Software Support Engineer Jobs

Junior Computer Hardware EngineerKey ResponsibilitiesInstallation, maintenance, and repair of computer systems and peripheralsDiagnosing hardware faults and providing timely solutionsAssembling and upgrading systemsNetwork troubleshooting (basic to advanced for senior role)Ensuring smooth functioning of IT infrastructureRequirementsFor Junior Engineer:Diploma/Certification in Hardware & NetworkingBasic knowledge of computer hardware and troubleshootingFreshers or 0-2 years experienceFor Senior Engineer:2+ years of hands-on experience in hardware engineeringStrong troubleshooting and diagnostic skillsKnowledge of networking, servers, and system managementAbility to handle independent assignmentsCandidates will have to visit the client's venue to troubleshoot and solve the hardware issues

Job Title: Technical EngineerJob OverviewWe are seeking a highly analytical and solution-oriented Technical Engineer to oversee our technical operations, optimize production processes, and provide engineering support across departments. In this role, you will be responsible for troubleshooting complex machinery/system issues, supervising engineering projects, ensuring compliance with quality standards, and occasionally assisting clients with advanced technical queries.The ideal candidate possesses strong engineering fundamentals, hands-on diagnostic skills, and the ability to collaborate effectively with both on-ground production operators and senior management.Key Responsibilities1. Process Optimization & System TroubleshootingAnalyze existing engineering workflows, plant layouts, and machinery performance to identify bottlenecks and implement continuous improvements.Diagnose, troubleshoot, and resolve complex mechanical, electrical, or software-related faults in production equipment.Develop and implement standard operating procedures (SOPs) for machine usage, preventative maintenance, and safety protocols.2. Project Engineering & Design SupportCollaborate with design and R&D teams to translate blueprints, CAD models, and technical specifications into physical components or production runs.Oversee the installation, testing, and commissioning of new machinery, automated lines, or control systems.Manage technical documentation, including engineering drawings, component bills of materials (BOM), and validation reports.3. Quality Assurance & ComplianceMonitor production outputs to ensure compliance with company quality standards and international benchmarks (such as ISO standards).Conduct root-cause analysis (RCA) on product defects, material failures, or operational downtime, and deploy corrective actions.4. Technical Support & LiaisonProvide high-level technical guidance to production supervisors, machine operators, and maintenance technicians.Assist the sales or customer service teams by handling advanced technical queries from corporate clients, or joining on-site client consultations when required.

Develop service solutions and diagnostic tools for vehicles.Collaborate with dealerships and manufacturers.5+ years automotive experience, ME/ASE degree, industry certifications.Role: Service EngineerIndustry Type: AutomobileDepartment: Customer Success, Service & Operations

We are seeking a motivated Hardware Engineer to join our team in Marunji, Pune. This entry-level position is perfect for recent graduates eager to start their career in hardware design and development.Key Responsibilities:1. **Design Development**: Assist in designing and testing hardware components and systems, ensuring they meet project specifications and performance standards.2. **Prototyping**: Support the creation of prototypes to validate designs, collaborating with experienced engineers to troubleshoot issues during the testing phase.3. **Documentation**: Maintain detailed records of design processes, test results, and development activities, ensuring compliance with industry standards and internal protocols.4. **Collaboration**: Work closely with cross-functional teams, including software and systems engineers, to integrate hardware solutions effectively.5. **Quality Assurance**: Participate in the review and analysis of hardware performance, suggesting improvements and conducting tests to ensure high-quality output.Required Skills and Expectations:The ideal candidate should hold a graduate degree in electronics or a related field. Strong analytical skills and a passion for technology are essential. Good problem-solving abilities and attention to detail are crucial for troubleshooting and improving designs. Candidates should also possess effective communication skills, enabling them to articulate ideas clearly and work within a collaborative team environment. A basic understanding of electronics principles and experience with design software will be beneficial.

We are seeking a dedicated Computer Hardware Engineer to join our team in Mumbai. The ideal candidate will have a diploma and at least 2 years of experience in designing, testing, and developing computer hardware components.Key Responsibilities:1.**Troubleshooting**: Diagnose problems in existing hardware systems and troubleshoot to provide effective solutions to enhance performance.Required Skills and Expectations:Candidates must have a strong understanding of computer hardware support. Excellent problem-solving skills are essential, Being a Field Support, we expect male candidates to apply for this position.

Key ResponsibilitiesHardware Installation and Maintenance Install, configure, and maintain computer hardware, peripheral devices, andelectronic systems. Perform preventive and corrective maintenance for desktops, laptops, printers,servers, and related equipment. Ensure proper hardware performance, upgrades, and replacements as required. Manage hardware inventory, spare parts, and asset tracking processes.Testing and Troubleshooting Diagnose and resolve complex hardware issues and system failures eiciently. Conduct detailed hardware testing, system diagnostics, and root cause analysis. Use advanced diagnostic tools and testing equipment for troubleshooting. Ensure timely resolution of hardware-related incidents and minimize downtime.Technical Support Provide advanced technical support for hardware and system-related issues. Support end-users with hardware configurations, software installations, andtechnical guidance. Coordinate with vendors and service providers for repairs and warranty-relatedmatters. Mentor and guide trainee and junior hardware engineers.Documentation and Reporting Maintain accurate records of hardware assets, maintenance activities, andtechnical documentation. Prepare technical reports, maintenance logs, and troubleshootingdocumentation. Develop and update standard operating procedures for hardware support andmaintenance.Safety and Compliance Ensure compliance with safety standards, ESD (Electrostatic Discharge)precautions, and organizational policies. Maintain a safe and organized work environment while handling hardwarecomponents and tools. Ensure adherence to quality standards and technical best practices.Process Improvement and Learning Recommend improvements in hardware processes, maintenance practices, andsystem reliability. Stay updated with the latest hardware technologies, tools, and industry trends. Participate in technical training programs and knowledge-sharing sessions.