Wehire Talent Solutions

Kandivali, Mumbai

Wehire Talent Solutions is hiring for a leading UK-based telecom company. Everyday responsibilities include:- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers Shift: 11am - 4:30 am (9 hour shift allotted on the basis of the roster + rotational week offs).Date of Joining: Every Monday and Thursday of January 2023Nature of Business: Voice