Software Troubleshooting Job Vacancies in Coimbatore

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.Key Responsibilities:- Troubleshoot Software Issues: Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- Provide Technical Support: Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- Document Solutions: Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- Collaborate with Development Teams: Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- Train Users: Conduct training sessions or create user manuals to educate customers on how to use the software effectively.Required Skills and Expectations:- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

We are seeking a proactive and technically skilled IT Technical Support Engineer to provide first-level and second-level technical support for hardware, software, and network-related issues. The ideal candidate will ensure smooth IT operations and deliver excellent user support across the organization.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, and peripheralsTroubleshoot hardware, software, and operating system issuesInstall, configure, and maintain Windows / Linux / macOS systemsDiagnose and resolve network issues (LAN, WAN, Wi-Fi, VPN)Handle ticketing systems and maintain issue resolution documentationSupport email systems (Outlook, Gmail, Office 365)Assist with software installations, upgrades, and patch managementEscalate unresolved issues to higher-level support teams when requiredEnsure data security, backups, and antivirus updatesProvide user training and guidance on IT systems and best practicesRequired Skills & QualificationsDiploma / Bachelors degree in Computer Science, IT, or related fieldStrong knowledge of Windows OS, basic Linux commands, and system administrationUnderstanding of networking concepts (TCP/IP, DNS, DHCP)Experience with ticketing tools (ServiceNow, Freshdesk, Jira preferred)Knowledge of hardware troubleshooting and IT asset managementStrong communication and customer service skillsContact Person: Rakesh HRContact Number: +91 9003745749Experience: 0 - 4+ YearsLocation: CoimbatoreTimings: 09.30 AM - 06.30 PM

Preference for experienced candidates handled Desktop, Laptops, Networking, Software, CCTV, Skills : Hardware Installation, Software Installation & Troubleshooting, Network ...

Preference for experienced candidates handled Desktop, Laptops, Networking, Software, CCTV,Skills : Hardware Installation, Software Installation & Troubleshooting, Network

Key Responsibilities: Manage and optimize IT infrastructure, including servers, networks, and databases Oversee data security, backups, and disaster recovery planning Lead software development and implementation to meet business needs Supervise the EDP team, providing guidance and technical support Analyze and optimize systems to enhance operational efficiency Manage ERP backups, system networking, CCTV, and intercom maintenance Manage vendor relationships and ensure service level agreements are met Prepare and manage the IT department budget Develop data reporting systems to provide valuable business insights Ensure system uptime and performance monitoring Stay updated with technological advancements and trendsQualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience in IT management, with a focus on data processing systems Strong knowledge of data security, software development, and IT infrastructure management Excellent leadership and project management skills Experience with vendor management and IT budgetingIf you're passionate about driving IT excellence and looking for a challenging role, wed love to hear from you! Apply today and be a part of our forward-thinking team!Key Responsibilities: Manage and optimize IT infrastructure, including servers, networks, and databases Oversee data security, backups, and disaster recovery planning Lead software development and implementation to meet business needs Supervise the EDP team, providing guidance and technical support Analyze and optimize systems to enhance operational efficiency Manage ERP backups, system networking, CCTV, and intercom maintenance Manage vendor relationships and ensure service level agreements are met Prepare and manage the IT department budget Develop data reporting systems to provide valuable business insights Ensure system uptime and performance monitoring

We are looking candidates for Onsite support and field operation at Chennai,Coimbatore & Madurai Pls share the candidate resume who are interested send the resume to mail idField Support:Min : 3 years Diploma IT/ElectronicExp: min 1 year and knowledge in hardware troubleshooting.Technical certificate: Add on advantage (Microsoft/CCNA)Salary: Rs.12000/- to 14000 (CTC Per month)Immediate Joining.Onsite Support:Min : 3 years Diploma IT/ElectronicExp: min 2 yearsTechnical certificate: Add on advantage (Microsoft/CCNA)Salary: Rs.12500/- to 13500 (CTC Per month)Immediate Joining.

Preference for experienced candidates handled CCTV, Desktop, Laptops, Networking, Software

Preference for experienced candidates handled Desktop, Laptops, Networking, Software,CCTV, Skills : Hardware Installation, Software Installation & Troubleshooting, Network ...

Preference for experienced candidates handled Desktop, Laptops, Networking, Software, CCTV,Skills : Hardware Installation, Software Installation & Troubleshooting, Network ...