greetings from black and white business solutions!!
hiring for top mnc for international bpo
roles and responsibilities
• engaged in handling calls and email chats of enterprise & different business units (internal & external)
• provide world class customer service.
• end to transaction of reports.
• need to maintain accuracy in reports.
• ability to work effectively in a team environment pleasant, professional, and courteous personality skills
• excellent verbal and written communication skills
• providing voice support to internal and external end users. the job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• perform problem cause analysis
• resolve customer queries and achieve customer delight.
• ability to identify opportunity and implement process improvements
skills required :
• should be flexible with rotational shifts
• manageable or good english communication skills
• graduates / puc / diploma fresher or experience in bpo (0-8yrs) can apply
. candidates should be flexible to work from office
benefits :
• day / uk / us rotational shifts
• 15k to 35k take home
• two way transport
• unlimited incentive structure
• no registration fees
location- bangalore