Support Engineer Female Graduate Jobs in Guwahati

Job title: customer support engineerEducational qualifications: diploma in electrical/ electronic/ instrumentation engg. Salary : upto 2.4 lakh pa. Along with incentives. Job role: person will be responsible for providing service support to the existing clients, along with new client acquisition activities. Product demonstration, installation. Amc collectionResponsible for maintain relationship with new and existing customers. Industry : industrial printing packaging.Location: Kolkata, Guwahati, Bhubaneswar

Install, upgrade, support and troubleshoot Windows and any other authorized desktop software/applications(eg MS Office, Outlook, O365 etc) Install, upgrade, support and troubleshoot End User Workspace Hardware such as desktop, laptops, Printers, Mobile Devices, Scanners etc Maintain inventory of spares and IT Assets at CUSTOMER location Perform general preventative maintenance tasks on devices and software Basic Network knowledge & Troubleshooting. Good understanding of AV,AD, DNS, DHCP,Wireless, Backup/Restore and Patching To accurately record, update and document requests using the IT service desk system Should co-ordinate with Central IT for all compliance related tasks Flexible to work in shifts and remote locations Excellent verbal communication skills Fluency in English

Qualifications: B.Com/M.Com with Tally ERP 9 Knowledge must.Provide Technical & Functional Support to new as well as existing customers.Your role will be to complete new software installations, give demo and training to the particular associates at client site.You will also support the existing customers with any general troubleshooting, account support or GST related support.You will also work closely with Sales team and Tally Software Developers to develop new solutions and improve existing ones.Conduct GST presentations and service camps whenever a new Release of Tally Software Versions comes.