Array ( [0] => technical-voice-process [1] => bangalore ) Technical Voice Process Jobs in Bangalore,Technical Voice Process Job Vacancies in Bangalore Karnataka
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Technical Voice Process Job Vacancies in Bangalore

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Fresher hiring for IT Support Engineer

Smart Services

Domestic Voice Process Technical Process CCE Technical Services
Job descriptionRoles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Provide technical support to the customers.Identifying and fixing issues with software, hardware, networks, or systemsAddressing customer concerns, complaints, and inquiries in a professional and compassionate mannerPreferred candidate profile: immediate joinersSalient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 24KEducation & Experience Qualifications for Multiple RequirementsDiploma/GraduateFreshers can also apply.Good Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from office
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Face-to-Face Interview For Process Specialist Jobs (Freshers)

Hyres

Voice Process International Non Voice Business Process Outsourcing BPO Operations Desktop Support IT Technical Support Engineer Troubleshooting Skills OS Installation Hardware Firewall Firewall Management Software Installation
ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397
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Hiring Freshers || Customer Service Representative

future role inc

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Support Customer Service Voice Process Technical Services Outbound Sales Inbound English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Hindi
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively
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Customer Care Representative

Emerge It Solution

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Desktop Support Outbound Calling Customer Service Voice Process Inbound Customer Calling Good Communication Inbound Voice Process Inbound Process Internal Communication Customer Support Outbound Sales English Language Technical Services
Candidates willing to relocate ,Good communication skills ,
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Walk-In For IT Service Desk Analyst - Bangalore

Wissen Infotech

  • 3 - 5 yrs
  • Bangalore
Technical Voice Process Service Desk Remote Support International Process Ticketing Tolls
Hi,Greetings from Wissen Infotech!!!This is further to your discussion with Wissen infotech we are happy to inform you that you have been shortlisted for a face-to-face interview with Wissen infotech.Mention Sharath Mettupalli at top of your Resume.We are looking for only Service Desk Role between 3-5 Years of Experience, only for Bangalore Location and looking only for Immediate Joiners and who can immediate, It will be Work from office JOB with Rotational Shifts, we Does not provide any CAB Facility. Interested Candidates can come for F2F Interview for Below Location and Mention Sharath Mettupalli at top of your ResumeHere are the details of your interview.Date 5th-OCT-2024Time 10 AM-4pmContact Person Sharath MettupalliInterview Location BangaloreMode of Interview Face to faceAddress Bangalore Address:176,4th Floor, Adarsh Eco Place, KIADB EPIP 2nd phase, Whitefield, Bengaluru, Karnataka 560066.You are required to carry the following documents with you (MANDATORY)1. Your Hard copy of resume and write Wissen Infotech on top of the resume2. Photo Identity Proof( PAN Card/Voter ID Card/Aadhar Card)3. Copy of this Mail Kindly acknowledge this mail and feel free to call me for any challenges All the Best and kindly keep me posted on the interview process after attending the interview. GOOD LUCK !!
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Tele Sales Executive (0-5 Years)

Shivanshiya Management Private Limited

Sales Technical Sales Sales Process Cold Calling Outbound Calls Call Center Outbound Calling KPO Lead Generation Voice Process
We are seeking a highly motivated and target-driven Telesales Executive to join our sales team. The primary responsibility of the Telesales Executive will be to make outbound calls to potential customers, explain our products and services, and close sales over the phone. The successful candidate will have a proven track record in telesales, excellent communication and negotiation skills, and the ability to work well in a team environment.Key Responsibilities:Conduct outbound calls to potential customers to promote and sell our products and services.Meet and exceed daily, weekly and monthly sales targets.Provide accurate and timely information to customers regarding our products and services.Handle objections and answer questions from potential customers.Follow up on leads and maintain accurate and up-to-date customer records.Collaborate with other sales team members to develop sales strategies and improve sales performance.Keep up-to-date with product knowledge, industry trends, and competitor activities.Requirements:Proven track record in telesales.Excellent communication and negotiation skills.Ability to work well in a team environment.Strong organizational and time management skills.Ability to handle a high volume of outbound calls and maintain accurate and up-to-date customer records.High school diploma or equivalent; Bachelor's degree in a relevant field preferred.Proficient in MS Office and CRM software.Experience in the financial services industry is a plus.If you are a self-motivated individual who enjoys working in a fast-paced environment and is passionate about sales, we encourage you to apply for this exciting opportunity.
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International Voice Process,Customer Support,Technical Voice Support

One Degree North

  • 0 - 6 yrs
  • Bangalore
Customer Associate International Voice Process Technical Voice Process Customer Service Representative Voice Process
Requirements are:International Voice process, Technical voice process, Domestic call center and Sales/b2b sales, Technical Sales.Criteria:Fresher/ ExperienceUG/ GraduationRotational Shift / Rotational off5 days working, 2 days off2 way cab providedPlease contact us mentioned below details:Name: Ranjini
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IT Service Desk Analyst - Bangalore

Reva HR Consultancy Pvt Ltd

  • 1 - 7 yrs
  • Bangalore
Troubleshooting International Voice Process IT Helpdesk Engineer Technical Helpdesk IT Service Desk Active Directory Support Microsoft Exchange Windows Server L1 Technical Support Engineer
Job Description: -To provide technical support and assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest.To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.Job Details or accountabilities: -- Serve as the first point of contact for customers seeking technical assistance through variouschannels like phone, chat and email.- Experience in Core IT Support, Addressing Clients Worldwide- Experience troubleshooting and configuring desktop hardware and associated peripherals.- Experience In Multi-Factor Authentication and RSA SecurID- Experience In Virtual Desktop Instances (Oracle / Citrix)- Ability to work in a team environment and communicate effectively through chat systems (e.g.Microsoft teams, Skype)- Experience in ServiceDesk Ticketing Tool ServiceNow.- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.- Experience working in a fast-paced environment.- Strong customer service experience.- Excellent communication skills.- Ability to multitask well.- Real time Ticket creation and documentation.- Ability to perform tasks within SLAs.- Perform remote troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based on the SOPs / KBs related to the issue and the relevantdetails provided by customers.- Walk the customer through the problem-solving process.- Escalate unresolved issues to the next level of support personnel.- Provide accurate information on IT products or services.- Record events and problems and their resolution in logs.- Follow-up and update
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Technical Support Voice

Advantiqs Technologies

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Bangalore
Communication Skills Technical Support Voice Process
Job RoleTechnical Support VoiceTeamGlobal Technical SupportShift TimingRotational shiftJob LocationBangalore Whitefield & Electronic CityJob LevelL1 EngineerEligibility CriteriaBachelors degree in BCA, MCA, BE, Diploma preferredExcellent English written and verbal communication skillsBasic computer hardware knowledgeMinimum skills requiredEffective Communication Skills/Clarity in communicationAbility to Handle Pressure and display emotional stabilitySpeed and EfficiencyProblem Solving ability and logical approachListening capacityCustomer centricityPatience and empathyResponsibilitiesThe tasks of these Engineers could include one or more of the following:Must possess the zeal to demonstrate Customer First culture in every interactionAbility to troubleshoot and fix Hardware/ Networking/OS related queries over the phoneAbility to provide solutions to customers that may involve selling the customer a product or service to fix the issue.Knowledge and skills:Active demonstration of ownership, time management and multitasking of toolsDemonstrate high level of Interpersonal & communication skills & handle objections and customer escalationsShould demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issuesShould have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is crucialA+ , N+, MCSA, MCSE Technical certifications would be added advantage
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Hiring For International Technical Support Voice Process

Lyros Software Technology

Technical Support International Voice Process
Greetings Of The Day!!!!!Hiring For Multiple MNC's For Multiple ProcessHiring For International, Domestic Voice Process & Non Voice ProcessEligibility :- 10+2, 10+3, Any Graduate or Any post graduateWith Min 0 Year ( Fresher ) To Max 7 Years of International Voice ExperienceCTC :- 2.30 LPA To 7 LPA maximum (Hike will be 20% -30%)Permanent Work From Office2 Way Cab facilityLocation Pan IndiaRotational Shifts
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IT Analyst (Technical Support)

New Era Technology

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Bangalore
Technical Support Engineer International Voice Process
Our team is looking for an IT analyst to work as a member of our internal technical support team to, process Level 1 technical requests from internal employees over the phone and tickets. Responsibilities: Function as an Internal IT Technical Support Executive catering to inbound calls. Provide resolution of procedural, process, information, and technical problems for requests from the internal client base submitted over the phone or automated means. Provide an audit trail of all problems and resolutions (input, monitor, action, close) through the use of required tools. Assume ownership of any IT problem from any internal client and follow the path of escalated contacts to ensure the problems are resolved in timely and effective ways to the satisfaction of the requestor and well within the contractual agreements. Follow up with clients and utilize case handling and closure policies to insure satisfaction both from users and employers. Identify systematic problems and/or recommend opportunities for improvement that will eliminate or reduce problems in the field. Act as an advocate for internal clients to ensure their needs and concerns are addressed. Follow established procedures for call referral, escalation, and problem resolution. Work cooperatively with other team members to resolve problems to the satisfaction of the administrators. Recommend modifications to existing procedures or new procedures that will improve the overall operation of the Service Desk Team. Perform other duties and responsibilities as assigned. Minimum Requirements Grad Degree (CS or EE a plus). Excellent written and Verbal communication skills. Ability to communicate clearly and effectively with all levels of IT and Non-IT staff via phone, email, and/or IM. Absolute availability and adherence to work shifts as assigned on a 24/7 mode. This includes assignments on weekend support and night shift as per process requirements.
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Hiring For Technical Agents For US Inbound Calls For Work From Home

Freelancer Allen

Technical Support Engineer Good English Communication US Shift Voice Process Inbound Customer Service Technical Agent Work From Home
Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift
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Freshers/Experienced/Customer Support/Technical Support/Immediate Joiner-BPO

Black and White Business Solutions Pvt Ltd

  • 0 - 6 yrs
  • Bangalore
Communication Skills BPO Fresher International Voice Process Customer Support Associate
Greetings from Black and White Business Solutions!!Hiring for Top MNC for International BPORoles and Responsibilities Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External) Provide World Class Customer Service. End to Transaction of Reports. Need to maintain Accuracy in Reports. Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills Excellent verbal and written communication skills Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. Perform problem cause analysis Resolve customer queries and achieve customer delight. Ability to Identify Opportunity and Implement Process ImprovementsSkills Required : Should be flexible with rotational Shifts Manageable or Good English Communication Skills Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply. Candidates should be flexible to work from office Benefits : Day / UK / US Rotational Shifts 15k to 35K Take home Two way Transport Unlimited incentive Structure No registration FeesLocation- Bangalore
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Customer Service Executive / Chat / Blended / Non - Voice / BPO JOB

Kan Tech Solutions Private Limited

  • 0 - 4 yrs
  • 4.3 Lac/Yr
  • Bangalore
Non Voice Process BPO Chat Process Cce Telesales HR Institutional Sales Sales Executive Marketing Outbound Customer Care Executive Telecaller Sales Technical Support
Candidate should be excellent in Non-Verbal communication.Good to have experience in chat supportCandidate should have good typing speedImmediate joiners onlyFreshers and experienced candidates can applyGraduates & Undergraduates can also apply
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Customer Service Executive / Chat / Blended / Non - Voice / BPO JOB

Kan Tech Solutions Private Limited

Non Voice Process Voice Graduate Hindi Customer Care Technical Support Sales Telecaller Customer Care Executive Outbound Recruitment MBA Marketing Sales Executive HR Telesales
Candidate should be excellent in Non-Verbal communication.Good to have experience in chat supportCandidate should have good typing speedImmediate joiners onlyFreshers and experienced candidates can applyGraduates & Undergraduates can also apply
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Technical Support Engineer - Voice

Eteam Info Service

  • 0 - 2 yrs
  • Bangalore
Technical Voice Process International Voice Process IT Service Desk Engineer Technical Support Engineer Hardware & Network Engineer Troubleshooting Skills
Hi All, We Have Openings For Technical Support Engineer - Voice Work location: Whitefield/Electronic City, Bangalore. Qualification Required: Graduation & Any PG. Experience Required: Freshers and Experience Working Shift: Day Shift / Global Shift Employment Mode : C to H (Contract to Hire) Cab facility: 2 way Provided by Company. Working days: 5 days in a Week. Salary: 27.300 + 6000 Shift Allowance Languages Required: Excellent English Candidate Should have Laptop & Wi-Fi ConnectionRole Purpose: 1. Should able to handle the calls. 2. Should able to handle the critical Situations of Customers or Client for trouble shooting of hardware and networking issues of laptops, desktops, printers. 3. should have knowledge in hardware and networking concepts. 4. Excellent customer handling issues. 5. Good problem-solving skills. 6. Good communication skills. 7. Customer relationship management, should be able to interact with global, Ready to accept Inbound calls. Key Responsibilities: Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers. Escalates complex problems to higher level of expertise within organization. Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
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BPO Non Voice Process

Jari Kart

  • 1 - 2 yrs
  • 6.0 Lac/Yr
  • Bangalore
Non Voice Process Executive Technical Analyst Semi Voice Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
Sl No Vertical Name Designation No.Of Open Positions Salary Additional Benefits1 Rummy Culture (Voice Process / Non Voice) Customer Support Executive 20 (Voice Process) 3-5 Lakhs 50 % ESOP , 10 Lakh Insurance , 3 Lakh Corvid Insurance 10 (Non Voice Process)2 Rummy Times (Blended) Customer Support Executive 20 (Blended Process) 3-5 Lakhs 50 % ESOP , 10 Lakh Insurance , 3 Lakh Covid Insurance 3 Gamzy (Chat & Mail) Customer Support Executive 10 3-5 Lakhs 10 Lakh Insurance , 3 Lakh Covid Insurance4 Pocket52 (Voice Process) Customer Support Executive 20 3-5 Lakhs 10 Lakh Insurance , 3 Lakh Covid Insurance
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International Voice Process

Wroots Global Pvt Ltd

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Bangalore
Technical Support International BPO US Shift UK Shift International Voice Process Work From Home
Dear Candidates,A MNC is hiring for one the Leading International E-Commerce Profile.Job Description:Handle various customer queries related to e-commerce products on call.Eligibility:Education: Minimum 10+2Experience: Freshers & Experience both are eligibleFlexibility: 24/7 with 2 rotational off.Work & Process Type:Handling Inbound calls of customers based out of North America.Work shall be temporary work from home basis pandemic update.2 Ways cab facility & best in the market salary.Interested candidate can share their CV.Thanks & Regards,Wroots Global Pvt Ltd.Bhavana Jain
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