Service Incharge Female Graduate Jobs in Kolkata

As a Service Incharge, your primary responsibility is to oversee the customer service operations within the organization. You will be tasked with managing a team of customer support representatives and ensuring that they provide top-notch service to all customers. Your role also involves handling customer escalations and resolving any issues or complaints promptly and effectively.Key responsibilities:1. Supervising and leading a team of customer support representatives.2. Ensuring high standards of customer service and satisfaction are maintained at all times.3. Developing and implementing

1. Able to manage service franchisees2. Appoint new franchisees as per requirements3. Monitor the calls through CRM4. Service Management5. Spare part management6. coordination with HO7. Able to conduct tours as per requirements