Technical Support Executive Graduate Jobs in Chennai

# Provide support and training to ERP users# Maintain and manage the ERP system across various modules# Assist in ERP implementation, upgrades, and regular updates# Coordinate with internal teams to understand business requirements and translate them into ERP solutions# Troubleshoot system issues and escalate to vendors when needed# Monitor ERP system performance and ensure data integrity# Prepare and maintain documentation, reports, and manuals# Daily tasks and key functions# Team structure and reporting managerJob Types: Full-time, PermanentBenefits:Health insuranceLife insuranceProvident FundWork Location: In person

Hi,Hiring Freshers with good communication skills.Night Shift-6.30 PM to 3.30 AM-5 working daysMail your resume to rlavanya@gembrill.com or call Lavanya at 9940066935.

Provide support and training to ERP users# Maintain and manage the ERP system across various modules# Assist in ERP implementation, upgrades, and regular updates# Coordinate with internal teams to understand business requirements and translate them into ERP solutions# Troubleshoot system issues and escalate to vendors when needed# Monitor ERP system performance and ensure data integrity# Prepare and maintain documentation, reports, and manuals# Daily tasks and key functions# Team structure and reporting manager

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

Looking 1-3yrs experienced in Night ShiftYour job responsibility is to carry out BPO- Night Shift( Non-Voice),Customer Support offline & online as required.Sending Notification EDI Order Notification to the clientsInteraction with US clients / on site leads to firm-up requirementsBasic knowledge on any Domain - Retail, Apparel, Textile etcProven ability to work independently on projectsGood communication in English - written & verbalBasic Knowledge in EDI and Ms-OfficeKnowledge in MS-SQLNote: Pls Don't Apply if you are not interested to work in NIGHT SHIFTResponsibilities and DutiesWilling to take care USA Phone callsSupport to do online and offline as neededExplain the process of ERP to the customerPreparing Manual documentsMS-SQL Script running's into the customer dBData entry etc...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Configuring and Troubleshooting of Network printers and Scanners LAN issues Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue Provide prompt and accurate feedback to customers Ensure all issues are properly logged Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain jovial relationships with clients

Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install, configure, and upgrade PC software. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Keep inventory of all equipment, software, and license users. Monitor and respond quickly to incoming requests relate to IT issues.Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English

We have vacant of 5 Technical Sales Executive Jobs in Chennai,Kerala,Tamil Nadu,Andhra Pradesh,Coimbatore,Madurai,Tiruchirappalli Experience Required : 1 Year Educational Qualification : Professional Degree, Other Bachelor Degree, B.B.A, B.Com, M.B.A/PGDM, M.Com Skill Marketing,Corporate Sales,Business Development,Communication Skills,Key Account Management,Channel Management,Technical Support,Technical Sales etc.

Job descriptionPreferably Only Female Candidate With Good Communication / interpersonal skills and Sales back ground only.Should be able to speak and read Tamil, English. Multilingual is preferred.Be the one point of contact: Answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.Exceptional written and verbal English communication skills; your day - to - day involves communicating problems with a wide audience. You should feel confident working with frontline teammates, executives, enterprise merchants, and everyone in between.Flexible in understand that issues can occur at any point, so availability, particularly during off-hours, is crucial.Track user feedback and work with the customer support manager.Complete computer knowledge : Excel / Google sheets.1-4 years experience in customer care...

Job Openings for 2 Desktop Support Executive Jobs with minimum 2 Years Experience in Chennai,Erode,Tirupur having Educational qualification of : Professional Degree, Other Bachelor Degree with Good knowledge in Networking,Server Support,Desktop Support,Service Desk,Technical Support etc.it is purely field work

The customer support provides the organizational skills to interface with clients to meet their needs and requirements for their laboratory analysisPRIMARY RESPONSIBILITIES Effectively communicate with clients to ensure that client goals are being met. Answering basic technical questions. Ensuring that customer turnaround times are met. Ensuring that client analytical requests are accurately logged in. Giving out pricing information and quotes. Resolving ambiguities between company and Client. Checking reports for accuracy and completeness. Signing and authorizing release of reports. Coordinate the efforts of sample collection, sample receiving, and sample custody. Respond to client inquiries or complaints.ADDITIONAL RESPONSIBILITIES Ensure that technical operations and business are conducted in compliance with the QA Manual.QUALIFICATIONS/SKILL REQUIREMENTS Qualifications for this position are a bachelors degree in a science or technical field and a general knowledge of the techniques and limitations of environmental testing. One year of laboratory experience may be substituted for degree. Good organization skills and positively influence others. Ability to develop plans to improve companys effectiveness, quality and customer service. Strong interpersonal and communications skills (written & spoken. Strong computer skills. Ready to work USA time basis.

idates with RedHat, MCSA Certification/Training or IT background to apply Good communication skills. Ability to deal with clients & their queries Logical thinker. Excellent interpersonal skills Job Description Handling technical support tickets Respond to service down alerts & notifications promptly.More information on call hr

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.

Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to monitor each employees work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner.In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously. You should hold a Bachelors degree in Business Administration to join this job position.ResponsibilitiesUnderstanding the products and services provided by the company.Preparing company policies and procedures.Developing training lessons with service delivery systems.Managing a team of Customer Support Representatives.Supporting the customer through an email ticketing system and phone calls.Resolving customer complaints and queries.Providing detailed information to customers.Monitoring the performance of individual representatives.Maintaining records of each phone call for future reference.Assisting the HR department with hiring new employees.Providing the new employees with training sessions for enhancing their skills.Offering exceptional customer service and satisfaction.Following up with customers for any further information.Taking feedback from the customers.Negotiating the terms and conditions with the customer.Contributing the work to the companys knowledge base.Maintaining a healthy relationship with the clients.Adhering to the companys rules and regulations.RequirementsBachelors degree in Business Administration or a related field.Good knowledge of managing the performance of the team.Exceptional verbal and written communication skills.Understanding and working knowle

Implementation Executive is responsible for supporting quality Implementation of our SaaS platform to MSME / Enterprise clients. You will be reporting to the Implementation Manager in executing field Implementations at the client sites, which can be across India.Overview of the role: Deliver successful field Implementations of Maximls product at client location. On-field interaction with contract partners of the clients for training. Responsible of all administrative formalities required as per the norms of the factories or plant. Report any anomalies or bugs to the respective teams and ensure fast resolution. Understand processes and client requirements to conduct efficient training and smooth handover of the tool. Additionally, create suite of templates for different use cases basis team requirements.Requirements: Proficiency in MS Excel, Word, and Presentation. Excellent communication skills. Conversant in both Hindi & English. 0.5-2 years: Implementation/Delivery experience. On-field experience is a preferred

Education: BE/BTech (CSE/IT/ECE/Biomedical), MCA/BCA/BSc/MSc (Maths/Physics/Computer Science/IT/Statistics).Experience: Fresher and upto 2 years in medical software products / software installation.Job Location: Mylapore, Chennai (only Chennai candidates). Only male candidates to apply.Languages Known: Good communication skills in English and Tamil. Basic knowledge in Hindi is desirable.Job Type: Full-time.Salary: ?15,000 - ?18,000 per month.Responsibilities:Understand the features of medical software products.Online medical software installation.Install medical software at customer place (Chennai / South India).Provide training to Doctors / Staff and trouble-shoot customer issues (online / phone / onsite).Collect feedback from the customers.Do quality check process and product shipment dispatch process.AmbalSoft Infotech Pvt Ltd., Mylapore, Chennai

Experience: 0 to 2 yearsQualification: Any graduate / under graduate / diploma holders.Skills:Note 1: Good Communication Skills with neutral accentNote 2: Immediate joinees are preferred Note 3: Willing to Work at Night Shifts.Facilities: Doorstep Pick-up and Drop available, 6 days working Performance Appraisal - Twice a year Performance Appraisal - Twice a year Opportunity to do MBA while working in HCL , Career Progression Programs