as you will need to handle customer issues effectively. A positive attitude and a proactive approach towards customer service are essential in ensuring client satisfaction. Proficiency in standard office software and CRM tools will assist you in managing client interactions efficiently. Your ability to work in an office environment and collaborate with team members will contribute to our overall success.

We are looking for a Sales Executive to join our team in Pirangut. The ideal candidate will have 2 to 5 years of experience in sales and be ready to contribute to our growth.Key Responsibilities:- Identifying New Clients: Research and find potential clients who may benefit from our products or services, helping to expand our customer base.- Building Relationships: Establish and maintain strong relationships with clients through effective communication, understanding their needs, and providing excellent service.- Presenting Products: Demonstrate and promote our offerings to clients, clearly explaining features and benefits to encourage sales.- Preparing Proposals: Create detailed proposals and quotes for clients, ensuring they understand the value we provide and how it meets their needs.- Achieving Sales Targets: Work towards and meet monthly and quarterly sales goals, contributing to the overall success of the team and company.- Reporting Sales Activities: Maintain accurate records of sales activities and customer interactions using our CRM system, helping to analyze performance and areas for improvement.Required Skills and Expectations:The ideal candidate should have strong communication and interpersonal skills to effectively engage with clients. A proven track record in sales is essential, with the ability to meet or exceed targets. Candidates should be self-motivated, have good organizational skills, and be able to work independently as well as part of a team. Knowledge of sales techniques and tools is an advantage, along with a positive attitude and willingness to learn.

As an Executive Assistant, you will play a vital role in supporting senior executives and ensuring smooth daily operations in our office.Key Responsibilities:- Organize Schedules: Manage and maintain executives' calendars, coordinating appointments, meetings, and travel arrangements efficiently.- Prepare Reports: Compile and prepare reports, presentations, and documents that help executives make informed decisions.- Communication Management: Handle incoming calls, emails, and correspondence, ensuring timely response and prioritization of important messages.- Office Coordination: Oversee office supplies and equipment, making sure everything is well stocked and functional to support daily activities.- Meeting Coordination: Schedule and coordinate meetings, including preparation of agendas, materials, and notes for distribution.- Confidentiality: Maintain confidentiality of sensitive information and handle it with discretion to protect the companys interests.Required Skills and Expectations:You should possess strong organizational and time management skills to prioritize tasks effectively in a fast-paced environment. Excellent communication skills, both written and verbal, are essential for interacting with team members and external contacts. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is necessary, along with familiarity with office management software. A positive attitude, attention to detail, and problem-solving abilities are crucial. Candidates should have a professional appearance and demonstrate a commitment to confidentiality. A Bachelors degree in B.B.A or B.Com, or a relevant professional degree is required, along with 1 to 2 years of experience as an executive assistant.

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- Building Strong Relationships: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- Addressing Customer Queries: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- Gathering Customer Feedback: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- Cross-Selling Products and Services: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- Maintaining Customer Records: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- Interpersonal Skills: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- Problem-Solving Abilities: Be able to think critically and provide effective solutions to customer issues as they arise.- Basic Computer Proficiency: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- Adaptability: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

We Are Hiring Admission CounsellorKAPS Consultancy is looking for a motivated and result-driven Admission Counsellor to join our team. The candidate will be responsible for assisting prospective students throughout the admission process, converting leads into enrollments, and ensuring a smooth onboarding experience. Location: Gurgaon Candidates Preferred Only (Sector 47 & Sector 37D ) Employment Type: Full-time Experience: 1

We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.Telecaller Requirements:Any DegreePrior experience as a telecaller or similar.Completion of a sales-related training program is preferred.Computer literate.Exposure to diverse viewpoints, cultural norms, and experiences.Superb verbal communication.Superb interpersonal, research, and record-keeping skills.

We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience.Telecaller Responsibilities: Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing. Recording all successful and unsuccessful attempts to close sales.Telecaller Requirements: Any Graduation Prior experience as a telecaller or similar. Completion of a sales-related training program is preferred. Computer literate. Exposure to diverse viewpoints, cultural norms, and experiences. Superb verbal communication. Superb interpersonal, research, and record-keeping skills. Capacity to receive critique without internalizing it.

Location: GuwahatiA leading construction firm is looking for a dynamic and result-driven HR leader to manage workforce operations and drive HR excellence. Qualification: Graduate / MBA (HR) Experience: Minimum 4 Years

Job Title: Business Development ExecutiveVedansh Tech IT is looking for an energetic and goal-oriented Business Development Executive to join our growing team. The ideal candidate will be responsible for generating new business opportunities, building strong client relationships, and contributing to company growth in the US Staffing and IT services industry.Required Skills:Strong communication and interpersonal skills.Confidence in client interaction and negotiations.Good understanding of sales and business development processes.Knowledge of LinkedIn, email marketing, and lead generation tools.Ability to work in a target-driven environment.Basic knowledge of US Staffing/IT industry preferred.MS Office and reporting skills.

We are looking for a dynamic and motivated Sales Executive to drive business growth by identifying new opportunities, building client relationships, and achieving sales targets. The role requires strong communication skills, negotiation ability, and a results-driven mindset.KEY RESPONSIBILITIES - o Build and maintain strong relationships with clients and stakeholders.o Present and promote products/services to prospective customers.o Negotiate contracts and close deals to achieve sales targets.o Conduct market research to understand customer needs and industry trends.o Prepare and deliver sales reports to management.o Collaborate with marketing and product teams to align sales strategies.

Job title: Sales executiveLocation: MeerutExperience : 0 to 2 years of experience in Sales (preferably in Logistics, Transportation, or Supply Chain)Roles & responsibilityPromote company logistics services to customers.Develop and maintain strong customer relationshipsAchieve sales targets weekly monthly yearlyConduct market research for increase sales and business opportunities.Coordinate with the operations team to ensure smooth service delivery.Maintain records of client interactions and sales activities.Qualification & skillsGraduate in sales and marketing and related to field.Strong communication and interpersonal skillsKnowledge of local areasSelf motivatedKnow about Customer relationship managementBasic computer MS Excel, MS word etc

*Channel Partner Relationship management*Frequently Call to Channel Partner for building relationship and Lead Generation*Educate Channel Partner regarding Product & Policy*Convert Leads in to the business*Should have regular follow up with Sales Team & Customer*Have to make 70+ calls in a Day

As a Project Coordinator, you will play a crucial role in ensuring that projects run smoothly and efficiently. Your responsibilities will include:- Project Planning and Scheduling: You will assist in defining project timelines and milestones, ensuring that all tasks are scheduled to meet deadlines.- Communication Management: You will be the primary point of contact between team members and stakeholders, facilitating clear and effective communication to keep everyone informed.- Resource Allocation: You will help identify and allocate the necessary resources for project tasks, ensuring that team members have what they need to succeed.- Progress Monitoring: You will track the progress of projects, identifying any delays or issues and reporting them to project managers to facilitate timely solutions.- Documentation Management: You will maintain all project documentation, including meeting notes, reports, and schedules, ensuring that everything is organized and easily accessible.To succeed in this role, you should have the following skills and expectations:- Strong Organizational Skills: You need to be highly organized to manage multiple projects and deadlines effectively.- Excellent Communication Skills: Being able to communicate clearly, both verbally and in writing, is essential for coordination among team members and stakeholders.- Problem-Solving Abilities: You should be proactive in identifying potential issues and finding solutions to overcome challenges that arise during projects.- Proficiency in Project Management Software: Familiarity with tools like MS Project, Trello, or Asana will be beneficial for managing project tasks and timelines.- Team Player Attitude: You should be willing to collaborate with others and contribute positively to the team environment. This position is located in Chennai, and candidates should have 3 to 6 years of relevant experience.

Key Responsibilities: Handle incoming calls, online inquiries, and property leads from various marketing channels. Qualify leads based on client preferences, budget, and project suitability. Explain project features, amenities, pricing, and other details to prospective customers. Coordinate and schedule site visits, ensuring a smooth handover to the sales team. Maintain and update lead data in the CRM system accurately. Follow up with leads regularly to keep prospects engaged and drive them toward conversion. Share project brochures, videos, and relevant information with clients as required. Support the sales team by providing background information on prospects and site visit feedback. Achieve daily, weekly, and monthly call and lead conversion targets. Collaborate with the digital marketing and field sales teams for lead management and feedback. Handle customer objections and queries professionally, ensuring a positive brand impression. Key Skills & Competencies: 13 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries. Excellent verbal communication skills in English and Tamil (additional regional languages are a plus). Strong customer handling and interpersonal abilities. Good tele-counseling and persuasion skills. Familiarity with Sell.do and MS Office applications. Quick learner with the ability to understand and explain real estate project details. Target-oriented and self-motivated with a proactive approach. Office-based with occasional site visit coordination Performance incentives based on site visit conversions and closures