End user support-L1- IT Engineer

Solid Systems Global

Install, upgrade, support and troubleshoot Windows and any other authorized desktop software/applications(eg MS Office, Outlook, O365 etc)

Install, upgrade, support and troubleshoot End User Workspace Hardware such as desktop, laptops, Printers, Mobile Devices, Scanners etc

Maintain inventory of spares and IT Assets at CUSTOMER location

Perform general preventative maintenance tasks on devices and software

Basic Network knowledge & Troubleshooting.

Good understanding of AV,AD, DNS, DHCP,Wireless, Backup/Restore and Patching

To accurately record, update and document requests using the IT service desk system

Should co-ordinate with Central IT for all compliance related tasks

Flexible to work in shifts and remote locations

Excellent verbal communication skills

Fluency in English

Experience : 1 - 2 Years

No. of Openings : 10

Education : B.Tech/B.E

Role : IT Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India