1. Acquire new customers2. Call Jio Customers and explain them about Jio's Recharges3. Assist the customers in completing Jio Recharge4. Sell new Jio connections to prospective customers5. Resolve customer queries within agreed timelines6. Ensure a delightful customer experience7. Respond to all customers in appropriate tone and language8. Capture customer details and data relevant to the call or service9. Learn about Jio's plans, products and services to add value to the offering