Customer Management Social Media OptimizationOnline Digital Marketing
The Senior Customer Executive is responsible for managing and maintaining positive relationships with customers. This includes addressing customer inquiries, resolving issues, and ensuring satisfaction with products or services. They are also responsible for overseeing social media optimization strategies, leveraging digital platforms to engage with customers and enhance brand visibility. Additionally, the Senior Customer Executive plays a key role in online digital marketing efforts, working to create and implement campaigns that drive customer acquisition and retention.Key Responsibilities:1. Manage customer inquiries and resolve issues in a timely and professional.
Product is Home Loan./loan against property/housing loan- Generating business through DSAS/ Builders/ Channel Partners/ Open Market.- To handle a DSA to Achieve the business numbers.- To plan, organise & initiate to identify New Potential DSA, CA, Financial Consultants andBrokers & Builders in Respective area.- Training and Development of DSA.- Managing key accounts with focused approach and nurturing relations for perpetual andproductive long-term business relationships.- To interact with builders and developers and penetrate the product through differentprojects.- To manage the data if prospective clients to get business.- Analyze financial illegibility regarding customers.- Work Closely with legal and technical department for project approvals.Skills Required- Experienced with Home Loan / Loan against Property and Mortgage loan experience ofBanks/ NBFCs/ HFCs.- Minimum 2-10 Year Exp. in Home Loan.- Qualification: Undergraduate/ Graduate/ PG- Good Communication Skills, Interpersonal Skills- Can work under PressureExperience2 - 8 YearsSalary1 Lac 50 Thousand To 3 Lac P.A.IndustryFinancial Services / Banking, Investments / Insurance / stock market / LoanQualificationOther Bachelor DegreeKey SkillsLoan Officer Loan Agent Loan Advisor
We are looking for a Relationship Manager to join our team in the Noida, Delhi, Gurgaon, Ghaziabad, Faridabad, or Greater Noida area. This is a full-time office-based position suitable for individuals with varying levels of experience, from recent graduates to those with up to six years in the field.Key Responsibilities:- Build and Maintain Relationships: Develop strong relationships with clients to understand their needs and provide appropriate solutions that enhance satisfaction and loyalty.- Communication: Regularly reach out to clients through calls, emails, and meetings to ensure they are informed and engaged with our services.- Problem Solving: Proactively address any client concerns or issues, working efficiently to resolve them while keeping clients updated.- Collaboration: Work closely with internal teams to coordinate efforts and ensure that client needs are met effectively and promptly.- Reporting: Track interactions and maintain detailed records of client communications and feedback to improve processes and service delivery.Required Skills and Expectations:The ideal candidate should have excellent communication and interpersonal skills to interact with clients effectively. Strong problem-solving abilities are essential to navigate challenges that may arise. A proactive attitude and the ability to work collaboratively with teams will contribute to your success in this role. Flexibility and adaptability in a fast-paced environment are important, and a customer-focused approach will be crucial to building lasting relationships. Experience in client interaction or account management will be beneficial but is not mandatory.