. SUPPORT ENGINEER

A2P Mobilityy Solutions

technical experience:

 proven work experience as a technical support

engineer, desktop support engineer, it help

desk technician or similar role

 hands-on experience with windows desktop &

server + linux os environments

 hands-on experience with working on firewalls &

vpn configuration

 hands-on experience with working on vmware

virtualized environments

 good understanding of computer systems, mobile

devices and other tech products

 ability to diagnose and troubleshoot basic

technical issues

 familiarity with remote desktop applications and

help desk software

 excellent problem-solving and communication

skills

 ability to provide step-by-step technical help, both

written and verbal

 bs degree in information technology, computer

science or relevant field

 additional certification in microsoft, linux,

fortinet, sonicwall, vmware or similar

technologies is a plus

 significant experience managing web servers, ftp

servers, mail servers. name servers

 primary experience with microsoft winserver

2003 / 2008 greatly preferred

 significant experience with iis (preferred) or

alternatively apache; key protocols (ftp, smtp;

rdp, http; https; tcp/ip; etc.); remote hardware

administration (stats; backup; real-time

monitoring); cron jobs; mime types (varied); dns

 experience with server performance issues,

including load splitting/balancing, performance

tuning, scsi/raid/sata, and network

connectivity.

 knowledge of security issues, web administration,

parallel and mirror sites; user per missioning

schemes all in a microsoft server environment

preferred.

 familiarity with database administration mssql

/ mysql

 2+ years working professionally in a comparable

position and/or significant record of related

academic accomplishment.

skills

 the ability to think logically;

 a good memory of how software and operating

systems work;

 excellent listening and questioning skills,

combined with the ability to interact confidently

with clients to establish what the problem

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Diploma

• Role

  I.T. SUPPORT ENGINEER

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office