Software Services Jobs

In the furniture industry, Customer Service Representatives (CSRs) are the primary link between the buyer and the brand. Responsibilities typically include managing order tracking, handling product inquiries, processing returns or warranties, and resolving delivery or damage complaints to ensure a positive customer experience

1. Execute the installation and alignment of weighbridge platforms (pit or pitless) at customer sites.Install load cells, junction boxes, indicators, and weighbridge controllers. 2. Perform electronic commissioning, including cable laying, junction box wiring, and indicator configuration.3. Perform initial and final calibration using test weights to ensure accuracy.4. Conduct function/operational testing to verify performance.5. Servicing, Troubleshooting & RepairProvide on-site repair and maintenance (preventive and breakdown) for Electronic Weighbridges.Diagnose and fix technical issues related to load cells, indicators, and weighing software.Attend to service calls from customers and provide technical support via phone/email6. Customer Support & TrainingTrain customer personnel on operating the weighbridge and software.Maintain a cordial relationship with clients.

Develop service solutions and diagnostic tools for vehicles.Collaborate with dealerships and manufacturers.5+ years automotive experience, ME/ASE degree, industry certifications.Role: Service EngineerIndustry Type: AutomobileDepartment: Customer Success, Service & Operations

K9HR SOLUTIONS, Neha Bagdi (HR Reqruiter- Mo. No. 9879834289 Email ID: hr002@k9hr.com) is looking for a motivated Sales Executive to join our team in Mehsana, India. This entry-level position is ideal for recent graduates who are eager to start their career in sales. The Sales Executive will be responsible for identifying and reaching out to potential customers, presenting our products, and building strong client relationships. Key Responsibilities:1. **Customer Outreach**: Actively contact potential clients through phone calls and in-person meetings to explain our product offerings and understand their needs.2. **Product Presentation**: Effectively present our products to prospective customers, emphasizing features and benefits to encourage purchases.3. **Sales Reporting**: Maintain accurate records of customer interactions and sales progress, ensuring that all data is up to date in the sales database.4. **Relationship Building**: Develop and nurture relationships with clients, addressing their queries and ensuring a positive customer experience that leads to repeat business.5. **Team Collaboration**: Work closely with team members to develop sales strategies and share customer feedback to improve product offerings.LEAD GENERATION SCHEDULE DEMO SHOW COMPLETE DEMO OF SOFTWARE (IF APPLICABLE) FOLLOW-UP LEADS AS PER SCHEDULE CLOSE DEALDriving License with 2 Wheeler (Must)Required Skills and Expectations:The ideal candidate should have strong communication skills to convey information clearly and build rapport with clients. A basic understanding of sales techniques and customer service principles is preferred. The candidate should be self-driven and able to work independently, showing a readiness to learn. A male candidate is preferred for this role, as specified in the job requirements.

- Plan, design, and implement system infrastructure:The system engineer is responsible for planning, designing, and implementing the organization's system infrastructure to ensure it meets the business needs and requirements.- Troubleshoot system issues:The system engineer will be required to troubleshoot and resolve any system issues that arise, ensuring minimal downtime and disruption to the organization's operations.- Perform system upgrades and maintenance:The system engineer will be responsible for performing system upgrades and maintenance to ensure the system is up-to-date and running efficiently.- Monitor system performance:Monitoring system performance is a key responsibility of the system engineer to identify any potential issues and proactively address them before they become critical.- Collaborate with other teams:The system engineer will need to collaborate with other teams, such as network engineers and developers, to ensure a seamless integration of systems and applications.Required Skills and Expectations:- Bachelor's degree in a relevant field such as Computer Science or Information Technology.- 3-9 years of experience in system engineering roles.- Proficiency in system engineering tools and technologies.- Strong analytical and problem-solving skills.- Excellent communication and teamwork abilities.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

We are seeking a dedicated Desktop Service Engineer to provide technical support and maintenance for desktop systems. The ideal candidate will possess 1 to 2 years of experience and a diploma in a relevant field.Key Responsibilities:1. **Technical Support**: Respond to and resolve hardware and software issues reported by users in a timely manner to ensure smooth operation of desktop systems.2. **System Maintenance**: Perform regular maintenance, updates, and upgrades on desktop computers to keep systems secure and running efficiently.3. **Troubleshooting**: Diagnose and troubleshoot desktop problems related to the operating system, applications, and network connectivity, ensuring minimal downtime for users.4. **User Training**: Educate users on best practices for using their desktop systems, including software features and security protocols to enhance user experience.5. **Inventory Management**: Maintain an organized inventory of hardware and software assets, ensuring that all tools are available for team use when needed.Required Skills and Expectations:The successful candidate should have a solid understanding of operating systems and common software applications. Strong problem-solving skills and the ability to communicate effectively with users are essential. The candidate must be proactive and detail-oriented, with the ability to work independently. A valid diploma in a related field is necessary, along with a commitment to providing excellent customer service. Additionally, the role requires the candidate to be male, as per specific requirements.

Job Title: Customer Care Manager (CCM) - AutomobileLocation: NashikExperience: 3-5 YearsIndustry: AutomobileJob Overview:We are looking for a dynamic and customer-focused Customer Care Manager (CCM) to oversee customer service operations in the automobile sector. The candidate will be responsible for enhancing customer satisfaction, managing service teams, and ensuring a seamless customer experience across all touchpoints.Key Responsibilities:Manage end-to-end customer service operations for sales and after-sales supportHandle customer complaints, escalations, and ensure timely resolutionDevelop and implement customer satisfaction strategies (CSI)Monitor service quality and ensure adherence to company standardsCoordinate with service, sales, and technical teams for issue resolutionMaintain customer feedback records and generate reportsConduct regular follow-ups with customers to improve retentionTrain and guide customer care executives and service advisorsEnsure achievement of customer satisfaction and retention targetsKey Skills Required:Strong customer handling and problem-solving skillsExcellent communication and interpersonal abilitiesKnowledge of automobile service processesLeadership and team management skillsCRM software knowledgeAbility to handle pressure and manage escalationsQualification:Graduate / MBA (Preferred)Automotive or Management background preferredExperience:5-10 years in customer service within the automobile industryExperience in dealership or service center preferred.

Designation: Senior .Net DeveloperLocation: Delhi NCR / Remote/Work Mode: RemoteShift: UK Shift 1pm- 11 PMJob DescriptionQualifications/Experience: BTech (Comp Science)/BCA MTech (Comp Science)/MCA Experience: - 7+ Years of .Net framework, ASP.Net, MVC, Webforms Must have DevOps experience including CI/CD pipelines. Clear understand of web development life cycle. Understand of server side and client-side concepts Experience working in an Agile software development environment. Strong JavaScript experience including Bootstrap, HTML, and CSS In-depth knowledge of SQL Server databases Experience with test automation software (xUnit / NUnit / MSTest) Hands on object orientated programming knowledge and knowledge of softwarearchitectural patterns. Good understanding of SOLID development principles Good understanding of cloud-based architecture Track record of successful software delivery Excellent English communication skillsJob responsibilities Hands on experience with as many as possible of the following: ASP.NET,ASP.NET Core, C#, CSS, AWS cloud and associated technologies, Web andMicro services architecture, MSMQ, single sign-on design and implementation,object-oriented design patterns, RestFul API's and Webhooks, SQL Server Experience of working in a DevOps environment supporting and contributing toagile software delivery essential Must be able to work with GIT and MsAzure Devops Exposure to financial modelling, if possible Participate in peer code review, identify technical impacts, carry out debugging,enhance system performance, deliver clean and efficient code. Database knowledge including optimizing stored procedure and understandQuery Execution Plan Able to translate end user/stakeholder requirements into detailedtechnical/architectural specifications when appropriate and turn it int o robustsolutions. Strong experience of technical and architectural design with large-scale webapplications. In-depth understanding of non-functional requirements such as security andscalability. Proven ability to collaborate successfully with client and 3rd partytechnical teams.Roles & ResponsibilitiesAdditional responsibilities of the role Designing and developing applications in close consultation with SME's, BSA's,and clients Providing guidance and take the ownership on the overall technical architectureof the team's solutions, design decisions and principles Keeping abreast of the latest tools, techniques and best practice in softwareengineering and helping the team adopt best practice as appropriate Have a thirst to try and test latest technologies Producing functional, technical and design documentation where necessaryincluding the ownership of technical design and architectureAbout you Initiate with a 'can do' approach Can deliver independently Motivated self-starter, able to demonstrate genuine passion and drive Strong communication and interpersonal skills Ability to prioritise and juggle conflicting demands Can work and deliver under pressure Has the ambition to grow with the fintech organisation Consideration of internal and external constraints on projects Consideration of future requirements

Key ResponsibilitiesDesign and develop compute cluster configurations optimized for performance, reliability, and scalability in Client systems.Select and validate hardware components including CPUs, memory, storage, networking, and specialized accelerators.Collaborate with hardware, software, and systems engineering teams to ensure seamless integration of compute clusters into broader system architectures.Document hardware design decisions, integration procedures, and diagnostic workflows for internal and cross-team use.Participate in design reviews, integration planning, and collaborative problem-solving sessions with cross-functional teams.

1. Execute the installation and alignment of weighbridge platforms (pit or pitless) at customer sites.Install load cells, junction boxes, indicators, and weighbridge controllers. 2. Perform electronic commissioning, including cable laying, junction box wiring, and indicator configuration.3. Perform initial and final calibration using test weights to ensure accuracy.4. Conduct function/operational testing to verify performance.5. Servicing, Troubleshooting & RepairProvide on-site repair and maintenance (preventive and breakdown) for Electronic Weighbridges.Diagnose and fix technical issues related to load cells, indicators, and weighing software.Attend to service calls from customers and provide technical support via phone/email6. Customer Support & TrainingTrain customer personnel on operating the weighbridge and software.Maintain a cordial relationship with clients.