Technical Associate

We have multiple positions open for technical analysts for POS product support. Our client base is only in USA.

Job Responsibilities:

● Resolving Trouble tickets with the given SLA

● Manual and Automation software Testing

● Software and Hardware troubleshooting

● Point of Sale Programming/Menu editing

● Communicating with clients

● Understanding reports and analytics

● Scheduling Installs and equipment activities

● Documentation

● Basic knowledge of writing simple SQL queries and No SQL DB is a plus

● Flexibility to work in Day and Night shifts

• Experience

  2 - 5 Years

• No. of Openings

  3

• Education

  Graduate (B.C.A, B.Tech/B.E, B.Sc)

• Role

  Technical Associate

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office