Travel Agent Job Vacancies in Navi Mumbai

Location - Chembur East, MumbaiJob Responsibilitys: Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed Communicating with customers to answer questions about tickets, pricing, or flight schedules Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders Entering customer information into a computer system to issue tickets or update records Ticketing agent jobs that involves processing electronic ticketing requests for customers or agents over the phone Explaining airport rules and procedures to passengers prior to boarding flights Processing refunds for lost or damaged tickets or reservation errors Explaining applicable fees and taxes for each ticket Processing boarding passes and checking identification of passengers prior to allowing them to enter the airport terminal Answer customer inquiries in a prompt, professional, and courteous manner Assist customers with ticket purchases, changes, refunds, and will-call pickups Effectively communicate company policies and procedures Upsell customers on additional products and services when appropriate Process payments quickly and accurately Balance cash drawer at the end of each shift Stay up-to-date on all upcoming events and promotions Cross-train in other areas of the box office or front of house as needed Handle customer complaints in a calm and efficient manner Other duties as assigned Adhere to all company policies and procedures Maintain a positive and friendly attitude

Kindly note that I am looking for travel consultants who are willing to work full time.They will be required to carry out the following tasks. SALES PROCESS - sales and customer servicecustomer interactionunderstand their needsrecommend the right productsSend quotations costings get them to bookMARKETING PROCESS -Create and enter customer database detailsEmail marketing send them e brochuresFacebook Social media marketing Search engine optimisation achieve sales for attractive comissionsYouTube videos Blogs My google business Newspapers pamphletsNetwork groups OPERATIONS AND CONTRACTING operations and contracting contracting with suppliers/hotels for one destination/domestic/internationalthey shall interact with hotels and tourism boardscreate unique tie ups for products with a focus on culinary and village tourism Upload products and pricing on websiteFINANCE AND ACCOUNTING - taxes GST tcs Bank ac entries Ledger accounts Sales purchasesReceipts payments TECHNOLOGY - Website developmentProducts and services uploadMust be proficient in English and well versed with handling computes and possess customer service skills.They shall be provided proper training in order to carry out the above tasks. Candidates shall be offered a base salary and comission.