Jobs in Bokakhat, Dibrugarh

We are looking for a Data Entry Executive based in Bokakhat. This is a part-time position suitable for freshers, and you can work from the comfort of your home. The ideal candidate will have a good understanding of data entry tasks and a willingness to learn.**Key Responsibilities:**- **Data Input:** Accurately enter various types of data into computer systems or databases to maintain up-to-date and precise information. Attention to detail is crucial in this task to avoid errors.- **Data Verification:** Regularly review and verify data for accuracy and consistency. This ensures that all information is correct and complies with company standards.- **File Management:** Organize and manage digital files to ensure easy access and retrieval of information. Efficient file management helps maintain a smooth workflow.- **Report Generation:** Assist in creating reports by compiling and summarizing data. Being able to present data clearly is important for team use.- **Collaboration:** Work closely with team members to support various data-related projects. Good communication skills will facilitate effective collaboration.For this position, you should have a minimum education level of 10th grade and possess basic computer skills, including knowledge of word processing and spreadsheet software. Strong attention to detail and the ability to work independently are essential, along with good time management skills. Friendly attitude and willingness to learn will help you adapt quickly in this role.

As a Hospitality Executive, you will play a key role in providing outstanding service to our guests and ensuring their comfort and satisfaction during their stay.**Key Responsibilities:**- **Guest Assistance:** Assist guests in check-in and check-out procedures, ensuring a smooth and welcoming experience.- **Customer Service:** Respond to guest inquiries and resolve their issues promptly, maintaining a friendly and professional demeanor.- **Reservation Management:** Handle room bookings and confirmations, ensuring accurate information and timely updates in the reservation system.- **Support Operations:** Collaborate with other departments, such as housekeeping and food service, to meet guest needs efficiently and effectively.- **Upselling Services:** Promote hotel services, amenities, and packages to enhance guests' experiences and increase revenue.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with guests and team members.- **Customer-Focused Attitude:** A positive, friendly approach to customer service is crucial, ensuring guests feel valued and appreciated.- **Attention to Detail:** Ability to pay close attention to service details, ensuring guests' needs are met and enhancing their overall experience.- **Team Player:** Willingness to work collaboratively with others in a fast-paced environment, displaying flexibility and adaptability.- **Technical Proficiency:** Basic computer skills for managing reservations and handling inquiries efficiently. This role is ideal for someone looking to start a career in hospitality, with opportunities for growth and development within the industry.

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.

We are looking for a Hotel Assistant to join our team in Bokakhat Dibrugarh. This entry-level position is ideal for individuals who are passionate about hospitality and customer service.Key responsibilities include:1. **Guest Assistance**: Welcome guests at the reception, check them in and out, and address their queries to ensure a pleasant stay.2. **Room Preparation**: Assist in preparing hotel rooms by restocking supplies, checking cleanliness, and reporting maintenance issues to ensure satisfactory accommodations.3. **Administrative Support**: Help with various administrative tasks such as answering phone calls, managing reservations, and handling guest complaints professionally.4. **Team Collaboration**: Work closely with other hotel staff to coordinate services and ensure smooth operations, contributing to a positive work environment.Required skills and expectations:Candidates should have at least a 12th-grade education. Previous experience in the hospitality industry is preferred but not necessary. Strong communication skills are essential, as you will interact with guests and team members regularly. A friendly attitude, along with the ability to handle stressful situations calmly, is important. Attention to detail and a commitment to providing excellent customer service will help create memorable experiences for guests. You should be a team player, eager to learn, and open to feedback for personal and professional growth. This full-time position requires candidates to work from the office.