Reservation Executive Graduate Experience Jobs in Kolkata

We are looking for a skilled Reservation Executive to join our team in Kolkata. The ideal candidate should have 3 to 5 years of experience in a similar role and hold a degree in B.A, B.C.A, or B.Com. The position requires a female candidate who is comfortable working full-time in an office environment.**Key Responsibilities:**- **Managing Reservations:** Handle all booking requests from clients, ensuring accuracy and efficiency in processing their needs.- **Customer Service:** Provide exceptional support to clients by answering inquiries and resolving issues related to reservations quickly and effectively.- **Data Entry and Management:** Maintain accurate records of bookings and cancellations in the reservation system to ensure reliable tracking and reporting.- **Coordination with Other Departments:** Work closely with sales and operations teams to ensure seamless service delivery and to handle special requests.- **Reporting:** Generate and analyze reports related to reservations and customer feedback to support decision-making processes.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills, both verbal and written, to interact effectively with clients and team members. Strong organizational skills are necessary to manage multiple bookings and deadlines efficiently. Proficiency in reservation software and Microsoft Office is essential. The candidate should also demonstrate a customer-focused attitude with problem-solving skills to handle challenges as they arise. A proactive approach and attention to detail are crucial for success in this role.

To allot the vehicle to the the clients/customers. To instruct the drivers along with the vehicles. To track the documents, when it will be expired. To coordinate with the clients and also after the duty asked him for the feedback about the services. Also to make the billing of the trips. To take the routing from the drivers on daily basis. To know how to track the vehicle from GPS tracker App. How much fuel consumed & how much mileage the vehicle gives, etc all works need to do.

Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.

Dear Candidate, Greeting for the day.DESIGNATION :- AIR- TICKETING OFFICER PASSPORT CHECKING OFFICE RESERVATION OFFICER RAMP OFFICER DUTY MANAGER ,CUSTOMER SERVICE ASSOCIATE.We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Good Communication Skills & pleasing personality.Educational Qualification : 12th pass or above. INTERVIEW GOING ON.....