1.store activities ,inword outword, inventory .customer handling2.recruiting, training, supervising and appraising staff3.managing budgets4.maintaining statistical and financial records5.dealing with customer queries and complaints6.overseeing pricing and stock control7.maximising profitability and setting/meeting sales targets, including motivating staff to do so8.ensuring compliance with health and safety legislation9.preparing promotional materials and displays10.liaising with head office.industry - plastics and rubber.