Token Operator Job Vacancies in Dumka

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

As an Airport Ticketing Agent, you will be the first point of contact for passengers, helping them with ticket bookings and travel inquiries. Your role is crucial in ensuring that travelers have a smooth experience at the airport. Key Responsibilities:- Ticket Booking: Assist passengers in booking flight tickets according to their preferences, ensuring accurate information is provided.- Customer Assistance: Address passenger queries regarding flights, baggage, and airport services to enhance their travel experience.- Check-in Support: Guide passengers through the check-in process, ensuring they understand necessary procedures and documentation.- Issue Resolution: Handle issues such as flight changes, cancellations, and refunds efficiently to minimize inconvenience for travelers.- Payment Processing: Process payments for ticket bookings, ensuring accuracy in transactions and handling cash or card payments securely.- Documentation Handling: Verify passenger identification and travel documents to ensure compliance with airline regulations.- Coordination with Airlines: Liaise with various airlines to provide updated information on flights and assist with special requests or needs.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess strong communication skills to interact effectively with passengers. Basic knowledge of computers and ticketing systems will be an advantage. The ability to resolve issues efficiently and work well in a fast-paced environment is essential. Attention to detail and a friendly attitude will help in providing excellent customer service. A willingness to learn and adapt to various situations is expected in this role.

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com

Customer service: Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry CONTACT HR-9218068638skytechaviation44@gmail.com