Technical Associate Job Vacancies in Delhi NCR

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Openings for 10 Technical Intern Jobs for Freshers in Trivandrum/Thiruvananthapuram, Chennai, Bangalore, Hyderabad, Pune, Gurgaon, Kolkata, Lucknow, having Educational qualification of : B.C.A, B.Sc, B.E, B.Tech with Good knowledge in Ccnp Routing, Networking, Computer Networking, Firewall, Wifi Technical Architect, Hardware Firewall, Firewall Management, Switch Configuration etc.

Lead GenerationIT Product SalesCustomer RetentionGood Communication

Job Responsibilities:Develop new business relationships and nurturing existing client relationships while identifying opportunities to cross-sell and up-sell to existing customersEstablish first level communication with client through cold calling, email, business conferences, trade expos and one-on-one meetings with prospective clientsInitiating & follow up on price indications, offers, orders/forecast, contracts, samples.Responsible for market research on existing products and new products.To meet all levels of Purchase, R&D and Business Development team to promote our products.To generate & maintain visit reports & Leads generation reports & Project pipelines and to update the same at regular intervals of time.To prepare an appropriate budget, month-wise annual forecast for food & Nutraceutical products.Maintain a track record of sales target achievement, sample update and recovery of the clients..RequirementsCandidate should be self-driven & self-motivated.Excellent verbal and written communications skillsStrong interpersonal skills.Proficient in MS Office.Willingness to travel across to visit related clients

As a Technical Support Executive, you will be responsible for providing exceptional support to our customers by troubleshooting technical issues, resolving inquiries, and ensuring customer satisfaction. You will work closely with clients to understand their needs and provide solutions in a timely manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chat regarding technical issues.Diagnose and troubleshoot hardware and software problems.Provide step-by-step guidance to customers to resolve technical issues.Document customer interactions and maintain accurate records of issues and resolutions.Collaborate with the development and engineering teams to escalate unresolved issues.Educate customers on product features and best practices.Conduct follow-up calls or emails to ensure issue resolution and customer satisfaction.Stay up-to-date with product knowledge and industry trends.Participate in training sessions and contribute to knowledge base articles.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).Proven experience in technical support or a related field.Strong understanding of computer systems, mobile devices, and software applications.Excellent problem-solving skills and attention to detail.Strong communication skills, both verbal and written.Ability to work independently and as part of a team.Customer-oriented attitude with a passion for helping others.

Spectra Technovision (I) Pvt. Ltd. is an OEM and leading provider of innovative solutions in Time Attendance Management and Access Control systems. We are actively seeking a dedicated Technical Associate to join our Customer Success Department, based in Bangalore, Gurgaon and Ahmedabad location. As a Technical Associate, you will be responsible for software implementation and post-sales software support, ensuring our clients receive the highest level of service.Key Responsibilities:-Software Implementation: Collaborate with customers to understand their unique requirements and implement our Attendance Management and Access Control software solutions accordingly. Configure the software to meet specific customer needs and ensure successful deployments.-Customer Training: Conduct training sessions for customers to familiarize them with the software's features and functionalities. Provide ongoing support and guidance to help clients make the most of our solutions.-Technical Support: Act as the primary point of contact for customer inquiries and technical issues related to the software. Respond to queries promptly and effectively, providing solutions to ensure customer satisfaction.-Troubleshooting: Diagnose and resolve software-related issues reported by customers. When necessary, escalate complex issues to senior technical teams while maintaining open communication with the customer.Qualifications:- Bachelor's degree in IT or Computer Science BSc or BE or MCA] from an accredited institution.- 1 to 3 years of experience in software support, software implementation, or related technical support roles.- Proficiency in software troubleshooting and problem-solving.- Basic knowledge of SQL/Oracle Database, including the ability to write basic SQL queries to troubleshoot errors.- Strong communication skills, both written and verbal.- The ability to work effectively both independently and as part of a team.- Freshers can apply for Ahmedabad location only.

Provide technical support to customers via phone and remote access.Diagnose and troubleshoot software issues and provide accurate solutionsInstallation and configuration of Adobe professional software applications.Research customer inquiries and provide appropriate solutionsDocument cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.Resolve customer complaints in a timely and professional mannerMonitor customer feedback and provide recommendations for improvementFollow Quality Assurance & compliance guidelines.Company: TeleperformanceClient Process: AdobePost: Technical Support AssociateLocation: Udyog Vihar, GurugramShift timings: Night Shifts (Rotational)Working Days: 05 Days (Rotational)Weekly Offs: 02 Days (Rotational)PERKS & BENEFITSSalary (Freshers): ?23,500 (?28,000 CTC ) Monthly +2,000 PLISalary (1 yr Exp - Non-Technical): ?26,500 (?31,000 CTC ) Monthly +2,000 PLISalary (1 yr Exp - Technical): ?30,500 (?35,500 CTC ) Monthly +2,000 PLIIncentives: Performance BasedPF & Medical BenefitsFree MealsBoth Side Cab ServiceELIGIBILITY CRITERIABachelors degree in any fieldMinimum 06 months of experience in Technical Support / International Customer SupportFreshers with excellent communication skills and sound technical knowledge Applicant should be comfortable with night shifts and WFOREQUIRED SKILLS Excellent communication skills (verbal & written)Knowledge of basic computer applications and programsKnowledge of customer service principles and practicesExcellent customer service skillsAbility to multitask and prioritize tasksAbility to work independently and as part of a teamINTERVIEW PROCEDURERound 1 - HR (Telephonic)Round 2 - Voice and Accent (Telephonic/ Video Call)Round 3 - Ops (Telephonic/ Video Call)Round 4 - Versant (Voice & Written)

Hello Folks! We are thrilled to announce new openings for the International Voice Process! Positions available in:- Technical Support - Customer Service Experience: 1 to 4 yearsSalary: Up to 4.5 LPALocation: NoidaWorking Days: 5 days, with a rotational week offCab Facility: Provided for both sidesMode of Interview: Direct & Telephonic InterviewNotice Period: Immediate Joiners PreferredFor more details and to seize this opportunity, reach out to:Sakthi Priya HR

We have multiple positions open for technical analysts for POS product support. Our client base is only in USA.Job Responsibilities: Resolving Trouble tickets with the given SLA Manual and Automation software Testing Software and Hardware troubleshooting Point of Sale Programming/Menu editing Communicating with clients Understanding reports and analytics Scheduling Installs and equipment activities Documentation Basic knowledge of writing simple SQL queries and No SQL DB is a plus Flexibility to work in Day and Night shifts

Dear Candidates,Tech Mahindra is hiring for Technical Support Associate role for US Telecom Company.Eligibility:6M/1 yr experience is mandatory in International Voice Process.Undergrads & Grads both eligible.Excellent Communication Skills.Location:NoidaWork & Process Type:Should be flexible to work from officeShould be flexible with Rotational Shift & Rotational Weekly Off

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Job Description: Process: Verizon (voice/chat) ,Wire less, sale and services,Wire line, tech support( international voice)Experience: Min 6 months to 5 yearsJob Role: Associate/ Senior AssociateCTC: 3.1 to 4.1 LPAPerks: Good Incentive + Loyal bonus 20kRotational ShiftTwo way cab5 Days WorkingHi Tech CITY(Hyderabad), Pune, Noida.Work From Office

1.client co-coordinate, working on their requirement and responding their queries on time.2.Documnetion -reporting generating, Editioned after the review 3.coordinate with client and back office team 4.montiring of device daily basis 5. Error Reporting on Device 6.Internal team coordinate 7. Deep understating of device

Title- Process AssociateShift Time - 7:00 pm-4:00 am (Night Shift) 5 Day working , Saturday & Sunday Off Location: Sec-49, Gurgaon Qualification: BCA/B.Sc (IT)Job description:We are looking for Fresh Graduates who can join us as Process Associate profiles for our office in Gurgaon.Hiring for Process Associate postExcellent Computing KnowledgeFresher and experience both can ApplyGood computer skills includingStrong analytical and problem-solving skills.Have a good technical KnowledgeMust be a quick learner.It is a night-shift job (Monday to Friday working) and will have excellent career prospects.Ideal Candidates should have the right attitude with good interpersonal and analytical skills.Key Skills Required:Good English - Written and Verbal CommunicationGood Knowledge in MS-Office (Excel, Word Power-point).Should be flexible to work in shifts.Adaptability with small organizations.Fast learners / quick graspers.

Hiring for Technical Support Executive (voice)Candidates with good technical knowledge and can provide desktop troubleshooting steps can applySalary upto 4lpaUS shifts/5 working days with both side cabfor Gurgaon locationcandidate must have Excellent communication and listening skillsUS shifts with 5 working dayBoth side cabsjob location -Gurgaonfor more details contact

Job Title : Hiring Freshers B. Tech (CS/IT) for Microsoft Dynamics 365 ( NAV Technical)Criteria : Qualification: B. Tech (CS/IT) with 60% or AboveGood communication and presentation skills required.Preferred Java/C Language certification.CTC Offered: 3 LPA-3.5 LPA (After training), Candidates will be on stipend of 15 K till training period(Duration 3 months) Designation: Associate Technical ConsultantSkills : C++, C Programing, Java, Dot Net, Java Script, PythonThe interview process would be as follows:1) Offline Technical round based on C,C++,Java ( Written Test & With the Technical Panel)2) HR Round 3) Managerial round (Final round with the Director)Please feel free to contact in case of any concern & queries.Company Profile:Trident Information Systems Pvt. Ltd is one of the leading global providers of Information Technology services and business solutions with over with a proven track record of over 23 years.Trident Information Systems P. Ltd. serves clients in India, Middle East and Asia Pacific and takes pride in having a sustained business relationship with its clients through its project delivery and support engagements of high order. The Firm through its alliance with Microsoft, SAP and IBM not only provides implementation services in enterprise application packages but also provides niche solutions and services in its quest for serving clients beyond the expected returns from package implementations.For more information kindly log onShare your resume

We are providing an opportunity for 6 candidates from GREATER NOIDA for the role HR Recruiter for our Head Office in Greater Noida, Alpha 1, who will be: Handling end to end Recruitment. Handling full life-cycle recruitment activities which includes: Posting Positions, Pre-Screening & Interviewing candidates over the phone, Interview arrangements & Closing. Candidate must have strong experience with high volume recruitment in Greenfield & brownfield projects. Possess a strong sense of Urgency & Flexibility. Working with Recruitment, Selection of candidates, Offers, Salary negotiations, Interview techniques. Discuss the core of the Job Description with the candidate to make them more understand about the offered job. Preparing daily and weekly Recruitment Reports, Meetings and Conference calls. Pre-interview preparation and Post-Interview follow-up. Understanding of client's requirements. Regular interaction with the clients. Follow up with the selected candidates till the date of joining. Maintain the candidate's database of various levels. Proactive approach in helping the team on daily operations. Essential Conditions: Candidate must be from Greater Noida. Fresher or candidates having experience in Recruitment Consultancy Good knowledge of the internet. Decent communication skills. Must have own laptop. Regards,KAMLESH KUMAR.HR Space Consultant

Good Communication Skills and Excellent Technical Skills

Job Description:-- Should have good communication skills- Min. 6 months experience required in B2B Sales- Day shift & Fixed off- Technical knowledge with the same mindset is preferrable- Urgent joiners required- Experienced in Lead generation