Assistant Manager CRM Jobs in India

CASE MANAGEMENT1.Entering new cases into assignment list2.Maintain & organize physical & digital files for each caseDOCUMENT MANAGEMENTPrepare & submit the property related required documentsObtaining necessary documents from relevant authorities & source including applications for missing documentsEnsure all documents are handled & stored in compliance with company policies & legal requirementsCOMMUNICATION & COORDINATIONCommunicate with external parties, such as property owners,tenants or representatives to obtain necessary documentationProvide regular updates on case progress to property owners or their representative

Job Title: CRM Executive / CRM ManagerLocation: GurgaonEmployment Type: Full-timeDepartment: Marketing / Customer ExperienceAbout Qurist:Qurist is a health & wellness brand committed to delivering high-quality, trustworthy products that improve lives. We pride ourselves on transparency, customer satisfaction, and innovation. We are looking for a detail-oriented and data-driven CRM professional to enhance our customer engagement, retention, and loyalty strategies.Role OverviewThe CRM role will be responsible for managing Qurists customer relationship platforms and strategies, ensuring a seamless, personalized, and data-backed experience for our customers across all touchpoints. This position will require a blend of analytical skills, marketing understanding, and customer-first thinking.Key ResponsibilitiesCRM Strategy & ManagementDevelop, execute, and optimize CRM campaigns to drive customer engagement, retention, and reactivation.Segment customers based on behavior, purchase history, and engagement levels to deliver personalized communication.Manage automation workflows for onboarding, upselling, cross-selling, and win-back campaigns.Customer Data ManagementMaintain and update customer databases, ensuring data accuracy and compliance with data protection regulations.Track and analyze customer interactions to improve personalization and customer lifetime value (CLV).Campaign ExecutionDesign, execute, and monitor email/SMS/WhatsApp marketing campaigns.Work closely with the marketing team to align campaigns with product launches, promotions, and brand messaging.Analytics & ReportingMonitor campaign performance, prepare reports, and provide insights for optimization.Track KPIs such as retention rate, repeat purchase rate, customer churn, and engagement metrics.Cross-functional CollaborationWork with sales, marketing, product, and customer support teams to ensure a consistent and effective customer experience.Provide customer insights to influence product development and marketing strategies.Key Skills & CompetenciesProven experience in CRM, customer engagement, or retention marketing.Proficiency in CRM tools (e.g., HubSpot, Zoho CRM, Salesforce, Klaviyo, Omnisend, or similar).Strong analytical skills and ability to interpret data for actionable insights.Good understanding of customer segmentation, marketing automation, and lifecycle management.Excellent communication and interpersonal skills.Attention to detail and ability to manage multiple projects simultaneously.QualificationsBachelors degree in Marketing, Business Administration, or a related field.2 - 5 years of experience in a CRM or similar role, preferably in D2C, e-commerce, or FMCG.Experience with email marketing, automation, and retention campaigns.What We OfferOpportunity to work with a fast-growing, purpose-driven brand.Collaborative and innovative work culture.Competitive salaryApply at : careers@qurist.in

We have vacant of 1 Assistant Manager CRM Job in Patna, Experience Required : 2 Years Educational Qualification : B.Sc, B.Tech, M.B.A/PGDM Skill CRM Sales, SAP CRM, Negotiation Skills, Problem Solving, Team Leader, Customer Relationship, Complaint Handling, Communication etc.

Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.

Job Openings for 5 Crm Executive Jobs with minimum 1 Year Experience in Delhi,Rohini, Delhi having Educational qualification of : Other Bachelor Degree with Good knowledge in Leadership Skills,CRM Executive,Assistant Manager CRM etc.

Candidate with Flexible Packaging Experience only Qualifications and Skills:Bachelor's degree in business or a related field1 to 3 years of experience in sales coordination or a similar roleExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office, including Excel and PowerPointExperience with CRM software is preferredAbility to work independently and collaborate effectively within a teamAttention to detail and a commitment to delivering high-quality workAbility to prioritize tasks and meet deadlineRoles and ResponsibilitiesSupport the sales head in managing accounts and take feedbacksCoordinate with customers to understand their requirements and provide them with product information and solve their queriesPrepare reports viz.. sales report, customer feedback etc..Assist in the preparation of sales presentations and proposalsCoordinate with internal departments to ensure timely delivery of products and resolve any customer issuesMaintain accurate records of sales activity and customer interactions in the CRM systemMonitor and track sales goals and provide regular updates to the sales team and management

1. Experience in Real Estate Industry preferred.2. Strong communication skills along with customer oriented attitude.Jobs and Responsibilities:1. Co-ordination with Sales team to process new bookings and execution of post sales activities.2. Presenting monthly/ quarterly targets vs. achievement reports to the Management.3. To take necessary action for effective collection /recovery.4. To prepare & maintain various MIS reports related to collection, Inventory, outstanding etc.5. To resolve customer queries within stipulated time frame through mail & telephone.6. To resolve delayed payment/ Non payment /Defaulter/Interest related cases.7. Co-ordination with Legal department to schedule & execute sub lease deeds.8. To ensure smooth physical possession / handover of unit/Plot/Flat to the customer.9. Execution of cancellation/surrender cases.10. Verification & approval of Brokers/Dealers Commission bills

We are seeking a highly organized and proactive CRM Executive to join the team. If you have a passion for customer relationship management, enjoy analyzing data, and possess excellent communication skills, this is an exciting opportunity for you.?? Responsibilities:Develop and implement effective CRM strategies and campaigns.Manage and maintain the customer database, ensuring data accuracy and integrity.Analyze customer data to identify trends and opportunities for improvement.Create targeted customer segments for personalized communication.Collaborate with cross-functional teams to align CRM initiatives with business goals.Monitor and report on key CRM metrics.? Requirements:Proven experience in CRM or related fields.Strong analytical skills with the ability to interpret data and make data-driven decisions.Proficiency in CRM software and tools.Excellent communication and interpersonal skills.Detail-oriented and highly organized.Ability to work independently and in a team environment.?? Benefits:Competitive salary package.Health insurance coverage.Flexible working hours.Professional development opportunities.Positive and collaborative work culture.?? How to Apply:If you are passionate about customer relationship management and are excited about this opportunity, please send your resume and cover letter. Please include CRM Executive Application in the subject line. We look forward to hearing from you!

- Candidate shall be responsible to manage the client database- Ensure that the customer (Retailers) have received the ordered goods / parcel- Ensuring Timely sending of invoices- Payment follow up over email and calls

Preferably 5-7 years of experience in areas pertaining to Customer Relationship Management. The candidate should have at least 3 years of hard core Real Estate Customer Service experience and been involved directly in the Customer Care operations

WE NEED SMART WORKING PEOPLE.WE NEED PEOPLE WHO ARE LOYAL TO COMPNYWE NEED PEOPE WITH GOOD COMMUNICATION SKILLS

Job Profile = Manager/Assistant Manager Qualification & ExperienceQualification: Any Graduate plus MBA / PGDM (Marketing / Sales)Experience: Up to 8 years Package is not a constraint for deserving candidatePreferred candidates from Real Estate.Technical SkillsTo ensure that all the records are properly maintained and easily accessible.For dealing with customer complaints, queries and information requests giving logical and satisfactory end to the process.Maintaining excellent service quality at the point of enquiry and follow-ups.Prepare daily, weekly, monthly statistical reports as appropriate.To ensure that follow-up schedules and deadlines are met.Follow up with banks for disbursement.Making Allotment Letters, Demand Letters, Reminder Letters, Pre-Cancellation Letters and Cancellation Letters along with interest statement.Receiving payment by Cheque / D.D. / RTGS / NEFT and entering in the system and forwarding to account department. - Changes in new bookingsResponsible for standard collections procedures.Follow-up with customers for instalments payment due & overdue. - Issuance of demand letters and reminders for late payments.Soft SkillsGood communication, presentation & inter-personal skillsGood Leadership qualityCo-ordination skills with project teamCordial relation with clientGood command over English Language

Our company is seeking an experienced CRM Specialist to manage our customer relationship management system. The successful candidate will be responsible for implementing, maintaining, and optimizing our CRM system to support our sales and marketing efforts. The ideal candidate should have a strong understanding of CRM best practices and be able to work collaboratively with sales and marketing teams to develop and execute effective CRM strategies.Responsibilities:Implement, configure, and maintain the company's CRM systemManage data quality, accuracy, and completeness in the CRM systemCollaborate with sales and marketing teams to develop and execute CRM strategiesMonitor and analyze CRM metrics to identify trends and opportunities for improvementProvide training and support to end-users to ensure the adoption and effective use of the CRM systemDevelop and maintain CRM-related documentation, including policies, procedures, and user guidesStay up-to-date with industry trends and best practices in CRM systems and technologiesRequirements:Bachelor's degree in business, marketing, or a related field1+ years of experience in CRM management or a related fieldStrong technical skills and experience with CRM systems such as Salesforce, Microsoft Dynamics, or HubspotExcellent analytical and problem-solving skillsStrong interpersonal and communication skills, including the ability to work collaboratively with cross-functional teamsAttention to detail and strong organizational skillsAbility to manage multiple projects simultaneously and meet deadlinesExperience with data analysis and reportingTo Apply:Please submit your resume and cover letter outlining your qualifications and experience in CRM management. We look forward to hearing from you.

We are seeking a highly motivated and organized CRM Executive. The successful candidate will be responsible for managing our customer relationship management (CRM) system and supporting our marketing and sales teams in delivering effective campaigns and initiatives. The ideal candidate will have a strong background in CRM and marketing automation, excellent communication skills, and the ability to manage multiple priorities.Responsibilities:Manage and maintain our customer relationship management (CRM) system, ensuring data accuracy and completeness.Develop and implement CRM strategies and initiatives to support our marketing and sales teams in achieving their goals.Work with the marketing team to develop and execute targeted email campaigns and other marketing initiatives.Monitor and analyze campaign performance, providing insights and recommendations for improvement.Collaborate with the sales team to develop effective lead management processes and track lead-to-sale conversion rates.Conduct market research and customer segmentation to inform marketing and sales strategies.Provide training and support to users of the CRM system.Ensure compliance with data protection regulations.Stay up-to-date with industry trends and best practices in CRM and marketing automation.Requirements:Bachelor's degree in Marketing, Business Administration, or a related field.At least 1 years of experience in CRM or marketing automation.Excellent communication skills, both written and verbal.Strong analytical skills and attention to detail.Proficiency in CRM software, marketing automation software, and Microsoft Office.Ability to manage multiple priorities and work effectively in a fast-paced environment.Knowledge of data protection regulations.Strong team player with the ability to collaborate effectively across departments.Flexibility to work outside of normal business hours as needed.

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.As a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.Customer Relationship Manager Responsibilities:Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.Customer Relationship Manager Requirements:A bachelors degree in administration or a related field.A minimum of 1 years experience.Excellent interpersonal and communication skills.Proficient in all Microsoft applications.Superior product knowledge.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.