Software Services Jobs

We are seeking a dedicated Desktop Service Engineer to provide technical support and maintenance for desktop systems. The ideal candidate will possess 1 to 2 years of experience and a diploma in a relevant field.Key Responsibilities:1. **Technical Support**: Respond to and resolve hardware and software issues reported by users in a timely manner to ensure smooth operation of desktop systems.2. **System Maintenance**: Perform regular maintenance, updates, and upgrades on desktop computers to keep systems secure and running efficiently.3. **Troubleshooting**: Diagnose and troubleshoot desktop problems related to the operating system, applications, and network connectivity, ensuring minimal downtime for users.4. **User Training**: Educate users on best practices for using their desktop systems, including software features and security protocols to enhance user experience.5. **Inventory Management**: Maintain an organized inventory of hardware and software assets, ensuring that all tools are available for team use when needed.Required Skills and Expectations:The successful candidate should have a solid understanding of operating systems and common software applications. Strong problem-solving skills and the ability to communicate effectively with users are essential. The candidate must be proactive and detail-oriented, with the ability to work independently. A valid diploma in a related field is necessary, along with a commitment to providing excellent customer service. Additionally, the role requires the candidate to be male, as per specific requirements.

Job Title: Customer Care Manager (CCM) - AutomobileLocation: NashikExperience: 3-5 YearsIndustry: AutomobileJob Overview:We are looking for a dynamic and customer-focused Customer Care Manager (CCM) to oversee customer service operations in the automobile sector. The candidate will be responsible for enhancing customer satisfaction, managing service teams, and ensuring a seamless customer experience across all touchpoints.Key Responsibilities:Manage end-to-end customer service operations for sales and after-sales supportHandle customer complaints, escalations, and ensure timely resolutionDevelop and implement customer satisfaction strategies (CSI)Monitor service quality and ensure adherence to company standardsCoordinate with service, sales, and technical teams for issue resolutionMaintain customer feedback records and generate reportsConduct regular follow-ups with customers to improve retentionTrain and guide customer care executives and service advisorsEnsure achievement of customer satisfaction and retention targetsKey Skills Required:Strong customer handling and problem-solving skillsExcellent communication and interpersonal abilitiesKnowledge of automobile service processesLeadership and team management skillsCRM software knowledgeAbility to handle pressure and manage escalationsQualification:Graduate / MBA (Preferred)Automotive or Management background preferredExperience:5-10 years in customer service within the automobile industryExperience in dealership or service center preferred.

Designation: Senior .Net DeveloperLocation: Delhi NCR / Remote/Work Mode: RemoteShift: UK Shift 1pm- 11 PMJob DescriptionQualifications/Experience: BTech (Comp Science)/BCA MTech (Comp Science)/MCA Experience: - 7+ Years of .Net framework, ASP.Net, MVC, Webforms Must have DevOps experience including CI/CD pipelines. Clear understand of web development life cycle. Understand of server side and client-side concepts Experience working in an Agile software development environment. Strong JavaScript experience including Bootstrap, HTML, and CSS In-depth knowledge of SQL Server databases Experience with test automation software (xUnit / NUnit / MSTest) Hands on object orientated programming knowledge and knowledge of softwarearchitectural patterns. Good understanding of SOLID development principles Good understanding of cloud-based architecture Track record of successful software delivery Excellent English communication skillsJob responsibilities Hands on experience with as many as possible of the following: ASP.NET,ASP.NET Core, C#, CSS, AWS cloud and associated technologies, Web andMicro services architecture, MSMQ, single sign-on design and implementation,object-oriented design patterns, RestFul API's and Webhooks, SQL Server Experience of working in a DevOps environment supporting and contributing toagile software delivery essential Must be able to work with GIT and MsAzure Devops Exposure to financial modelling, if possible Participate in peer code review, identify technical impacts, carry out debugging,enhance system performance, deliver clean and efficient code. Database knowledge including optimizing stored procedure and understandQuery Execution Plan Able to translate end user/stakeholder requirements into detailedtechnical/architectural specifications when appropriate and turn it int o robustsolutions. Strong experience of technical and architectural design with large-scale webapplications. In-depth understanding of non-functional requirements such as security andscalability. Proven ability to collaborate successfully with client and 3rd partytechnical teams.Roles & ResponsibilitiesAdditional responsibilities of the role Designing and developing applications in close consultation with SME's, BSA's,and clients Providing guidance and take the ownership on the overall technical architectureof the team's solutions, design decisions and principles Keeping abreast of the latest tools, techniques and best practice in softwareengineering and helping the team adopt best practice as appropriate Have a thirst to try and test latest technologies Producing functional, technical and design documentation where necessaryincluding the ownership of technical design and architectureAbout you Initiate with a 'can do' approach Can deliver independently Motivated self-starter, able to demonstrate genuine passion and drive Strong communication and interpersonal skills Ability to prioritise and juggle conflicting demands Can work and deliver under pressure Has the ambition to grow with the fintech organisation Consideration of internal and external constraints on projects Consideration of future requirements

- Plan, design, and implement system infrastructure:The system engineer is responsible for planning, designing, and implementing the organization's system infrastructure to ensure it meets the business needs and requirements.- Troubleshoot system issues:The system engineer will be required to troubleshoot and resolve any system issues that arise, ensuring minimal downtime and disruption to the organization's operations.- Perform system upgrades and maintenance:The system engineer will be responsible for performing system upgrades and maintenance to ensure the system is up-to-date and running efficiently.- Monitor system performance:Monitoring system performance is a key responsibility of the system engineer to identify any potential issues and proactively address them before they become critical.- Collaborate with other teams:The system engineer will need to collaborate with other teams, such as network engineers and developers, to ensure a seamless integration of systems and applications.Required Skills and Expectations:- Bachelor's degree in a relevant field such as Computer Science or Information Technology.- 3-9 years of experience in system engineering roles.- Proficiency in system engineering tools and technologies.- Strong analytical and problem-solving skills.- Excellent communication and teamwork abilities.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Hardware & Networking Support Executive - We are looking for a field-oriented Hardware & Networking Support Executive who has basic knowledge of computer hardware, networking, and software installation. The role involves visiting customer locations, providing technical support, and demonstrating software to shops and business clients.Key Responsibilities:PC assembling and basic hardware troubleshootingSoftware installation, configuration, and setupVisit customer locations for technical support and product demoProvide software demonstrations to shops and business ownersHandle basic networking setup and issuesMaintain good customer relationships through professional communicationCandidate must have-Basic knowledge of Computer Hardware & NetworkingWillingness to travel for field visitsGood communication and customer handling skillsTwo-wheeler driving ability preferred

We are looking Any Degree Graduate US Pay Role Processing with 2 to 7 year experience in Chennai Location.Strong communication skills and convincing power and night shift work.Immediate Joiners Preferred and Chennai candidate only preferred.

Job for BE, BTech, Electrical diploma holder candidateCandidate job profile :-As a Service Engineer with a specialization in Electrical Engineering, you responsible for maintaining and improving electrical systems. Your role will involve troubleshooting issues, performing regular maintenance, and ensuring systems operate efficiently and safely. This position requires on-site support, technical expertise, and strong problem-solving skills.ResponsibilitiesTroubleshoot and resolve electrical system issues.Perform regular maintenance and inspections of electrical systems.Ensure compliance with safety and regulatory standards.Collaborate with other engineers and technicians to improve efficiency.Document service and maintenance activities accurately.Provide on-site technical support as needed.Manage and prioritize a schedule of multiple service tasks.

1. Execute the installation and alignment of weighbridge platforms (pit or pitless) at customer sites.Install load cells, junction boxes, indicators, and weighbridge controllers. 2. Perform electronic commissioning, including cable laying, junction box wiring, and indicator configuration.3. Perform initial and final calibration using test weights to ensure accuracy.4. Conduct function/operational testing to verify performance.5. Servicing, Troubleshooting & RepairProvide on-site repair and maintenance (preventive and breakdown) for Electronic Weighbridges.Diagnose and fix technical issues related to load cells, indicators, and weighing software.Attend to service calls from customers and provide technical support via phone/email6. Customer Support & TrainingTrain customer personnel on operating the weighbridge and software.Maintain a cordial relationship with clients.

Key ResponsibilitiesDesign and develop compute cluster configurations optimized for performance, reliability, and scalability in Client systems.Select and validate hardware components including CPUs, memory, storage, networking, and specialized accelerators.Collaborate with hardware, software, and systems engineering teams to ensure seamless integration of compute clusters into broader system architectures.Document hardware design decisions, integration procedures, and diagnostic workflows for internal and cross-team use.Participate in design reviews, integration planning, and collaborative problem-solving sessions with cross-functional teams.

1. Accurately process payroll on a weekly, bi-weekly, or monthly basis for all employees, including those working in warehouses, logistics operations, and management roles.2. Ensure the proper calculation of salaries, overtime, bonuses, and deductions (e.g., taxes, health insurance, retirement contributions).3. Track and manage employee attendance, including monitoring work hours, overtime, and absence records.4. Calculate and process tax withholdings based on applicable local, state, and national tax laws.5. Oversee the use and maintenance of payroll software, ensuring it is up-to-date and functioning efficiently.6. Prepare and submit monthly payroll reports to the finance and accounting departments, including salary breakdowns, tax deductions, and employee benefit contributions.7. Calculate and process final settlements for employees leaving the company, ensuring the proper handling of unused leave, severance pay, or any other entitlements.8. Stay updated on all labor laws and regulations that impact payroll, including wage laws, overtime regulations, and employee rights specific to the logistics sector.9. Manage employee benefits programs, such as health insurance, retirement savings, and other benefits specific to the logistics industry.10. Ensure the confidentiality of payroll data, including employee salaries, tax information, and benefits details.11. Act as the primary point of contact for employees regarding payroll-related queries, including issues related to pay discrepancies, tax deductions, and leave balances.12. Ensure the accurate processing of overtime pay, incentive structures, and other performance-based bonuses within payroll, particularly for logistics employees working in warehouses or in the field.13. Work closely with the finance and accounting departments to reconcile payroll and financial records.