VOIP Jobs

- Develop and implement strategic sales plans to achieve sales targets: The Solution Sales Manager will be responsible for creating detailed sales plans to drive revenue growth and meet sales targets.- Identify and target potential clients and markets: The incumbent will conduct market research to identify potential clients and markets for the company's solutions and services.- Build and maintain strong client relationships: The Solution Sales Manager will work closely with clients to understand their needs and provide them with customized solutions to meet their requirements.- Collaborate with the sales team to close deals: The incumbent will work collaboratively with the sales team to pitch solutions to clients, negotiate terms, and close sales deals.- Stay updated on industry trends and competitors: The Solution Sales Manager will keep abreast of industry trends, competitor activities, and market conditions to adjust sales strategies accordingly.Required Skills and Expectations:- Minimum 4 years of experience in B2C sales, solution sales, or related fields.- Strong background in information technology, telecom sales, and sales business development.- Excellent communication and negotiation skills.- Proven track record of meeting and exceeding sales targets.- Ability to work well independently, as well as part of a team.

Were looking for an experienced and motivated Voip Developer -Opensips Freeswithc, Asterisk, KamilioDesired Skills:Good understanding of TCP/IP protocol stack and practical knowledge of LAN / WANVery good knowledge on SIP / SDP protocol / RTP / SRTP / TLS protocolsExperience in OpenSIPS or KamailioExperience in Freeswitch, AsteriskExperience in MySQL, MongoDBExperience with C / C++ programming languageStandard features of Enterprise Communication Servers (PBXs)Problem Troubleshooting and debugging techniquesReview work of resourcesGood in Written and verbal communicationRequirementsInter-process communication, API design, message queuesExperience in building any of softPBX, Voicemail, ACD, IVRS these applicationsExperience in any of the programming languages like Python, PHP, Javascript, JavaKnowledge of Linux / server administrationExperience in Linux and Linux commands line toolsKnowledge of WebRTCFirewall, SecurityTools cmake, git

The Voice Administrator is Responsible for Managing, Maintaining, and Optimizing the Organizations Voice Communication Systems. this Includes Voip Platforms, Pbx Systems, Voice Gateways, and Unified Communication Tools. the Role Ensures High-quality Voice Services, Resolves Technical Issues, and Supports Both Internal Teams and External Clients.key Responsibilities: configure and Maintain Voip Systems (e.g., Cisco, Avaya, Asterisk)monitor Call Performance and Troubleshoot Issues like Latency, Jitter, and Packet Lossmanage Pbx Systems, Sip Trunks, and Voice Gatewayscollaborate with Network and Security Teams to Ensure Seamless Voice-data Integrationimplement and Maintain Voice Security Protocols and Compliance Standardsdocument System Configurations, Changes, and Incident Resolutions

Job Title: Technical Support Team Lead / Technical Manager (VOIP Services)Location: Hyderabad, IndiaShift: US Shifts (Night Shift)Workweek: 5 days per week (Weekends Off)Job Overview:We are looking for an experienced Technical Support Team Lead or Technical Manager to manage our VOIP services support team. The ideal candidate will have a strong technical background in VOIP technologies, excellent leadership skills, and the ability to handle complex technical issues while ensuring excellent customer satisfaction. This role involves overseeing a team of engineers, providing escalated support for VOIP-related issues, and ensuring high-quality service delivery to clients, especially in the US market.Key Responsibilities: Lead, mentor, and manage a team of technical support engineers specializing in VOIP solutions. Provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. Oversee and ensure the team delivers high-quality support for VOIP products and services, ensuring timely resolution of issues and customer satisfaction. Manage the ticketing system, track ongoing issues, and ensure that SLAs are met consistently. Perform root cause analysis for recurring technical issues and work with product teams to implement solutions. Collaborate with engineering teams to provide feedback and improve the product or service offerings based on customer experiences and support cases. Develop, maintain, and update troubleshooting guides, knowledge base, and standard operating procedures (SOPs) for the support team. Manage customer escalations and provide high-level technical support for complex VOIP-related queries. Provide reporting on team performance, including incident resolution, customer feedback, and process improvements. Implement training programs for the support team to ensure they stay updated with the latest VOIP technologies and trends. Participate in hiring, onboarding, and performance evaluations for team members. Work in US Shift hours, collaborating with US-based teams and clients.Skills & Qualifications: Experience: Minimum of 5-7 years of experience in technical support, with at least 2-3 years in a leadership role in the VOIP/Telecommunications industry. Technical Skills:o Strong knowledge of VOIP technologies (SIP, RTP, PSTN, PBX, IP Telephony).o Experience with VOIP platforms like Asterisk, FreePBX, Cisco, Avaya, or similar technologies.o Familiarity with networking concepts such as IP addressing, DNS, DHCP, VPNs, and firewalls.o Proficient in troubleshooting issues related to VOIP call quality, connectivity, and infrastructure.o Understanding of telecom protocols and systems (SIP, H.323, QoS, and QoE).o Hands-on experience with server and network management, including Linux/Unix-based systems.o Familiarity with ticketing and CRM systems (Zendesk, Freshdesk, JIRA, etc.). Soft Skills:o Excellent communication skills, both verbal and written.o Strong problem-solving abilities and analytical thinking.o Ability to manage high-pressure situations and prioritize tasks effectively.o Proven leadership skills with the ability to motivate and manage a team.o Customer-focused mindset with a dedication to delivering exceptional service. Education:o Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. Advanced certifications or a Masters degree is a plus.Preferred Qualifications: Experience working in a US Shift or a 24/7 support environment. Knowledge of cloud-based VOIP solutions (e.g., AWS, Azure, Google Cloud). Experience with VOIP billing systems and integrations. Certifications like CCNA, CompTIA Network+, or ITIL Foundation would be an advantage.akhil@vitelglobal.com, 9573584606

We are looking for Experienced Telecom Solutions Sales staff who has great and successful experience in selling to Enterprise and BPOs with over 50 application users of UCaaS, Dialer,SIP Trunking for international dial.

VoIP Garden Limited is Hiring a High Performing Sales Executive to help our business continue to grow & succeed. So If you have a minimum of one Year of Experience in selling VoIP in CC, Non-CLI & CLI markets and a network of contacts to help ignite new business. We would love to hear from you. (poke) Send your CV's to (email) mailto:careers@voip.garden

Site Survey, Preparation of Bill of Material, Preparation of design schematic.Sending enquiries to Vendor / OEM for pricing.Submission of Quotation and follow-up through Mail.Attending Training programmesParticipation in OEM Certification programs.

2+ years of experience in VoIP-related problem solving, critical thinking, and troubleshooting Solid knowledge of VoIP protocols - SIP, RTP, SDP, RTCP, TCP, UDP Strong network troubleshooting skills, including analyzing packet captures using tools such as Wireshark Excellent communication and interpersonal skills (is a must) Customer-centric mindset High attention to detail Outstanding organizational skills Good team player who can work both independently and as a part of a team, with the ability to take initiative.

Heart Business Solutions (HBS) is looking for an IT specialist, more specifically a Call Center Technology Specialist, who will help in the development of the company's activities in a new market in China, first part of the work will be to find a terminal, a local application for calls (call center), Sip telephony, and Service call center.Our future specialist need to have extensive knowledge and hands-on experience with Call Center KPIs and metrics in support of Analysis and Reporting. Good knowledge of networking concepts in Call Center area, call-center software used in China. Our vacancy is fully remote and can have flexible schedule. It would be better if the candidate for this position was in China.Heart Business Solutions, LLC is an important marketing and distribution player. We are committed to our strong philosophy: Quality is our best business plan. We often find that companies need foreign suppliers or special products that they cannot find on the local market. Heart Business Solutions (HBS) has valuable experience in the import business, as we work with some of the most innovative and creative vendors and experts as a team because it is important for us to develop and organize the distribution of new and interesting products. Our company offers products from foreign companies with which we have signed exclusive rights.You can find more about our company at our website.

The person will be a part of the core product development team of Denovolab. The person will be responsible to lead and participate in the testing of features on the SIP switching platform.The job involves working in a challenging start-up environment requiring a fast paced, flexible and adaptive approach towards methods, processes and techniques used in product testing of a complex telephony platform. Multi-tasking and switching between different roles is a key aspect of the job. It requires the person to have the orientation and capacity to deliver while working in a small team. Participate and contribute in ideating and developing innovative features on the Denovolab switch.

JOB DESCRIPTIONTech Support engineer_Sprinkler ProcessDesignation: Tech support LeadDepartment:Customer SupportJob Type: Full-timeExperience : 1yrWhat Youll Be Doing Provides answers to clients via phone, email & client site visit by identifying problems; researching answers; guiding the client through corrective steps Improves client references by writing and maintaining documentation. Participates in client training programs by identifying learning issues. Accommodates client disabilities by recommending techniques. Improves system performance by identifying problems; recommending changes. Ensure customer inquiries are responded to within established timeframes andcustomer care & technical support service levels are achieved. Solve basic common customer problems in real-time. If required via remote accessto the clients system. Live Customer interaction for resolving the product problems Data communication/networking troubleshooting Identifying Ozonetel product problems and escalating it to the next level if it iscomplex. Production critical issues need to escalate to the next level. Resolve incidents in a timely manner as per SLAs. Provide guidance, assistance, and mentoring support to junior team members. Keep a track of pending issues at the individual level & share periodic updates tocustomers.Skills and Qualifications: Knowledge in IP PBX & Contact Center solutions (IVR, ACD, Softphone, WebRTC..etc.). Excellent Communication in English & Hindi (verbal & written) as well as strong listening skills. Must have knowledge of Microsoft Windows & Linux Operating systems Good understanding on LAN, WAN Networking, and telecom products (PRI, SIP trunk, ILL). Experience utilizing debugging tools and lab simulations to analyze problems and identify solutions. Ability to logically troubleshoot issues to determine the root cause and present suggested workarounds and solutions. Proven call centre support exp

Excellent team player with ability to coordinate and cooperate with others.Primary / basic conceptual knowledge of CUCMAssist clients in the daily maintenance of voice and data network infrastructure including LAN, MAN,WAN, WIFI, VOIP and NICs.Manage data/voice networking relationships and work with vendors to escalate issues when appropriate.Provide regular status reports on tasks accomplished, current issues and progress towards goals.

For IT support startup InfoGalaxy Global Pvt Ltd.Job briefWe are looking for a competent Help desk expert to provide fast and useful technical assistance. You will answer queries on technical issues and offer advice to solve them.Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processRecord events and problems and their resolutionFollow-up and update customer status and informationIdentify and suggest possible improvements on proceduresRequirements and skillsProven experience (5-8 years) as a help desk technician or other similar support role.Tech savvy with knowledge of Sharepoint adminstration, Office 365, Jira ticketing, LMS, desktop/printer/VOIP troubleshooting via remote control.Email configuration Working knowledge of Databases Ability to diagnose and resolve basic technical issuesExcellent English communication skillsCustomer-oriented and cool-temperedImportant: Working shift will be 3.30 am to 1.30 pm. Based at Faridabad, Delhi NCR.

Opening with MNC IT Services on third party payroll.Position - Technical Consultant - CiscoJob Location - PuneJob Description:1) We are looking for L1 Resource with Administration & maintenance skill profile on CUCM, UCCX, CUC & Calabrio.2) Resource should have hand on experience on Cisco Voice product.Interested candidate revert with your updated resume

Should have knowledge about SIP, IPT manager, VOIP, fresher pls excuse

Good knowledge of VoIP and SIP.Good knowledge of Linux OS (CentOS/Redhat).Working knowledge in any one open source VoIP solutions like Freeswitch, Asterisk, OpenSIPS, Kamailio.Good experience in troubleshooting issues using tools like wireshark, tcpdump, etc.Good knowledge of tools like sipp, fail2ban & IPtables.Should have proper understanding of Networking conceptsShould have Good troubleshooting skills.Good knowledge of Mysql Database.Experience & knowledge of Database Replication & Heartbeat configuration will add advantage.Excellent communication skill & Problem solving attitudeGood experience in Client SupportReady to work in Shift

Java R&D Pvt. Ltd. is a Software Development & IT Consulting Company headquartered at VA, USA. We are a leading software development & consulting company providing hi-tech information technology solutions and manpower staffing. Our clients range from Fortune 500 companies to State, Federal, small and medium sized businessesWe are looking for solid enthusiastic Technical Support Executives who want to operate in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment and we maintain consistency.Location: Bhopal, MPPosition Offered: Process Coordinator Type: Permanent (Full Time)Work Days: 5 days working, Monday FridayTimings: 06:00 PM 03:00 AM (IST)Responsibilities: Experience in setting up ip configuration, remote control software like TeamViewer, Webex, Zoom etc Ability to set up Cisco VoIP phones, etc Proven work experience as a Desktop Support Engineer or Support Technician. Knowledge of popular operating systems, software applications, and remote connection systems. Ability to solve complex hardware and software issues. Provide App support, Desktop support, Application installation and configuration, Troubleshooting, Network support Provide technical assistance with computer hardware and software. Resolve issues for staff via phone, in person, or electronically. Perform hardware and software installations, configurations and updates as needed. Create and maintain tips and tricks solutions for online database and web site. Resolve technical issues in a timely manner using available resources within the company.Requirements: Communication and written skills in English must be Good Ready to work in night shifts (Cab facility available for females) Must Have proficiency with computer in typing, excel, Google, word, etc. Join a team of energetic and driven professionals. We offer excellent base salary and comprehensive benefits pa

Job Responsibility :Builds market position by locating, developing, defining, negotiating, and closing business relationships.Job Skills :Thorough Identifies trendsetter ideas by researching VoIP industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners needs and goals.Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.Protects organizations value by keeping information confidential.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

VOIPUbiquitiAndheri (E)Job DescriptionProcessThey are looking for a motivated candidate to joinour UniFi Talk team as a VoIP Support Engineer.UniFi Talk is a full-featured, affordable,subscription-based, Voice over Internet Protocol(VoIP) phone solution that we designed for smalland medium-sized businesses looking for a plug-and-play phone system. Youll work closely withour customers, engineering, and management todrive UniFi Talks success by solving customersupport cases and collaborating on productimprovementsAbout ProcessCommunicate with customers of UniFi Talk andother related Ubiquiti products and services todiagnose and tackle VoIP and network-relatedissues Own customer cases from initial creation toresolution, collaborating with other support andproduct team members Work with engineering and management todiagnose and resolve critical, escalated issues Identify issues through support trends andsuggest corrective actions to engineering toelevatethe quality of product and UX Reproduce reported issues in internal lab setups Use acquired knowledge to suggest andcontribute to Knowledge Base articles Stay up to date on Ubiquiti features andtechnology by attending training, Requirement2+ years of experience in VoIP-related problemsolving, critical thinking, and troubleshooting Solid knowledge of VoIP protocols - SIP, RTP,SDP, RTCP, TCP, UDP Strong network troubleshooting skills, includinganalyzing packet captures using tools such asWireshark Excellent communication and interpersonalskills (is a must) Customer-centric mindset High attention to detail Outstanding organizational skills Good team player who can work bothindependently and as a part of a team, with theability totake initiative

Were looking for an experienced and motivated Voip Developer -Opensips Freeswithc, Asterisk, KamilioDesired Skills:Good understanding of TCP/IP protocol stack and practical knowledge of LAN / WANVery good knowledge on SIP / SDP protocol / RTP / SRTP / TLS protocolsExperience in OpenSIPS or KamailioExperience in Freeswitch, AsteriskExperience in MySQL, MongoDBExperience with C / C++ programming languageStandard features of Enterprise Communication Servers (PBXs)Problem Troubleshooting and debugging techniquesReview work of resourcesGood in Written and verbal communicationRequirementsInter-process communication, API design, message queuesExperience in building any of softPBX, Voicemail, ACD, IVRS these applicationsExperience in any of the programming languages like Python, PHP, Javascript, JavaKnowledge of Linux / server administrationExperience in Linux and Linux commands line toolsKnowledge of WebRTCFirewall, SecurityTools cmake, git