Array ( [0] => support-technician [1] => salem ) Support Technician Jobs in Salem,Support Technician Job Vacancies in Salem Tamil Nadu
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Support Technician Job Vacancies in Salem

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Hiring Fresher - Voice Process Executive - Salem

Adithya IT Solutions Pvt Ltd

  • 0 - 1 yrs
  • Salem
Computer Proficiency Customer Service Problem-solving Communication Outbound Calling Voice Support International Voice
We are looking for Tamil Voice Process representative, who will be responsible for handling customer inquiries and complaints over the phone. The role involves providing information, troubleshooting issues, and ensuring a high level of customer satisfaction. The ideal candidate will have excellent communication skills in Tamil and a keen focus on customer service excellence.ResponsibilitiesHandle inbound and outbound calls in Tamil.Assist customers with inquiries and provide accurate information.Resolve customer complaints and issues efficiently.Ensure customer satisfaction and maintain a high level of service quality.Accurately document and update customer interactions.Collaborate with other team members to resolve complex issues.Follow communication procedures, guidelines, and policies.QualificationsGraduation requiredFluency in Tamil is essential, both spoken and written.Previous experience in a customer service role is preferred.Strong communication and interpersonal skills.Ability to handle stressful situations and de-escalate issues.
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Customer Care Executive Jobs For B.B.A Freshers

RGS Hire World

  • 0 - 2 yrs
  • Salem
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Join our team as a Customer Care Executive in Salem, India. As a graduate with 0-2 years of experience, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service. Your key responsibilities include answering phone calls, responding to emails, and addressing customer concerns promptly and professionally. Additionally, you will be expected to maintain customer records accurately, escalate complex issues to the appropriate department, and strive to meet customer satisfaction goals. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to multitask effectively. A customer-centric mindset, problem-solving skills, and a positive attitude are essential for success in this role. Work from office environment offers a dynamic and collaborative work setting to enhance your customer care skills.
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Walk-In Interview For Customer Care Executive - Full Time (Female Candidates Required)

ADITHYA IT SOLUTION PRIVATED LIMITED

  • 0 - 1 yrs
  • Salem
Customer Relationship Customer Care Customer Support Customer Management International BPO Cold Calling Customer Communication Customer Handling Customer Service
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Customer Support Executive Requirements:A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.
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Freshers For Office Administrator - Salem

ADITHYA IT SOLUTIONS PVT LTD

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Salem
Supervising Administrative Staff Customer Service Project Support
An office administrator's roles and responsibilities encompass a wide range of tasks, including managing office operations, maintaining records, handling correspondence, coordinating meetings, and ensuring smooth office functions, all while maintaining a professional and organized environment. Core Administrative Tasks:Record Keeping and Filing: Organizing and maintaining physical and digital files, ensuring accuracy and accessibility. Communication: Answering phones, managing emails, and handling correspondence, acting as a point of contact for clients, colleagues, and visitors. Scheduling and Coordination: Managing calendars, scheduling meetings, and coordinating travel arrangements. Office Management: Ordering supplies, maintaining office equipment, and ensuring a clean and functional workspace. Data Entry and Processing: Entering and updating information in databases and spreadsheets. Financial Tasks: Assisting with budgeting, bookkeeping, and invoicing. Reporting: Preparing reports and presentations for management.
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Direct Walk-In Interview For Service Desk Engineer

ADITHYA IT SOLUTIONS PVT LTD

  • 3 - 5 yrs
  • 3.0 Lac/Yr
  • Salem
Provide Technical Support and Maintenance Services For Various Equipment and Machinery.
A service desk engineer is the primary point of contact for customers seeking technical support for IT issues. They diagnose, troubleshoot, and resolve issues related to hardware, software, and networks. Responsibilities Respond to user requests via phone, email, and other channelsLog and manage incidents and service requestsPrioritize and escalate issues as neededProvide remote supportPerform user account managementMaintain accurate records of incidents and resolutionsTrain users on how to use IT toolsMonitor systems for reliability and perform updates and backupsSkills and qualifications Excellent communication skillsStrong technical knowledge of various technologiesAbility to work flexible hoursKnowledge of help desk softwareAbility to work with vendors and support staffAbility to troubleshoot client software and basic network connectivity problems
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Walk-In Interview For Customer Support Voice Process

Diamia Business Directory Pvt. Ltd

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Salem
Voice Process Customer Service Customer Handling Tele Counselor
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support.
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Telemarketing Executive

Netzon Tech India Private Limited

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Omalur Salem
Outbound Calling IT Support Inbound Customer Service Technician Telecaller Walk in
Primary responsibility is to generate leads and secure sales or appointments over the phone.
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Wanted Female Telecallers in Salem

Vizza Investment Center

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salem
Tamil Customer Care Customer Handling Customer Service Executive Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
Company : Vizza Insurance Broking Services Pvt LtdDesignation: Customer ExecutiveExperience: 6 monthLanguage : TamilSalary : 10k to 12k + IncentivesJob Location : SalemOffice Timing : 9:30 to 6:30
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Tamil Voice Process in Salem (Female)

Vizza Insurance Broking Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Salem
Voice Customer Service Customer Handling Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
Company : Vizza Insurance Broking Services Pvt LtdDesignation: TelecallerExperience: 0 to 1 yearSalary : 9k to 12 k + IncentivesJob Location : SalemOffice Timing : 9:30 to 6:30Language : Tamil
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Direct Walk-In Interview For Process Associate (Male)

ADITHYA IT SOLUTIONS PVT LTD

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Salem
Customer Service and Process Improvement. Support Business Processes By Performing Tasks
ELIGIBILITY : 2018 TO 2024FRESHERS : ANY DEGREECOMPANY WILL PROVIDE LAPTOPResponsibilitiesCustomer serviceRespond to customer inquiries, provide support, and meet customer expectations Data entryEnter data accurately and efficiently Process improvementIdentify opportunities to improve processes, eliminate redundancies, and streamline operations ComplianceEnsure compliance with company guidelines and standard operating procedures ProductionMaintain production equipment, ensure quality and safety, and keep supplies and inventory AccountingProcess and record financial transactions, reconcile statements, and clear open items
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Service Engineer || Freshers & Experienced

ADITHYA IT SOLUTIONS PVT LTD

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Salem
Provide Technical Support and Maintenance Services Service Engineer
Role : Service Enginer Initial 3-6 months trainer Age Limit : 35yrsAn EV two-wheeler service engineer diagnoses and repairs electrical and mechanical issues in electric scooters and motorcycles, performing routine maintenance, and ensuring vehicles operate efficiently and safely. Key Responsibilities:Diagnosis and Repair:Identify and diagnose problems with EV components like batteries, electric motors, charging systems, and control systems. Perform repairs and maintenance, including replacing parts and troubleshooting electrical and mechanical issues. Maintenance:Perform routine maintenance tasks, such as inspections, lubrication, and fluid checks. Maintain accurate records of all service activities, including service reports and parts inventory. Technical Support:Provide technical troubleshooting support to customers and installers. Stay updated on the latest technology and maintenance procedures for electric vehicles. Customer Service:Demonstrate exceptional customer service skills, creating a positive experience for EV owners during service interactions. Safety:Adhere to all safety regulations and protocols while handling electric vehicle systems and components.
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