Jobs in Nongmynsong, East Khasi Hills

Requirements:- Fluent written and spoken NEPALI and English.- Typing Speed of 50wpm- High school diploma, general education degree, or equivalent.- Comfortable using computers.- Should have Laptop or PC(atleast i3 processor & 8GB RAM) to Work from Home.- Should have broadband internet connection- Should have proper power backup system (inverter/ups) for interruption work during power cuts also- Candidate comfortable with Morning shift, Day shift and Night shiftResponsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Knowing our products inside and out so that you can answer questions.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments, and complaints.- Communicating and coordinating with colleagues as necessary.- Providing feedback on the efficiency of the customer service process.- Ensure customer satisfaction and provide professional customer support.

As an Airport Ground Staff member in Shillong, you will play a vital role in ensuring the smooth operation of airport services. This position involves a variety of tasks that support both passengers and the airline.**Key Responsibilities:**- **Passenger Check-In Assistance**: Help passengers with the check-in process by verifying their tickets and issuing boarding passes, ensuring they have a smooth start to their journey.- **Baggage Handling**: Manage the loading and unloading of baggage, ensuring that all luggage is handled with care and is placed on the correct flights.- **Customer Service**: Provide support to passengers by answering their questions and assisting them with any issues they may encounter at the airport.- **Flight Information Management**: Provide accurate flight information to passengers, including delays or gate changes, to keep them informed throughout their time at the airport.- **Safety Procedures**: Adhere to all safety regulations and protocols, helping to maintain a secure environment for both staff and travelers.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively interact with passengers and team members. A basic understanding of airport operations is beneficial, though training will be provided. Being a team player and having a friendly attitude is essential, as you will be dealing with people from various backgrounds. Punctuality and reliability are crucial, as the role requires you to be present during scheduled flight times. A positive approach to problem-solving will help in providing the best service possible.

We are looking for enthusiastic and dedicated Hotel Staff to join our team in Shillong. The ideal candidate will help create a welcoming environment for our guests and ensure smooth daily operations.**Key Responsibilities:**- **Guest Service:** Greet and assist guests upon arrival, answering questions and providing information to ensure a comfortable stay.- **Front Desk Operations:** Manage check-ins and check-outs efficiently, handling reservations and payments accurately to maintain smooth front desk operations.- **Housekeeping Assistance:** Support cleaning staff by ensuring that public areas are tidy and supplies are well-stocked, helping maintain a clean and welcoming atmosphere.- **Food and Beverage Support:** Assist in serving food and beverages, ensuring that all orders are taken promptly and delivered accurately to enhance guest satisfaction.- **Team Collaboration:** Work closely with other staff members to ensure seamless communication and cooperation, contributing to an effective team environment.**Required Skills and Expectations:**- Candidates should have completed their 12th grade and be eager to learn on the job, as previous experience is not mandatory.- Strong communication skills are essential for effectively interacting with both guests and team members.- A positive attitude and a friendly demeanor are key, as this role requires engaging with guests and making them feel welcome.- Basic knowledge of hotel operations and a willingness to follow instructions and learn new tasks will be beneficial.- Flexibility to work in shifts, including weekends and holidays, is expected to meet the demands of the hotel industry.