Voice Support Job Vacancies in Tiruppur

We are looking for a Customer Care Executive to join our team. This is a full-time position for freshers, specifically for female candidates. The role is work from home, providing an opportunity to engage directly with customers and ensure their needs are met.Key Responsibilities:- Responding to Customer Inquiries: You will answer questions and resolve issues that customers may have, ensuring they feel valued and heard.- Assisting with Orders: Helping customers with their orders, including processing returns and exchanges, will be part of your daily tasks.- Providing Product Information: You will need to have a good understanding of our products to offer detailed information and guidance to help customers make informed choices.- Maintaining Customer Records: Keeping accurate records of customer interactions and transactions is crucial for tracking issues and ensuring follow-up when necessary.- Building Customer Relationships: Developing a friendly rapport with customers will enhance their experience and encourage loyalty.Required Skills and Expectations:- Strong communication skills are essential. You should be able to convey information clearly and effectively over phone or chat.- Patience and empathy are important traits, helping you deal calmly with upset customers.- Basic computer skills are necessary to manage customer records and respond to queries efficiently.- A willingness to learn and adapt, as this role may require you to familiarize yourself with new products and systems.- A positive attitude and a commitment to providing exceptional customer service will be key to your success in this role.

At Shri Devi Chit Funds, we believe in satisfying the needs of our customers. We do so, by making all channels of communication open for our clients and helping them discover essential products/services from the comfort of their homes. That is why we are seeking a highly skilled tele sales executive. By bridging the gap between the customers and the company, the work of a telesales executive involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the tele sales executive. With an in-depth knowledge of the companys offerings, the ideal tele sales executive works towards building a strong relationship with customers, by making telephonic sales.Responsibilities Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product. Understanding customers requirements by asking questions and closing the deal. Keeping the customer database maintained and updated. Taking and processing orders accurately. Preserve the companys reputation by handling grievances. Facilitating companies sales by going the extra mile and meeting a sales quota. Keeping a record of all the sales calls and notes of useful informationRequirements High school or diploma Freshers are welcome Prior experience working as a tele sales executive or in a similar role Fluency in Tamil Basic knowledge of working with MS Office Great communication skills, both verbal and written

Job Title: Telecalling Executive Company: Profit Loop Trading Pvt Ltd Location: Chennai Head OfficeTelecalling ExperienceComfortable making outbound callsConvincing skills to engage potential clientsSales & Marketing KnowledgeUnderstanding of investment/trading plansAbility to explain profit schemes clearlyClient HandlingHandling client queries over phone or WhatsAppMaintaining follow-ups and building relationshipsRecord KeepingMaintaining call recordsUpdating leads and conversions regularlyTeam CoordinationReporting daily to managerWorking with sales & trading team for updatesWork DisciplineTimely login (10 AM to 6 PM)Punctuality and respectforclients

Need customer support for e-commerce companySkills Required : English, Hindi , Tamil Speaking mustAbility to chat with the customers in English , Communication skills should be great

Any Graduation except Engineers and Computer scienceCandidates pursuing studies through distance education and appearing for their Final year exams can also be considered.Minimum typing speed of 35Basic knowledge of MS OfficeGood Communication skills must be able to fluently converse in English.